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Cebu White Sands Resort and Spa

Maribago Beach, Mactan Island, Cebu, Philippines 6015 (Show on map)

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Area: Mactan Island Number of Rooms: 50

Recent customer reviews

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Very Good

7.8

based on
2757 reviews

Value for Money
7.7
Location
7.4
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.2
Food/Dining
7.4
All reviews (2757)
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Gregory A. Couples United Kingdom, January 2, 2012
Cannot fault this hotel

Lovely location, excellent amenities, large room with large bathroom and jaccuzzi and pleasant balcony.
10
from the wonderful greeting and free drink on arrival plus the free upgrade to a semi suite (our honeymoon), the friendliness, courtesy and efficiency of all the staff, the great food and all the available watersports for purchase at reasonable prices. two swimming pools and beautiful grounds and a beach to enjoy, the sea is clean here.we had a wonderful 10 day stay and will certainly recommend this hotel to friends. thank you to all involved in providing a lovely experience.
Anders A. Couples Sweden, January 1, 2012
Decent hotel in tourist hostile area

Excellent staff, nice hotel grounds
5.7
the cebu white sands at maribago bay hotel was in it self pretty good and staff was very good. the surroundings really weren't. hotel had a small strip of private beach 20m. but the sand was far from white and was very rough. shoes were needed and i wouldn't recommend anyone to swim in the water. the "village" surrounding the hotel felt far from safe and was pretty much a giant tourist trap. salesman following you and screaming after you everywhere. everything food, massage etc were priced at japanese prices it was actually cheaper to eat the hotel.
Charlene A. Groups Philippines, December 31, 2011
Clean and functional hotel

Was upgraded to a supposedly better room
5.7
I personally did not like my stay at the hotel. We got there a bit early but couldn't accommodate us until after 2 hours. I was happy that they have upgraded me and my friend to a supposed better room but was disappointed as it wasn't that nice. There's a leak coming from the ceiling (some brown liquid). The hotel is clean overall though. However, it looks old. The resort is not as great for the price that you pay. There were only 2 pools, the other one so much smaller than the other. Food is nothing special. I think the only good thing was the welcome drink which was a mix of lime and cucumber! Their wifi wasn't working the whole time we were there. They didn't allow us for a late check out either even if it is only for an hour.
Quek A. Couples Singapore, December 28, 2011
Nice landscape with friendly staff

About 15-20 minutes from airport, friendly staff
7
Overall a relaxing 2-day stay for us. Room was nice and clean. However, too many flies in restaurantand food was only so-so. Booked an island hopping tour with hotel.Price was relatively more expensive, but enjoyed the bbq lunch pack that came with tour. Was told the hotel spa was good but did not have time to try it out.
Restaurant Tip: There are restaurants outside the hotel within easy walking distance. Tried one (but can't remember name of restaurant) and was quite happy with food and price.
Hideo F. Groups Japan, December 27, 2011
good location

location,swimming pool
5.3
the room was old and needs renovation but the hotel location is good for the restaurants or activities. the breakfast is boring and has few choices only.
Bastiaan D. Solo travelers Netherlands, December 27, 2011
Relaxed

Good place to relax
7.7
it's not really a beach resort; as several other posters mention, the beach is not nice. however it's a great place to relax with nicely designed gardens, two large pools, very friendly and helpful staff and a laid back atmosphere. it's a bit remote but that can also be an advantage if you're after a quiet break. within walking distance from the hotel you can find some nice restaurants, an aquarium and massage places.
Shawn W. Families with young children Canada, December 26, 2011
A nice property nestled within the local community

Pool
7.3
- rooms dated, but this adds to the ambiance of the hotel - decent spa, but well overpriced - adequate breakfast - friendly staff - horrible beach - good room cleaning service - calm and quiet during the day - techno and karaoke crazy at night (from next door) The resort was adequate but a little overpriced. The strangest part was the overwhelming feeling that the resort really didn't belong there. Guards protected the door and once your left the property, the locals did their best to empty our pockets without actually stealing from us. Usually resorts are built in an open environment where there is a nice beach and open space. I felt as if I was in a jail with a breakfast buffet and beautiful pool. It just seemed like the resort is ill-positioned, like it doesn't belong where it is.
Shopping Tip: - take a taxi into town for shopping and food
Hooman S. Solo travelers Hong Kong, December 25, 2011
Mediocre Place

Nice smile on staff faces!
6.3
The hotel is somewhat smaller than the pictures but has nice staff. Spa services are way too expensive. Beach is almost non-existent. All in all, a bit expensive for the facilities.
Celine S. Families with young children Canada, December 25, 2011
Kind staff...

friendly staff..
4.3
ants everywhere....came home with ants in the computer....breakfast poor selection....beach not great for kids...friendly and helpful staff but had not much to offer...over priced....
Alan N. Couples United States of America, December 22, 2011
Beautiful Grounds - Non-stop local parties

The grounds are beautiful
7
The rooms were ok. We checked into ouor room at 3am to be treated to loud music from the next door property until 630 am. It was the holidays and the resport deos significant number of business and private parties which all include load speaker music; sometimes from 8am. Mostly they ended at 10pm. The resort did upgrade us away from the next door property which did help. Many of the parties occupy the "beach-side" bar where the billiard table and non-existent dart board are located. The beach is not a beach to walk on; nor the water something to swim in. The one restaurant food is fair and reasonably priced. "Jacuzzi" in the Phillippines means "Spa part of the swimming pool with pool water circulated through it." It does not mean "hot tub".

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Customer Reviews - Cebu White Sands Resort and Spa, Cebu

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