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Casa Real Hotel

Avenida do. Dr. Rodrigo Rodrigues No. 1118, Macau City, Macau

Recent customer reviews

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Very good

7.8

based on
2016 reviews

1068 reviews in English

Value for Money
7.8
Location
7.8
Staff Performance
8.0
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.1
Food/Dining
6.8
All reviews (2016)
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Kok F. Couples Malaysia, March 26, 2015
Casa Real Hotel Review

location, good hotel condition, good service
10
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Dyah A. Couples Indonesia, March 21, 2015
Location and worth for money

Location wise is near to tourist attractions and in town area, only abit far from venetian macau
5
The hotel is easily accessible to the newest tourist districts. You can find the Sands, Macau Fisherman's Wharf, Macau Grand Prix Main Spectator's Stand, or Macau Cultural Centre is just a few steps away. Also near to the ferry terminal, easy for traveler who come by ferry to macau.
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Wee L. Families with young children Singapore, March 18, 2015
Casa Real(ly) Nice

good service, clean rooms and great amenities
8.7
Received complimentary room upgrades and staff were very warm and polite. Taxi stand just outside hotel so it's convenient to get to other parts of Macau. Will stay again as am impressed by the service levels of hotel staff ranging from front of house to housekeeping.
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Roselin P. Couples Singapore, March 18, 2015
Relaxation Trip

big room, clean room and nice casino
6
Good as is very accessible with big and clean room
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Patricia K. Families with young children Singapore, March 17, 2015
The hotel staff unable to comm well with cm

big n comfortable stay
8.7
the hotel staff didn't check whether Cust booked for how many rooms n its stated its upgrade to bigger room n only given 1 room upgrade n the 2nd room it's at different level. The location its not convenient at all.
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Wei H. Business travelers Malaysia, March 17, 2015
value for money

clean, comfort and new
7.7
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Chit S. Couples Malaysia, March 16, 2015
Clean rooms

Clean rooms, helpful staff, English and mandarin speaking staffs
7
Staff were very helpful on how to get to the places we want to go. Offered advise on public bus, cabs and even free shuttles
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Nami H. Solo travelers Japan, March 15, 2015
Location, good room, price

Good
8
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Charmayne N. Groups Malaysia, March 14, 2015
Clean and Spacious room

3 best things: Clean, Quiet and Friendly staff
9
We arrived early and never expect we will get a room immediately. And we event get an upgraded room - so spacious and clean. Friendly staff as well. I will definitely stay here again!
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Lisa J. Solo travelers Malaysia, March 13, 2015
Lovely staff helpful too..

Staff,location,wifi
7.3
We need to say thank you to staff name "Kit" she is very helpful... Teach us how to use bus.
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