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Cebu Grand Hotel

N. Escario Street, Vibo Place, Camputhaw, Cebu City, Philippines 6000

Recent customer reviews

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Very good

7.7

based on
569 reviews

447 reviews in English

Value for Money
7.7
Location
7.6
Staff Performance
7.8
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
8.3
Food/Dining
7.0
All reviews (569)
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Greg N. Couples Australia, September 21, 2015
Mercy and Greg

Food service price
9.7
It was all good except the hot water problem
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Kirk N. Business travelers United States of America, August 10, 2015
Cockroaches and Ants

Location, Room Size, Bed
5
Older hotel with big rooms which is nice but room had cockroaches and ants. The Restaurant has a very limited menu with mostly Filipino food. Definitely not a 4 star hotel anymore and barely a 3 compared to newer Cebu hotels. For the price there are much better options in Cebu.
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Praveen D. Groups India, August 2, 2015
Nice Hotel. Good Staff. Good location

Friendly and helping staff. Good location. Nice spacious rooms.
8.7
Stay was good. One of my friends got small room but was readily changed when asked. Staff was very polite, friendly and helpful. Dining area seem to be infested with ants on day 1. But was ok from second day. Overall stay was pleasant.
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재윤 한. Couples South Korea, February 21, 2015
at the first, water was not offering well..

location
4.3
Bad... Sorry
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Barbara A. Solo travelers Philippines, January 19, 2015
can be better

accessible, near to shops, needs improvement
6
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Justin L. Couples Philippines, January 19, 2015
Poor rooms

Location
5
Ugly ugly rooms. Bad beds. Dirty flooring
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William L. Couples Philippines, January 19, 2015
good location on escario, set back from main road

good location, good breakfast, quiet hotel
8
it was ok, rooms were quiet since hotel was set back from the main road, although this makes it tiring to walk back home to every night. Hotel was also quite gloomy since the floors seemed abandoned. The pool and gym areas were very dark, so we didn't even try to go to them anymore. Breakfast was good, since it was buffet and had some local food items as well as the usual favorites. Staff was friendly as can be expected with almost all Philippine hotels.
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Maribel E. Solo travelers Philippines, January 17, 2015
Good food,good service

accessible, good food, close to the church
7.7
It was fine.if you feel hungry u can easy go out to any 24hrs fastfood chain nearby,buffet breakfast was good, good costumer service, i think the hotel needs some improvement like the cleanliness specially the hallways.
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Franziska B. Solo travelers Switzerland, January 10, 2015
Very accommodating personnel

location, service, balconies
8
It was a pleasant stay and the personnel was very accommodating and eager to help. The only disappointment was breakfast because all 4 cooked dishes on the breakfast menu were cold. When we ordered fried eggs, the first serving was cold as well, only when we asked for freshly cooked eggs they brought hot ones. They push for bookings for airport transfer at PhP 650.-/car but we took a taxi and paid ony PhP 250.-
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Michael K. Solo travelers Germany, December 22, 2014
should be renovated ...

location, staff, thats it
5.3
had his best days decades ago. should be renovated!
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