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Excellent 8.4
Based on 6372 reviews

Recent customer comments

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Excellent



based on 6372 reviews
  • Cleanliness 8.6
  • Facilities 8.4
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for money 8.0
  • Food/Dining 7.8
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Karen C. from Singapore
Business travelers
Stayed one night in April 2015
Favourite place to stay
Location an convenience!
Very good!
Reviewed November 17, 2015

Karen C. from Singapore
Solo travelers
Stayed one night in April 2015
Excellent location!
Good location!
Very pleasant!
Reviewed November 17, 2015

Pauline C. from Singapore
Business travelers
Stayed one night in November 2015
Superb first impression at checking in
Ease of checking in / Locality / Quality
I was delighted to be upgraded on my very first stay and might attempt to stay again at the same hotel if the rates weren't so high. I started checking right away for rates from Jan-Mar 2016 but found most dates pricey. It will be good to have special rates again from either the hotel for returning guest or from Agoda.
Reviewed November 16, 2015

Gwendolyn C. from Singapore
Business travelers
Stayed one night in November 2015
Great location, large rooms and beds
location, convenience, comfort
Reviewed November 16, 2015

Joseph B. from Philippines
Couples
Stayed 4 nights in November 2015
convenience location near to shopping and food
big room good location and convenience to move around shopping center
Great except bed is too soft which cause me back pain. great night view at red sky restaurant
Reviewed November 16, 2015

Scor N. from Indonesia
Business travelers
Stayed one night in November 2015
Comfortable Stay
Location, Breakfast and big toilet
It was satisfying, but the room is kinda small. Wish the toilet isn't that big that it occupies more space than the bed space...
Reviewed November 16, 2015

Gail N. from Singapore
Business travelers
Stayed one night in August 2015
great location
location, acceptably comfortable rooms, staff
Staff were polite and helpful. location was excellent, near the key shopping haunts + quick walk from the BTS. not super luxurious but totally acceptable for the price.
Reviewed November 13, 2015

Sue L. from Singapore
Families with young children
Stayed 3 nights in November 2015
will not stay there again
location, easy accessibility to Central World mall, great view from the high floors
our check in was so late. we arrived at around 3pm and was told that our rooms are not ready till 5pm. when we requested for check out at 1.30pm, our request was rejected. they allow for extension till only 1pm. they did not take into consideration that our check-in was like 3 hours later than what it was supposed to be because the rooms were not ready. Concierge guy was most unhelpful. He asked me to take a cab to Siam Paragon when I asked him for directions to walk to Siam Paragon which I later realized was just right next to our hotel. there were cockroaches and insects in the bathroom - bathroom doesn't seem well cleaned out. the only good thing is the room and bathroom is really spacious.
Reviewed November 13, 2015

Dar C. from Singapore
Couples
Stayed 2 nights in November 2015
Sub standard service
Location, posh hardware, new
Expect 5* service but turn out sub standard
Reviewed November 11, 2015

Ronara R. from Cambodia
Business travelers
Stayed 3 nights in November 2015
The best location is above the central world
staffs, and foods are awesome
Reviewed November 11, 2015