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Celyn Hotel City Mall

Unit No S-0-30 Block F, Ground Floor, City Mall. Lorong City Mall, Jalan Lintas, Central Business District, Kota Kinabalu, Malaysia 88300 (Show on map)

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Celyn Hotel City Mall Kota Kinabalu - Guest Room Celyn Hotel City Mall Kota Kinabalu - Guest Room Celyn Hotel City Mall Kota Kinabalu - Guest Room Celyn Hotel City Mall Kota Kinabalu - Guest Room Celyn Hotel City Mall Kota Kinabalu - Guest Room Celyn Hotel City Mall Kota Kinabalu - Guest Room Celyn Hotel City Mall Kota Kinabalu - Guest Room Celyn Hotel City Mall Kota Kinabalu - Bathroom Celyn Hotel City Mall Kota Kinabalu - Bathroom
Area: Central Business District Number of Rooms: 62

Recent customer reviews

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Very good

7.0

based on
656 reviews

596 reviews in English

Value for Money
7.3
Location
7.2
Staff Performance
7.2
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.2
Food/Dining
5.8
All reviews (656)
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Katherine L. Business travelers Malaysia, January 12, 2016
no so good
5
stay many time before for normal standard room is ok. but this is first for family room for 3 person, very simple room, air cord no cool due to filter lot of dust, 3 person but only got two towel, call house keeping, counter all nobody answer, maybe due to mid-night.....
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Noorul A. Groups Brunei Darussalam, January 1, 2016
15 mins from the CBD

price wise
7
Okay
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Chiew S. Families with young children Malaysia, December 27, 2015
Can be improved

Shopping area, nearby places to eat
5.7
We encounter lots of cockroaches and we think the hotel should clean the rooms often when no occupancy. Rooms should have floor mat in bathroom and saying that they run out is not a way to show hotel star value. Breakfast should be excluded from hotel package as it is not worth it. Spoon for sugars are cluttered in lumps of sugar and there are ants. Porridge are from overnight cooled rice. There's wifi but weak signal. Hopefully can improved better.
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Jerren D. Couples Malaysia, December 27, 2015
Great stay

Room size, cleanliness and comfort stay.
9
Great. Just you need to have your own transport or use taxi to get here.
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Sally T. Families with young children Malaysia, December 27, 2015
Neat to the mall

Location, parking and safety
7.3
Affordable price with comfort room
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Queenie L. Families with young children Malaysia, December 26, 2015
Satisfied

Hotel staff friendly room cleaness and good location
7.7
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Kok W. Couples Malaysia, December 26, 2015
Room carpet and bed covers are old and dusty

Staffs are friendly
5.3
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Chiew S. Families with young children Malaysia, December 24, 2015
Needs improvement

In Shopping centre
5
If possible, please exclude breakfast as it is not worth it. For breakfast, you choose from menu and they prepare. Most seems ok but avoid porridge. We ordered a bowl ad immediately we knew it is from an overnight cooked rice. Not purely porridge. For coffee or tea, the sugar is placed at one area for you to take. Unfortunately, spoon not clean and we can see ants around it. Initially got a room with cockroaches. Switch to another and room cleanup is very weird. Out of 4 mornings, we only got one morning with floor mat in bathroom. Room floors not really vacuum and it feels very dusty. Only one hanger in cupboard. Luckily we bring ours. The hallway in 2nd floor is smelly. Even my 4 year old feel that way. We can see hotel really should bring back the 3 star image soon. I don't mind going back. I hope it can improve and not getting worse
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Kui P. Couples Malaysia, December 19, 2015
single bed upgrade to super single is more better

room is big and toilet design is beautiful
5.7
Good
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Katherine L. Business travelers Malaysia, December 17, 2015
nice staff

staff, location
6.3
near by shopping mall and restaurant, comfort room but a bit "old", very nice staff, very simple breakfast set....
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