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Recent customer comments

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Very good

based on 2117 reviews
  • Cleanliness 8.3
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 7.8
  • Food/Dining 6.8
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sucinwaty L.
July 24, 2011
lovely receptionist
near to ferry pier, great spacious rooms
i stayed for a night, and i got my rooms upgraded to a better room. the room was spacious, with bathtub. we can get a free shuttle bus from hotel to ferry terminal or border gate. the receptionist was very helpful, he gave any information about macao, and even could help to book a ferry ticket for the guest. i love staying in this hotel and will absolutely stay there again.

Toh L.
July 18, 2011
lovely hotel with great service
big n clean room
been to macau not less than 10 times n had been staying in casa real since first trip . that tell u how impressive the hotel is.

Ng J.
Hong Kong
July 17, 2011
Comfortable and great services
The room, bathroom in particular
It was very convenient as it's located near the Wharf, getting in the hotel, you feel honoured as the service was good. Although the food at the cafe can be much improved, there is nothing that can be complained inside the room. Everything is very comfortable and nice. We had a great night there.

Diego R.
July 17, 2011
Simple yet a very Welcoming Hotel
The selling point of this hotel is its simpleness, no frills, not so elegant but you will feel you're like at your own home.
I really like my stay at Casa Real Hotel, aside from the fact that there are so many Filipinos there, is it's simpleness, it's not like elegant hotels in Macau were there are so many people, and you have to walk long corridors to reach your rooms, and the best part is its very affordable. The only thing I can say that is negative in this hotel is the services of waitress when we eat our breakfast, i have some visitors and we really enjoyed eating our breakfast and they start looking at us as if we are some hungry beggars, it's shameful, because we pay our breakfast the same as the other foreigners, yet they look down on us, we just want some fair treatment please.

July 15, 2011
A pleasant stay
nice food ever had ^^
value for money indeed.. location best...staff are polite, they will greet whenever they meet and dining so far so good, and a little bit expensive

Shi T.
July 09, 2011
Great place
Free shuttle bus to border gate, ferry terminal
Great stay with Casa Real! They met my online special request for non-smoking rooms! Clean rooms, spacious and tidy! No views of macau but the price for 4 stars hotel is UPS!

Stacie H.
United States
July 01, 2011
rooms were nice but location could be better
spacious rooms
location could be better, not near a lot of things. there is a hotel shuttle goes to/from ferry terminal. we did that and caught the other hotel buses from there to other hotels/locations.

Anthony C.
June 28, 2011
renovated recently
nice hotel, a bit far off central, but taxis are only 2 us dollars. i had a pleasant time. nice tv!

June 27, 2011
Clean & Fresh Room; Friendly Staff
Guest rooms just renovated.
We stayed at level 8, a non-smoking floor. The guest floor was recently renovated. Bedding was new and I liked especially the pillows. Internet access was free and conveniently located at desk - just plugged and already logged in. Indoor swimming pool facilities were very good with standing body water jets in the shower.

gary S.
June 26, 2011
Great hotel but not too good for the food
The rooms n the environtment
I love to stay in here. My family loves too. There are free shuttle bus to the ferry station, but i hope there are shuttle bus to the airport. The staff is very friendly. I only don't like the breakfast buffet food.