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2015
Very good 7.8
Based on 3247 reviews

Recent customer comments

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Very good



based on 3247 reviews
  • Cleanliness 7.9
  • Facilities 7.5
  • Location 7.5
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for money 7.7
  • Food/Dining 7.4
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Miguel Z.
Philippines
April 27, 2011
Pitfalls of Judging a Book by its Cover
Fishiponds with 15 year old gold carp in the property
One can only swim on the soft sandy portion at high tide, 10AM or so, but in the afternoon, the low tide exposes the rest of the swimming area -- rocky mossy and painful to walk on to get to the shallow water. I'm certain other resorts on the same strip got the nicer parts of the swim area and walled them in to keep it all to themselves.

Alestair C.
United States
April 27, 2011
Affordable rooms, everything else is overpriced.
Affordable
Rooms are afford-ably priced. Be careful. You will get for what you paid for. Employees are courteous and helpful. Please help them by giving them tips. Some of them work for food and don't get paid monetarily. Food was good. Buffet was included in our package. It was clean. Nobody got sick. Ice and drinking water was clean. Service was okay. 6 of 10. Now, for the bad part. Water lacks pressure. It was not enough for shower or flushing the toilet bowl. There was no running hot water. You have to request drinking warm water. If you are a coffee drinker like me, you will end up giving tips every time they refill hot water. There is no shade in the pool. You will end up in bad sun-burn if you are not careful. The beach is narrow. There are no umbrellas by the beach, so in hot day the beach is practically useless. If you like to go Island-hopping, the package is very expensive. Go for the boat rental for a fraction of the price. I always get away with their pricing because I speak the local dialect. We visited other resorts during our stay in White Sands. I would say, go spend your money on a better resort like Crimson Resort. For a little more money you will get more and better quality of service like in-room internet, free shuttle to the city and etc. Have fun and don't forget to tip the poor workers.

YVETTE G.
United States
April 25, 2011
Friendly staff & great seervice
The customer service
the staff were friendly & the service was great!they welcome the guest warmly and that made our stay worthwhile.

NEIL F.
Philippines
April 25, 2011
Great location and nice rooms...
nice and cheap
hotel is good. nice room. wonderful beaches. big swimming pool. delicious foods. hotel staffs were approachable. however, wifi connections were limited only at their lobby. no internet connections in their rooms. hope you'll work on it.

Edgar B.
Philippines
April 23, 2011
nice hotel but beach area is not
ambiance
we were after the beach but was very disappointed how small and dirty the beach was... we ended up in the swimming pool instead. Also, one pool area restricted kids below 12 years old. It was about 4-5 feet only. Restaurant staff were very accommodating and friendly.

Wayne B.
United States
April 23, 2011
great atmoshere...peaceful
Restaurant was great...especially service provided by our waiter (DARRY)
We stayed for 4 days upon arrival then traveled to Southern Leyte. Upon return we stayed at the Days Inn which was terrible. We went to Boracay for a week then returned to White Sands. A hint for those who wish to stay at White Sands: Make your reservations On-line as the cost is 50% less that way.

William D.
United States
April 21, 2011
Very cozy hotel with great, friendly service!
Nice ambience. Quiet. Very friendly hotel workers. Excellent food.
The hotel is very spacious which results into quietness. It has a very relax, calm feeling to it that adds to the overall ambience. The pools are great. The service there is even better. Everyone was so nice and friendly. Whether is was the receptionist at the front desk or the waiters, everyone were very nice and helpful and often provided great conversation. The breakfast buffet was great mainly because I love pancakes and waffles. But all their dishes were excellent. Their rooms were big and spacious. The only negatives was the TV was very old (CRT type) and sometime the shower water pressure was not strong. Overall I enjoyed my stay and it was worth the money.

Michael C.
Philippines
April 21, 2011
a nice name with ugly beach
pond with a lots of big japanese koi
very old towels,clog floor drain in toilet,very low water pressure,sometimes no water in shower and faucets,not enough hot water in shower especially in morning.ants inside the bedroom,untrained front desk personne.swimming pools has a lots of dead leaves and you cant walk on the beach by barefoot or swim bec. of lots sharp corals and sea shells.not enough food for the guest,some fruits are over riped.

Alona D.
Philippines
April 20, 2011
Nice and clean hotel but small beds
The advantage of this hotel is their cleanliness
Nice hotel with pleasant staff. We will be going back to this hotel soonest.

perlyn E.
Philippines
April 20, 2011
nice hotel with great pool.
pool, the garden
the hotel is nice,love the garden and the pool even not too big,great for kids.the beach is not good, you cant really swim there because its full of boat.the staff is great but the breakfast buffet very limited choices I don't like it. the rooms are fine its big enough to fit our extra bed its very close to the pool its nice view from our bedroom, bed are comfy.