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Very good 7.3
Based on 7969 reviews

Recent customer comments

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Very good



based on 7969 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.5
  • Location 9.1
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.3

Jie C.
Singapore
July 27, 2012
Great location but small rooms & tiny toilet
Beside hotel there is a boutique that sell cheap clothing, is also the only cheapest boutique in HK. (In and Out)
The staff there are not friendly at all. during our stay there, the staff did not interact with us at all. We did encounter some issue on our first day, but no one show willingness or helpfulness to us. They are more like doing business, earning profit from us rather than customer services. I won't choose this hotel in future trips although is really near to mtr. For us, it's the staff friendliness and helpfulness that we need is a foreign country, I guess this applies to some others as well. A bad experience there. =(

Tay C.
Singapore
July 27, 2012
1min to MTR but ultra small rooms
very near to MTR station
Location: it's just 1min to the YauMaTei MTR station Exit C. Room : super small despite already booking the Deluxe Twin. Definitely worth it to pay extra for the Premium rooms to get bigger walking space. Toilet : ultra small toilet for the Deluxe Twin. The shower area is sO small that whenever you turn, u surely knock the glass wall. Oh yah, the toilets are built with frosted glass instead of cement walls. Hence, not suitable for travelers who are not couple with your room mate unless both of the same sex and don't mind.

Doug N.
Canada
July 25, 2012
great little hotel, superb location in kowloon
clean, proximity to mtr, friendly staff
this was my first stay at casa. i was impressed: very clean and comfortable room and bed, great location to the mtr and to the post office. you can walk about 5 minutes and you will easily find the night market. beware though, as the washroom facilities are very small. this was not bad for me though. the price was decent and i would definitely stay here again. this is a great room if you are a couple travelling together.

Yat A.
Malaysia
July 25, 2012
Good location but small rooms and rude staff
near mrt station, temple street and ladies street
the hotel located just next to mrt station, temple street and waking distance to ladies street but the hotel staff was quite rude when we ask some question and doen't seemd to be very friendly

Maria C.
Philippines
July 25, 2012
Accommodating Staff
The front desk staff were kind enough to explain the details of our accommodation.
Location was very accessible to the MTR and famous shopping streets. The space of the room were just enough for two persons and their luggage. Small elevators but this didn't cause any problems if you have just a few bags.

Troy S.
United States
July 25, 2012
Smoky atmosphere and small . .
don't have any positive things to state
I stayed here for a brief layover between flights. The positive thing is its location which is very close to the high-speed train. The room is very small and basically only a bed, desk and the bathroom is a toilet, sink and showerhead. THe shower involves standing in the bathroom and basically bathing while the whole bathroom gets soaked with water. I guess that is typical out here, but the biggest downside was the room smelt of strong, staled smoke. I actually tried to sleep, but had to call the main office because I kept gagging from the smell. The staff came up promptly and apply some fresh smelling oils to the room. Hopefully all of the rooms weren't like this considering it is suppose to be smoke free.

Alvin H.
United States
July 24, 2012
Very convenient location, friendly service, clean
easy access to mtr/subway, bus stops, restaurants and shops
this is the 4th or 5th time we stay at casa hotel. we know what we want and what we don't care and this hotel offers just what we considers important. the location is convenient and only 1 min walk to the mtr station. bus stops are right in front of the hotels. it is right on nathan road and access to mong kok, tsim sha tsui and other places is very easy. you can still find restaurants for night snack or dessert late at night. temple street night market is just minutes away. the hotel staff is friendly, and the cleaning staff also does a good job. wifi is free in room and at the lobby. we will definitely go back to casa hotel next time.

Jason O.
Malaysia
July 24, 2012
Good location but smallest toilet ever!
Great location, nearby Yau Ma Tei MTR Station
the hotel is strategically located along the hustled nathan road and easily accessible from yau ma tei mtr station (exit c). check-in counter is located at level 1. hkd300 is needed as deposite. the room is very small with a small clothed cabinet and a doublebed. luggages would have to be put on the pathway of the entrance. however what come next, would even stagger you further, the toilet! it's very small with no room even for standing during the showering. rest is okay, aircon and tv.

LAY O.
Malaysia
July 23, 2012
short break
convenience
wow, the room is really really small, my goodness. i find it difficult to breath when i come in. it's difficult to get one more person to squeeze in. Although the room is small(simple), you get what u want. they provide all the necessary staff for you. just come down from lift, you can eat what u want and shop anytime, it's so convenience that 2 footstep away, there is MTR and you can find eating places along the Nathan street. Feel of shopping, turn left you can go to Mongkok and turn right , you can shop at Jordon street.

Teh K.
Malaysia
July 23, 2012
Great location but small room
Good location
it's all about location, location and location. very easy, just few steps walking from yau ma tei MTR station.