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Recent customer comments

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Very good



based on 1558 reviews
  • Cleanliness 7.6
  • Facilities 7.3
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Service 7.5
  • Value for money 8.0
  • Food/Dining 6.9

Michael C.
Philippines
August 04, 2013
Good Location Bad Service
Good Location
The front desk service is really bad. I told the front desk I was alone. Normally I get 1 big bed instead of 2 single beds. When I get to the room, there are 2 small beds. I tried calling the front desk to ask to be transferred to another room. I tried calling the front desk number but nobody is answering. I tried the other numbers like the operator but nobody is answering the calls. After several futile attempts, I went down to the front desk. I asked if there is a problem with their phone but she just told me they are busy and they cannot answer phone calls. When I asked if they have 1 big bed, she gave me another room. I asked why she did not give me the 1 big room in the first place, she said it was not available when I checked in. Duhh!! That was after 10 minutes after I checked in and they just happened to have another room???

Walter G.
United States
July 28, 2013
Great value, friendly and welcoming staff
Friendly, helpful staff; large, comfortable room with large comfortable bed; excellent prices
I have stayed here twice, once in 2012, now in 2013. Hotel has two wings, one older (but extremely comfortable), and one brand new. In 2012 I had trouble making the hot water work, but in 2013 it worked perfectly every day—nice hot showers. Room and CR were both immaculately clean, room is large and comfortable for an extended stay of two or more weeks. Restaurant was good in 2012, but it's even better in 2013. It has been expanded to more than twice it's original size, and the menu is varied. Food is very good, service is attentive and very friendly. Located quite near to Ayala Center as well as to Mandaue City. I have been very happy here for both of my visits, and I would unhesitatingly recommend Castle Peak to anyone who wants a fine hotel that serves both local and international guests. Very very good value for money.

ROBERT H.
United States
July 28, 2013
very nice hotel and clean... nice people...
rooms clean maid service no noise
very nice. will stay again if need to.. thank you staff

EMMANUEL S.
Philippines
July 26, 2013
Great and relaxing.
clean room, fast internet, room with windows
Its always good to stay in this hotel. The rooms are clean and the internet is fast. Its very accessible to transport and friendly staff.

Miguel S.
Philippines
July 24, 2013
Comfortable, value-for-money, excellent location.
Rooms were comfortable, the place is surrounded with great restaurants. accessible to shopping areas.
It was very pleasant. Staff was accommodating and the food was good.

stephen B.
United States
July 24, 2013
Very good value
Close to two major malls , good buffet , good staff
The people well trained both in house keeping and RESTURANT , customer service, Nice rooms , easy to get a taxi, rooms clean , tv channels were good and Internet was great.

EMMANUEL S.
Philippines
July 23, 2013
Always good.
fast internet, clean room, nice location
I stayed in this hotel several times and I would like to stay there again when available. Its ok and to rest.

Darwin D.
Philippines
July 20, 2013
Great!
Value for money, location as it is close to cebu business center
If you're looking for reasonable rates without compromising the comfort and quality, would recommend staying at this hotel.

Nani R.
Philippines
July 16, 2013
Excellent value for money
Staff, cleanliness, attentiveness, really the staff
It was really good value for money, first time i have stayed here and will stay again.

matthias M.
Germany
July 07, 2013
best place for sleep in Cebu
it is central , has the best bed what i have ever sleep in a Hotel
was all perfect , no problems , friendly personal and clean room