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Recent customer comments

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All reviews (2068)

Business travelers (245)

Couples (754)

Solo travelers (466)

Families with young children (115)

Families with older children (152)

Groups (336)

Very good
7.8
based on 2068 reviews
Hotel Condition/Cleanliness
8.3
Facilities
8.0
Location
7.8
Room Comfort/Standard
8.1
Staff Performance
8.1
Value for Money
7.8
Food/Dining
6.8

8.7 Chittapon S.
Thailand
July 02, 2014
Comfortable, Good Service, Near sites attractions
Service Mind Room comfortable Near sites attractions
We stay here only one night, it's so comfortable, good security and check in&out so quickly. We love here and will come back next time.

8 matthew T.
Canada
June 27, 2014
Convenient
Clean Close Cheap
Everything was quick and easy to book. No problems with the room. Staff were kind. Walked from the ferry although there was free shuttle

6.7 Kian L.
Singapore
June 25, 2014
Convenient and clean
Location, friendly staff, accessible to food
Located near to airport and food is nearby. One of the few cheaper hotels nearby

7.3 Mak K.
Singapore
June 21, 2014
Friendly staff, clean hotel, food needs improving.
Location was good. It was near the macau,hk harbour. Staff are friendly. The Filipino staff there spoke good English. The hotel rooms are clean. Good budget stay.
All in all, though it was a short stay, the hotel provides us a good experience.

7.3 Wai L.
Malaysia
June 19, 2014
Not too bad
Very convenient near to city centre

7.3 CHAN W.
China
June 17, 2014
Safe and Vibrant
Cleanliness, Location and Comfort
Good, Will come again. Service is attentive but expect better attitude for some servicing staff in lobby.

9 brian B.
Philippines
June 15, 2014
Convenient.
Near ferry terminal, free internet but not wifi. Cheap. Clean room newly renovated. But lobby bad smokey smell frm casino.
Non smoking floor, room has no smokey smell as claimed. Nice!

8 Eric H.
Singapore
June 15, 2014
Value for Money Hotel in Macau
Value for Money, Decent Room, and Attentive Staff
As hotels in Macau are usually expensive, Casa Real is decent for the price paid. The room is decent and their staffs are attentive. During my stay, my family visited its indoor swimming pool twice and not many guest use this facility based on my observation. Casa Real also has a decent gym next to the entrance of swimming pool at level 5. Lastly, there are complimentary bus shuttle services to checkpoint if you are planning a visit to Zhuhai.

9.3 wendy L.
Malaysia
July 30, 2014
2D1N first time travel macau
near to Jetty , a lot casino around hotel, Free Shuttle Van
Big room & Bathroom ,Clean and environment nice...

9 Wai W.
Singapore
June 12, 2014
A superb hotel with reasonable pricing
Reasonable rate, Near to ferry terminal, Attentive staff
Checked in at Casa Real with my family for a one night stayover at Macau. We booked 6 rooms altogether and the check in was a breeze. Located near the ferry terminal, it was convenient as we travelled from Hong Kong by ferry. Shuttle bus services are available from hotel to ferry terminal and from there, there are other shuttle buses to other hotels if you wish to visit other resorts in Macau. Staff were friendly, helpful and fluent in English. Service is good too. They can help to call for taxis if needed. Rooms are big and clean. A value for money hotel for family and business.