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Casuarina Hotel

Lorong Ikan Lais, Jalan Mat Salleh, Tanjung Aru, Kota Kinabalu, Malaysia 88100 (Show on map)

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Casuarina Hotel Kota Kinabalu - Coffee Shop/Cafe Casuarina Hotel Kota Kinabalu - Exterior Casuarina Hotel Kota Kinabalu - Lobby Casuarina Hotel Kota Kinabalu - Exterior Casuarina Hotel Kota Kinabalu - Guest Room Casuarina Hotel Kota Kinabalu - Business Center Casuarina Hotel Kota Kinabalu - Reception Casuarina Hotel Kota Kinabalu - Bathroom Casuarina Hotel Kota Kinabalu - Interior Casuarina Hotel Kota Kinabalu - Business Center Casuarina Hotel Kota Kinabalu - Guest Room Casuarina Hotel Kota Kinabalu - Suite Room
Area: Tanjung Aru Number of Rooms: 44

Recent customer reviews

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Good

7.1

from 1069 reviews

Value for Money
7.5
Location
8.1
Staff Performance
7.3
Hotel Condition/Cleanliness
6.4
Room Comfort/Standard
6.9
Food/Dining
6.2
All reviews (1069)
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Soon T. Families with young children Malaysia, June 24, 2015
Nearby airport T2, tanjung aru beach, perdana park

Nearby airport T2, tanjung aru beach, perdana park
5.3
The hotel is old for sure. We stay in the family room (suite). The room facilities needs to be upgraded as they are worn and used. There is a resident gecko in the bathroom, with some ants as friends.
Kumar S. Business travelers Malaysia, June 24, 2015
Great Location and hospitality

Location, clean and friendly staff
8.7
The airport transfer was great. On time and very friendly staff.Room was really clean and enjoyed the night stay.I will strongly recommend this hotel for business travelers( catching a flight the next day) for overnight stays and for tourist with a budget to manage.Tanjung Aru beach is just walking distance.
Soon T. Families with young children Malaysia, June 23, 2015
Wonderful stay but hotel needs updating

Nearby tanjung aru beach, airport terminal 2, perdana park, and city 10 mins drive
6
Hotels generally ok but old. Rooms.... not too great as they are old and badly need changing. For example, inside fridge already rusted, bathroom shower heads and taps rusted or not working properly.
Yousri T. Business travelers Malaysia, June 17, 2015
Good enough for short transit

near to airport terminal 2, free transfer to airport, quite place
5.7
even though the furniture seems need to be replaced (because of old), the factor of close to airport was the best rate that i can give... other than that reason, not much
Liew T. Groups Malaysia, June 14, 2015
It's near to the airport especially terminal 2.

free airport transfer, comfortable room,
6.7
It's not near to food and restaurants . If you have no transport it's not very convenient. But if you only expect a simple stay for overnight airport transfer then it should be ok. The staffs are good. The rooms are normal.
Che H. Business travelers Singapore, June 5, 2015
Affordable and good hotel

Affordability, complimentary airport transfer and breakfast
6.3
Pleasant and comfortable. Will come again.
Yee K. Couples Malaysia, June 3, 2015
near to airport

near to terminal 2, with free airport transfer
6.3
Ok but the bedsheet quite dirty with sand
Ahmad I. Couples Malaysia, June 3, 2015
Casuarina Hotel, Tanjung Aru

room, television, view
7.3
clean, tidy, comfortable and nice room. unfortunately no internet connection in room, only in lobby. if the hotel set a wifi connection in all rooms, it will be perfect.
Gideon W. Families with young children Malaysia, June 2, 2015
An old hotel that needs serious overhaul

Casuarina Hotel
2.3
Brought my family to stay at this hotel during the June Gawai holiday. Booked the hotel rooms through agoda.The hotel service was very bad. The hotel receptionist was not friendly. The shuttle service also really bad. I observed the whole staff of the hotel has lack of good service attitude in them. The hotel itself is in bad condition. Booked 1 family room and 2 Twin room. The family room was quite spacious but the twin rooms was really bad.Both of the room fridge was not working.The room had bad smells. One of the rooms had a broken toilet flush.I requested for another room but that room also had a broken fridge.I believe all the rooms have broken fridge.Also my family members complained that some of the hotel guest in other rooms was really rowdy and they were smoking on a non smoking floor and room.The hotel didn't take any action against any of this rowdy hotel guests even after being complained.My family members didn't sleep well for the rest of the night.The hotel has a lot of improvement to do.Suggest other family travellers to choose other hotels beside this hotel.It is just not worth the money to stay at this hotel.
Qunzhi C. Couples China, May 27, 2015
good place recommend

place , service, clean
7.7
good place,near the sunset beach. good service.

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Customer Reviews - Casuarina Hotel, Kota Kinabalu

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