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Recent customer comments

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based on 280 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 8.7
  • Room Comfort/Standard 8.3
  • Staff Performance 8.2
  • Value for Money 8.3
  • Food/Dining 6.6

8.7 Carla M.
United States of America
March 02, 2016
Great place
Location to ferry terminal, location to supermarket to buy food and money exchanger in supermarket

9.3 Carol K.
February 23, 2016
A lovely stay
Closeness to the wharves, clean and quiet, good staff
All excellent. The rooms were a good size and décor relaxing. Good balcony. The only thing was the foyer on our floor needs painting, as does the balcony wall.

6 Paul C.
United Kingdom
February 05, 2016
The reception and common areas are very industrial
Location is convenient but our room did not have harbour views. We booked one two bedroom apartments but ended up being given two apartments which came as a surprise.

7.3 Duncan T.
New Zealand
February 02, 2016
Good place to stay
staff were friendly and attentive, good quality appartment, location
This was a really place to stay and I highly recommend it to families travelling into Auckland. Good central location, clean apartment that has a good standard of finish with some extras such as discounts for some local attractions and access to a fitness suite and swimming pool. Really good value for money.

8 Rosemary R.
United States of America
January 23, 2016
Auckland stay
Very good

8.7 Denva S.
New Zealand
January 18, 2016
highly recommend
location, cleanliness, kitchen

4.3 Pintu-on C.
January 15, 2016
Nice room but bad parking lot
Big room, wide balcony, perfect kitchen
The room is very nice. There are a lot of space, kitchen, living room, small office and very big balcony. We like the room. However, we booked this hotel because they said they had car parks. When we arrived, they said we had to book for parking lot before. So we had to park in another building (5 minutes walk in the rain) and pay 22 NZD/day. We were quite upset for this.

7.7 Drew K.
January 07, 2016
Nice but needs maintenance
Location, staff, lite India restaurant.
Great stay but a big shortage of onsite parking. Rooms need maintenance most of our bathroom was faulty. Walls need cleaning/painting.

9 Xu C.
Hong Kong
January 16, 2016
Good Location
Location; Location; Location
Location is very good and close to the city centre and the harbour.

6.7 Teerasak C.
December 31, 2015
Big Room, Valued
Spacious, Tidiness
Overall Good but Off Street parking is very limited.