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Carlton Hotel

76 Bras Basah Road, Marina Bay, Singapore (Show on map)

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Area: Marina Bay Number of Rooms: 915
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
1188 reviews

Value for Money
7.6
Location
8.9
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.4
Families with young children (1188)
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Robert S. Families with young children United Kingdom, September 15, 2014
Lovely .... where renovated

Room, cleanliness, staff
7
Overall a good experience. The hotel is under renovation but its not too noticeable. The new lobby and reception is spectacular but not fully in use. Downsides: Staff didn't advice on check in that the pool was closed for renovation - instead there is a sign saying its closed. Dining area for breakfast is very poorly designed. It appears all the renovation expense was spent on the lobby and bare white walls left in the dining room. A real let down. Food was also sub par, limited selection. Positive: Friendly staff, great location, room very nicely finished.
Chye H. Families with young children Malaysia, August 26, 2014
Location good

Rooms, Location and Amenities
7.3
I have stayed there countless times, including before renovation and the new wing. It is still a comfortable hotel and location is superb. However, for my recent trip, some of the staff could have been friendlier or alert especially to open the door for my pregnant wife. It turned out the guests there are more courteous and assisted my wife on this. Carpark ramp was too narrow. Other than that, this is a nice hotel and would recommend anyone to stay there if they have the budget.
Ngoc A. Families with young children Vietnam, August 25, 2014
Great hotel

Great location, beautiful room and helpful staff
9.3
Excellent
Shen Q. Families with young children China, August 25, 2014
Good location hotel

Good Location, big room and nice view from the room
9
Comfortable and pleasant
Kar E. Families with young children Malaysia, August 18, 2014
Convenient Location & Clean

Location, Clean & Value
8.3
Location is excellent with easy access to Raffles City mall and City Hall MRT. Free wifi access in rooms for multiple device is a plus. Car park is free for hotel guests. Rooms are clean and newly refurbished at Premier wing. Breakfast is average with decent choices but lots of alternatives within few minutes walk from hotel. Overall good value for leisure and business travellers.
Jiani L. Families with young children China, August 17, 2014
Good Location

Location, environment, friendly staff
9.7
Carlton Hotel is valuable for the good location and ambiance of cosy atmosphere. The staff here are friendly that at 24 hours they will give you the sincere smile to welcome your stay.
Tae S. Families with young children South Korea, August 7, 2014
Good hotel

location, service, room condition
8
It was very nice hotel but one thing that i disappointed was swimming pool was closed due to construction. except for that, it was good enough.
Ping K. Families with young children Singapore, July 31, 2014
Great Comfort

Location Food Shopping
6
Room was comfortable with good amenities.
Von R. Families with young children Philippines, July 30, 2014
Innotel Hotel

Location, Cleanliness and Facilities
9
Great! Very near MRT and malls.
Surjadi S. Families with young children Indonesia, July 30, 2014
nice hotel but swimming pools not good

location, comfort room, clean
8
it is a very nice experience to stay and will come back again as I have not try the restaurant which seems nice due it is always crowd with many guest

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Customer Reviews - Carlton Hotel, Singapore

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