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Very good 7.3
Based on 7883 reviews

Recent customer comments

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Very good



based on 7883 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.5
  • Location 9.1
  • Room Comfort/Standard 6.9
  • Staff Performance 7.0
  • Value for Money 7.1
  • Food/Dining 6.3

6 Wing L.
Hong Kong
September 23, 2015
Guarantee deposit
Location, Location, Locatioin
My unpleasant experience began at the front desk when the receptionist asked me for a guarantee deposit. It is normal to leave deposit with credit card. The receptionist told me if I paid by credit card, the cancellation of the deposit will takes 2 weeks. With all the hotels I have been staying so far, once I leave the hotel the front desk will cancel the deposit right away and will not hold it for 2 weeks. I also believe the efficiency of the banking system in Hong Kong that the cancellation or refund takes only 1 minute. Why should the hotel hold my deposit for 2 weeks. Inside the shower room, the shower pipe was broken and water came out on the side but not from the shower head , and the shower area flooded. I would say my staying experience was worse than in a hostel.

8.7 Lim P.
Singapore
September 22, 2015
Nice place and near MTR
Friendly staff, pretty girl staff and sweet
The staff was nice. After my check out they allow me to use the PC room to charge my device and rest for free.

6.7 Michelle K.
Taiwan
September 22, 2015
Bad service
near station

8 Thanatip S.
Thailand
September 22, 2015
Great location. close to MRT Yau ma tei exit C
Nice and friendly staff, easy transport, in center of tourist destination
Casa hotel make our vacation trip in Hong Kong very comfortable. Hotel location that is 100 Metre away from MRT yau ma tei exit C make us travel easily to many of tourist destination.

8.7 Michael D.
Singapore
September 18, 2015
Worthwhile
Location, comfort, convenience
Bathroom a little bit small but otherwise all okay. Clean room, comfortable bed.

6 Tan C.
Singapore
September 17, 2015
Good location only
Location
Flat pillow, toiletries n tea bags not replenished everyday

8 Siwaporn P.
Thailand
September 17, 2015
Great location
Location service cleaning

8 Thaweewat S.
Thailand
September 16, 2015
Good Hotel
Staff ,Location,Clean
Good Staff : All staff need to service you. Location : Good location on Nathan .Near (100M)Yau ma tai Exit C .Near (100M) bus stop A21 to Airport . Clean : Clean room and all But don't have drinking water

8 Derek L.
Singapore
September 16, 2015
Best Location for Mongkok
Location, Food, Shopping

8.7 Jenny W.
Singapore
September 15, 2015
Smalol Room And Petit Toilet
Good location, Clean And Tidy , 2 Min walk to MTR
I stay for a night, small room wiz queen size bed. Able to accommodate 2 pax wiz no extra space to open luggage. Toilet is built by glass partition inside room wiz one sink and WC space only. The staff at the counter are very helpful and check in and out is very fast. Free SIM card to use. I like the hotel because the MTR is just outside the hotel walking distance 2 min.