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Very good 7.7
Based on 408 reviews

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About Causeway Inn On The Mall Hotel


This contemporary hotel, located in the heart of Melbourne, offers excellent accommodation and a prime location for city exploration and business trips. This property is located across from Myer Department Store in Bourke Street Mall and is surrounded by lively cafes, fashion and accessory boutiques, as well as Melbourne's famous shopping arcades and major department stores such as David Jones and Zara. Guests can choose from a selection of different room types which feature amenities including a small refrigerator, in-room safe, air conditioning, ironing board and iron, tea and coffee maker, LCD TV with selected Foxtel channels, and an en-suite bathroom with shower. Guests enjoy 2 hours of free Wi-Fi access per 24 hour period. Take advantage of the hotel’s discount parking arrangement with Wilson’s Galleria located at the corner of Little Collins and Elizabeth Streets. Causeway Inn On The Mall Hotel offers comfort, affordability, and a friendly staff that is willing to go beyond the call of duty to make sure your stay is a pleasurable one.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • airport transfer

Food & beverage

  • vending machine


  • pets allowed

Cleaning services

  • laundromat
  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers
  • tours
  • concierge
  • smoking allowed

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • elevator
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • 24-hour check-in

Business & money services

  • printer
  • photocopying
  • business center

Languages Spoken

  • English
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Please note that the hotel has a discount car parking arrangement with Wilson’s Galleria car park at the corner of Little Collins and Elizabeth Streets and Wilson’s 180 Russell Street. For directions, opening times and prices, please contact the hotel direct. Please note that the car parks have a maximum height of 2.0 metres

Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.

This is a strictly non-smoking property.

Wi-Fi/Internet access is available at the property at no additional charge for a limited time or amount. Charges apply thereafter.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 12.50 AUD
Check-In From: 02:00PM
Check-Out Until: 10:00AM
Distance from City Center: 0.0 km
Distance to Airport: 24.0 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 8
Number of Rooms : 82
Parking Fee (per day): 20 AUD
Room Voltage: 240
Time to Airport (Minutes): 25
Year Hotel Built: 1997
Year Hotel Last Renovated: 2010
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.3
  • Location 9.4
  • Room Comfort/Standard 7.6
  • Staff Performance 7.5
  • Value for Money 7.8
  • Food/Dining 6.4

8.8 Helen M.
May 21, 2016
The beat location for Mall shopping!

8.8 Beth B.
May 08, 2016
Great location, disappointing shower
Have stayed here before, right on Bourke Street Mall, lots of buskers with amazing entertaining skills. Easy walking distance to a wide variety of very good restaurants. Shower is very, very bascs, with pull around shower curtain, but the bathroom floor gets very, very wet, hence need to be very careful not to slip.

8.8 Martin M.
May 03, 2016
Great location.

April 16, 2016
Good location
Good location and easy to catch the tram to all around melbourne city.

7.2 Anne W.
April 12, 2016
Value for money
I think the property is looking tired.

8.4 Mark G.
March 23, 2016
Perfect location
Located close to melbournes best shopping arcades and close to trams the Causeway inn on the mall is a simple but inviting hotel for your Melbourne holiday

8.7 Lyza H.
March 22, 2016
It was safe clean and friendly
We enjoyed the stay here, it is in a convenient location for all shopping and tourist sites. The room was clean and well serviced. The staff were very helpful and we felt very safe there.

10 Michael S.
United Kingdom
March 09, 2016
Melbourne Hotel
Excellent stay.

8 Cifang S.
January 23, 2016
Convenient location
Easy to locate. Convenient for parking good service
Easy to locate. Convenient for parking good service

8 Cifang S.
January 23, 2016
Convenient location
Easy to locate. Convenient for parking good service
Easy to locate. Convenient for parking good service