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Casa Fuster Hotel

Passeig de Gracia, 132, Gràcia, Barcelona, Spain 08008 (Show on map)

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Area: Gràcia Number of Rooms: 105
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
46 reviews

Value for Money
8.1
Location
9.4
Staff Performance
8.9
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.8
Food/Dining
8.2
All reviews (46)
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Bijan R. Couples Switzerland, March 31, 2014
A lot of great things but terrible rooms...

Location, the service and the building in general
6
The service was good, the building great, the internet excellent, the breakfast good and varied, the breakfast room old and lovely BUT the rooms were badly conceived, very little space no storage facilities we had to leave our suitcases open on the floor during 3 days!The bathroom too big in relation to the room with a very dangerous bathtub for elderly.Absolutely unlivable for a couple for more than a night and not to the standard of a first class hotel especially with the very high prices of the establishment. I dont think they should even rent their so-called deluxe rooms!
Nathalie D. Groups Netherlands, February 2, 2014
All perfect until checkout

Great situation friendly staff en overall good service
8
We booked this hotel and went with six friends. We were treated very good by all personal except when we checked out. We bought somewhere on the street some nuts and water and when checking out the receptionist Elisa tried to charge us with 12€ for the nuts and 4€ for the plastic water bottles. Somehow the cleaning ladies did not check the mini bar when cleaning the room and just assumed we took it from the minibar although in a five star hotel you'd expect that the cleaning personnel knows what's been sold in the hotel and what is not. The receptionist did not apologize for the mistake made but got angry with us instead so without other options left we had to call the manager. This was such a shame because by all the other personnel we were treated very very good. Obviously with the manager everything was sorted out inmediately. So everything was perfect until this happened when checking out.
Tze W. Couples France, November 21, 2013
A five stars hotel, no more, no less

Bathtub with jacuzzi. Concierge is friendly and helpful.
7
Lucylia R. Business travelers Germany, September 25, 2013
quite happy with the location

best location, friendly staff, clean room
7.3
Not very happy with the room as they gave us a room facing a busy street. It's quite lousy even the window was shut.
Lucylia R. Business travelers Germany, September 25, 2013
clean room and comfortable

central located, very friendly staff and clean room
8
Comfortable but I dont think it's value for money. I was a bit unhappy about the noise we got.
Anar D. Couples Kazakhstan, September 10, 2013
old fashioned hotel

location, very friendly staff, airport shuttle availbale
8.3
The hotel is really good but I must say its not a good value for money to stay there. We stayed there because we had half price sale, that is why it was ok. However, we would never pay full amount of money to stay there. Its no difference from 4 star hotels. Although i have to admit staff was very friendly and rooms are really comfortable. Location is great if you want to do sightseeing or shopping.
Aya O. Groups Japan, September 4, 2013
great wonderful stay

historic,gorgeous, friendly helpful stuff
9.3
i and my family had amazing 5 nights stay. friendly and very helpful staff. amazing BF (pricy but so many options, recomened for at least try once) gorgeous and very historic hotel. close to shopping, close to sightseen, local restaurant!
Stephen M. Couples United Kingdom, May 30, 2013
Exceptional, first class staff, venue & experience

Staff, location, food.
9.7
Absolutely fantastic break, super friendly staff with excellent local knowledge to help us with our sight-seeing and dining choices. 1st class.
Becky N. Couples Hong Kong, May 24, 2013
The Hotel just the centre of the City.

I don't think I could tell the best 3 things about this hotel, just average.
5.3
One thing I could not stand for, a day before I left Barcelona and gone to the reception to check for the transportation time to the Airport. Apart from this I also raise a question about how to make the call to Paris (and sure to ask for the charge if I made it from the Hotel room). And they informed me that the rate is just 50 cents euro per minute so I made it in my room. The next day when I checked out (they charged me 7.64 euro which my calls just for not more than 3 minutes). I told them that I had checked the rate before I chose to make the call from the guest room intead from my mobile phone. And finally they still remain the same charge.
Jan H. Couples Netherlands, May 9, 2013
Good area, overprices with drinks and food

the best area in BCN for shopping and near Mila and Sagrada
8
euro 8 for a small beer?? not so much.. clean rooms and very good breakfast

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