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Excellent 8.4
Based on 6257 reviews

Recent customer comments

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based on 6257 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 8.0
  • Food/Dining 7.8

6.8 XLYN A.
June 23, 2016
Good location
Very convenient

9.2 WEE N.
June 23, 2016
Good location
Good location and friendly staff

10 Meity T.
June 23, 2016
The facility for the kiddos
Looks like that some executive club forgotten about kiddos. The young or old executive also have family. And family has kids... so pls to respect more to family that had the kiddos.

5.6 Mark N.
June 22, 2016
Room is old.Shower facilities dangerous
To have to stand in a slippery round bathtub n shower is just a dangerous situation for the older folks n kids.

6.8 Jonathan S.
June 21, 2016
Staff not as friendly
Arrived at 8am from Europe after 12 hours flight with no room to check in till 11am. Asked for coffee and was told serving start after 10am. Asked for water, also gave me the same answered till I insisted for just provide me some plain drinking water:(

8.8 Ben J.
United Kingdom
June 21, 2016
Great hotel
Staff were first class

9.2 Daniel S.
June 21, 2016
-1 star on the staff only because of bad english, but we managed to communicate anyways, and -1 star on the price just because we felt robbed after putting some clothes to the laundry bucket and had to pay like 2600 baht. Can't blame them for that though, because you can read the prices for laundrying.

8 janelle R.
June 20, 2016
Stay at centara grand
Hotel is very nice. Centrally located. Staff were awesome

9.2 Ng V.
Hong Kong
June 20, 2016
Value for money
good location and perfect customer services

6 Josephine S.
June 20, 2016
Nice hotel
Everything is nearby and easy access to