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Cebu Parklane International Hotel

Archbishop Reyes Avenue and Escario St., Cebu City, Cebu, Philippines (Show on map)

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Hotel Area: Cebu City Number of Rooms: 241
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
111 reviews

Value for Money
8.0
Location
8.7
Staff Performance
8.0
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.4
Food/Dining
8.3
Families with young children (111)
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Brian R. Families with young children United States of America, February 16, 2014
NOT FUN!!!!!! not, not, not!!!

Entry staff & guards were always giving 110%. Clean and upscale entry and waiting area. Nice views from my room.
4.3
First the room was not ready and it was past 2:00pm (check in time)and they asked if I would mind waiting for them to clean it. I had to fight for an upgrade that did not really feel like an upgrade. The room had problems with the reader card every single day and one day they even tried to fix the reader card mechanism which locked us inside our room one day and the hotel staff had to open our room from the outside to let us out (what if there was a fire???). My son had severe allergic reactions to our stay there which started after the first night and continued for more than a week even had to see a doctor for specific medication for his severe reaction. I think it was either the carpet or the air conditioner filters??? The front desk staff person we talked to tried to give us rooms that were a lower class than we paid for and one of the rooms had "two" shower heads and no way to fill the bath tub but that room was listed for both shower and bath. There was a bath tub but certainly no bathing in that tub could be enjoyed! If the front desk crew would get their act together and try to actually make a guests stay a wonderful experience then they need to start actually upgrade a long-term guest the best way possible. If they would have just upgraded us for all the problems we had to suffer through then it might have been okay but we will not be staying there again!!!
Giovie L. Families with young children Philippines, January 1, 2014
big room, great food

excellent food, big room, great staff
10
we were really happy since our room was upgraded to a semi-suite since the standard room which we booked in was fully booked. the room was really big with great view!
Janice P. Families with young children Philippines, December 26, 2013
A relaxing holiday getaway

location, dinner buffet, dining
8.3
We spent out Christmas holidays in Parklane and it was a relief that the hotel was close to Ayala mall where we can shop at our most convenient time. The staff were also friendly and accommodating. We have always been great fans of their dinner buffet and as expected, we enjoyed out Christmas dinner at Manuel's resto.
Jingle L. Families with young children Philippines, December 1, 2013
Fast internet but hot and leaking aircon

Good food in their restaurant, fast internet, and accommodating staffs.
7.7
Can't sleep well due to hot & noisy aircon. The good thing is they have a fast internet.
Peter J. Families with young children Philippines, October 13, 2013
It was memorable.

Location, Accommodation & Staff
8
Jeannifer M. Families with young children Philippines, September 29, 2013
spectacular

good customer service and easy access to malls, restaurants and nightlife
9
our stay at Parklane is very good.. we had so much fun. the food was good specially the puto and sikwate (sticky rice and chocolate tablet)
Marc B. Families with young children United States of America, September 24, 2013
Best hotel of about five like ones in area;

Location; staff, buffet
9
Best hotel of about five like ones in area;and I have stayed in three and been inside of all. Definitely better than its newer neighbor; Quest.
Fleire C. Families with young children Philippines, August 5, 2013
Great service as usual

Location, service, value for money
7.7
Stephen B. Families with young children Philippines, July 9, 2013
Nice

Accomodating, Nice location and near to transport and malls
9
Great and relaxing!
Fleire C. Families with young children Philippines, June 7, 2013
Splendid!

location,
7.7
Better than Crown Regency. We love it there. Buffet is good but ran out of bacon on next 2 days.

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Customer Reviews - Cebu Parklane International Hotel, Cebu

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