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Recent customer comments

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Very good

based on 608 reviews
  • Cleanliness 7.6
  • Facilities 5.9
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 7.8
  • Value for money 7.6
  • Food/Dining 7.0

February 25, 2012
good rooms excellent staff
quiet location and friendly staff
we had three rooms as we had brought some family members from manila for a holiday everyone enjoyed their stay we made good use of the swimming pool . the staff were very good to all of us and very helpful when we needed to book a van for a full day tour the guide we had was informative and helpful . we would book and stay here again

United States
February 24, 2012
Nice staff
Close to shopping
Tucked away im the middle of a very busy street this hotel looks old and rundown but looks can be deceiving. The lobby was clean and th staff was welcoming, the room was decent size, clean, and comfortable. The hotel is located a short taxi ride or long walk to Ayala mall which is one of the largest malls in Cebu

thor O.
February 24, 2012
good value for the money
friendley staff,free wireless internet,swimingpool
the reason i booked a room in this hotel was because of the swimingpool,the pool area is on the roof of the hotel is a small swimingpool and is not sourounded with luxury but the sunbeds are nice and it was not overcrowed and for me it was perfect place for relaxing,the staff at the hotel was very friendly and at my arrival they upgrade me to one of the suits for the price of superier room,breakfest is included and they have a buffe and the cheef are in the dining room making eggs after your wish,the location are good and close to the city center,only few minutes in taxi,this is a budget hotel and i think i got good value for the money and i will stay there again.

Peter A.
February 24, 2012
Hotel with good price quite place
quite hillside, little dark room
the hotel has modest prices for cebu city, its about 15 minutes walk distance from ayala mall and located in a quite place. if you have or request a room to the hillside its very quite, able to sleep in daytime. the room was nice, little dark, new tv set with many cabel channels. new towels and very good housecleaning, always fresh after cleaning. the pool is nice, very small but good for cool of, have nice chairs and tables in shade for socialising. the breakfast was a disapointment, poor selection, always something missing, poor service of staff, no long opening hour, close 10 am.

kathy T.
United States
February 21, 2012
good location and good size room.
frriendly hotel staff
I had a very pleasend stay at the hotel. Hotel staff are very helpful and friendly. Building condition and decoration could be better. but this hotel is just what we need. we were just two travelers that are in and out of the city.

Julian R.
February 20, 2012
a pathetic place but handy
Good size room.
for a hotel of this supposed calibre - there was no way i was going to get an iron to the room. i have lived in lesser rated hotels and never had a problem. the pool was an oversized baby bath and the gym was out of noahs arc with hardy and equipment and dangerous to use. one of the reasons i choose the hotel was for these ammenities. there was obviously renovations going on and the age showed of the hotel showed. i acnt in al sincereity recommend this place. p.s. the staff saved the hotel- always friendly and courteous.

tom H.
February 18, 2012
nice enough hotel - service OK
clean room - nice pool at the roof
staff was friendly - location ok - pool on the roof quite nice too - fridge in the room but you have to call for roomservice to get anything in it so not exactly a minibar

Rainer S.
February 18, 2012
Great location friendly staff
Free wifi good for business people
I stayed there already a couple of time. Great location very friendly staff. When i arrived they had a small problem with a free room i booked. So after 10 min waiting they decided to give me an upgrade and give me the president room without additiona charge for 1 night....this is guest relation. Free wifi for free in the room...great little older but still nice and clean

Ramon S.
February 17, 2012
Nice Place to Stay
peaceful, away from traffic noise
Cebu Grand Hotel have trustworthy and helpful staffs! You can connect with your relatives and friends and do business online because wifi connection is available. Highly recommendable!

Ian C.
United States
February 14, 2012
Decent hotel
the restaurant service was great, and friendly. however i was surprised with the front desk, and the doormen, and their frequent lack of knowledge of the area. at one point the doorman, rather than assisting me to find a metered taxi ride, assisted the taxi driver in arguing for a higher price for me to pay! the air conditioner was inconsistent in the room, and the room's temperature frequently rose to uncomfortable temperatures in the middle of the night.