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Casa Hotel

487-489 Nathan Road, Yau Ma Tei, Hong Kong

Recent customer reviews

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Very good

7.3

based on
7457 reviews

3813 reviews in English

Value for Money
7.1
Location
9.0
Staff Performance
6.9
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
6.9
Food/Dining
6.3
All reviews (7457)
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Louisa J. Couples Indonesia, May 21, 2014
Great service & comfortable stay

location and staff good easy access to transport
6
Great & comfortable stay
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Pichaya R. Groups Thailand, May 20, 2014
good service

serviceconveniencegood location
6.7
it's good, convenience to transport and many restaurants near hotel
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Christina K. Couples Singapore, May 16, 2014
terrible! the room was unbelievably small n cramp

central location
2.7
had to lug my luggage from road level up a flight of stairs to the lift landing, to get to the third floor reception to register my stay at the hotel. the hotel busboy was not helpful at all. bad bad experience! never again!
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Akanong P. Families with older children Thailand, May 15, 2014
good value for the price

good location
7
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Lee J. Couples Singapore, May 15, 2014
Value for money for a budget hotel

Clean and comfortable bed Friendly staff Good location
9.3
Despite the cramp space in the room and toilet, our stay is reasonably comfortable with good aircon and hot water shower.
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Ann C. Families with older children Singapore, May 15, 2014
We had a gd time suggesting, shopping, eating.

Close to MTR station, Close to Mongkok shopping areas, temple st, Close to airport shuttle bus stop.
5.3
tiny room. bathroom v small & smelly. not good value for money. Reception Ms Lum was rude, shouted at me. one lift under maintenance. one tiny lift that can take 3pax with luggage each or 5pax no luggage.
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Justin C. Couples Singapore, May 14, 2014
Good location with patchy service

Easy access to MTR, good location in terms of food and shopping
5.3
Location was good being in the Yau Ma Tei area, with Mongkok and Jordan areas nearby. MTR station is 1 minute away. Cleanliness and comfort standards are decent. Service level is mixed - the lady who attended to us several times was very helpful, however there is a man who demonstrated appalling service - called reception to see if there's any cutlery available by any chance, and he slammed down the phone without hearing our reply.
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Lai V. Couples Malaysia, May 13, 2014
Nice

Good location
4.7
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Andrea C. Solo travelers Singapore, May 13, 2014
Walk Till You Drop, Eat and Shopping

Centrally located, Close to shopping areas, Easy access to the airport
7.3
Likes 1) Location - near many eating places especially Mongkok, Jordan, TST, Yau Ma Tei 2) Few minutes to MTR (Yau Ma Tei) - I have not taken taxi to places except travelling to and fro airport. I walked and use the MTR thru out. Please wear comfortable walking shoes. 3) Many good and popular eating places around the hotel 4) Free Wifi 5) Staff are friendly and will assist you if you need help. They can also speak Chinese and English. 6) If you are travelling from aiport, you can take the citybus A21 and alight at 8th bus stop. The bus will stop opp side, you can see a Mcdonald sign when you alight. Look cross to the opp side you can see the hotel signage. It takes about 45mins, very convenient. My fren took the bus to get to the hotel. She took the same bus no. back to airport on the day she left. Bus Fare HKD 33. 7)Hotel provides towel, room slipper, shampoo, bath foam, toothpaste and tissue paper. There is hair dryer, electric kettle and TV. Dislikes 1) The reception is on Level 1 - you need to carry your luggage up one flight of stairs to the lift. 2) The lift is very very small lift. Long waiting time. Even there is two lifts, you probably will take up to 13th to get to 1st floor especially on the day you check out. Everyone needs to use the lift. 3) They do not provide bottled water, no iron and ironing board 4) Wifi not stable and always disconnect 5) Rooms are really small if you taking the single or standard twin. Especially the toilet. I upgraded to the deluxe twin which is double the size of the standard twin. 6) The toilet are made of matt glass, can be quite transparent when you stand very close to the glass.
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Bee L. Couples Malaysia, May 13, 2014
The room is extremely small.

Near to MRT station. Just few steps away. Located in the central of city.
5.3
The room is extremely small.
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