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2015
Excellent 8.1
Based on 12879 reviews

Recent customer comments

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Excellent



based on 12879 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.7
  • Food/Dining 7.4
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Dk K.
Brunei Darussalam
August 23, 2016
Value for money, Great Location, Service is EXCELLENT
We were there for just 2 nights after staying from another resort hotel. The staff welcomes us and in fact we were upgraded to a new wing. There is an mobile given to us and that comes handy for my son to play with. I value the services and makes me want to stay there again.

Samuel T.
Australia
August 23, 2016
A
A

YONG Y.
Malaysia
August 22, 2016
Good location, clean big room
Good location, clean big room

Lim Q.
Malaysia
August 21, 2016
Great Stay
Studio room is superb with modern design and dazzling view of the city. Reception is top class.

Syaima T.
Singapore
August 19, 2016
Overall satisfied
Overall we had a pleasant stay in carlton, very comfortable and accessible to mall and mrt. Maybe hotel management could consider installing water spray near toilet bowl. Thank you.

Nuchjarin A.
Thailand
August 18, 2016
Convenience
The location is very good near MRT City Hall and Bus Stop. It's also near the department store like as Raffle CityMall that have shops, restaurants, and a supermarket. In the room, there are many convenient equipments such as iron, dryer, telephone, TV, free Wifi, and Mobile Handy which allow you to connect an internet and make a call outside hotel (anyway its speed is quite slow and cannot be a hotspot). The food in hotel is very good and various. The service is good and friendly as well. I recommend this hotel can be one of your list. Hope you enjoy it!

Alvin G.
Australia
August 18, 2016
Worth considering
Great location very clean modern rooms For a hotel great gym

Petrina B.
Singapore
August 17, 2016
Excellent
Great location and facilities

Elaine G.
Australia
August 17, 2016
service was good almost all of the time
As breakfast was not included in our booking we decided to have this meal there. The price was over the top for a very ordinary meal so we chose to go elsewhere for the second morning. Also one bar service waitress not welcoming at all.

chan G.
Singapore
August 17, 2016
One Day stay
Good