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Centara Grand Beach Resort Phuket

683 Patak Road, Karon, Phuket, Thailand 83100 (Show on map)

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Hotel Area: Karon Number of Rooms: 262
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
515 reviews

Value for Money
8.0
Location
8.3
Staff Performance
8.7
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
8.0
All reviews (515)
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Said S. Couples Oman, October 6, 2012
Very nice hotel

Well planned and designed hotel, Congratulation to the engineer who planned this hotel
8.7
My stay at this hotel was very good for the first 3 days following days the room started to give very bad smell ( toilet smell )and i complained to the management but nothing was done till i checked out.
Travel tip: Very good hotel to stay especialy for families with childrens they can enjoy the swiming pool, the food was nice in the thai restaurant also italian restaurant is available for those who likes italian food
Jutta R. Families with young children Finland, October 3, 2012
Hotel with great potential!

Large resort with nice pools
6.7
This resort is a young resort with great potential just not at 5-stars yet. Pools are great with children and close to the sea. Rooms had minor problems but overall we had a nice stay. It is better to know to expect a 3+ star hotel instead of 5 star.
Patricia B. Couples Australia, September 29, 2012
great place - especially for families

there's a water park with a 'river' to float around on and a water slide
8.7
We got upgraded to a plunge pool villa - very nice. Unfortunately a phone disappeared from our room but overall a lovely place - although a bit remote from shops.
Shopping Tip: you have to get taxi to all of these.
Yuk W. Couples China, September 26, 2012
Good Hotel

good services and view
7.3
Happiness and enjoyable. Getting good service and good view in a room.
Ratchaya P. Groups Thailand, September 23, 2012
"nice architecture with great ocean view"

great location and the overall hotel features.
7
A pleasant stay overall. Great location and sufficient facility although the hotel seems to be understaff for slow response to room services.
Jinhoi K. Families with young children South Korea, September 14, 2012
View pretty good, water inside the room terrible

view from the balcony is pretty good
5
Good: Kids facilities(play room & water slide) Bad: yellow & smelly water from water supply such as faucet, shower booth and jaquzi in the room.
Restaurant Tip: Inside the hotel's each restaurant food taste is similar(base on my taste :). If you stay more than 4days, you had better search the outside restaurants.
Darren W. Families with young children Australia, September 10, 2012
Great family resort!

Swimming pools, extensive breakfast buffet
7.7
While this hotel is at the top end price wise of what we've stayed at before I was thorough impressed by the design and layout of the resort. The pool are for the kids small and big, water slides and tube rides, pool bar, and seperate quiet adults only pool. Staff gave great service whenever asked, the breakfast buffet was extensive, not always piping hot or super cold where required though. The rooms have great bathrooms but the water was yellow, didn't seem so bad at other resorts we've stayed at in Phuket. The room was a little crammed and ineficient but had everything we needed. Bar fridge was tiny and needed to be emptied to use. Lots of walking around the resort as it is huge but the concierge boys can pick you up in the golf carts if you need. Overall, small teething issues with room and water, didn't overshadow the great facilities. Location is a little removed/private but $200Baht gets you into Karon centre for anything you need, $400B to Patong shops etc. The hotel should seriously provide a free shuttle into Karon every hour or half hour! Not cheap, but a great holiday.
Kerry V. Groups Australia, August 30, 2012
Absolutely perfect. Could not have asked for more

The rooms size, the views, the pools
9.3
Had an absolutely lovely time. The views over the ocean were great. The infinity pools just beautiful. The water slides were lots of fun also.
Karl D. Families with young children United Kingdom, August 18, 2012
Excellent...wonderful location, fantastic rooms

The facilities were very good, for kids especially. The location was stunning and the room we had (ocen facing deluxe) was excellent
7.3
The hotel itself was excellent with very friendly staff, excellent facilities and stunning views. THe pool and the poolside bar were very good too. The food in the restaurant was very good on the specials nights however the a al carte menu was bland and uninspiring. As to was the room service menu. The choices were poor although the quality was OK. The mainrestaurant cried out for more staff as service was very slow; always polite and friendly but painfully slow.
Hotel Feature Tip: Enquire about the special offer where you can put credit against your room and the hotel give you free credit. Not widely advertised by the hotel but well worth looking into.
April P. Couples United Kingdom, August 11, 2012
Nice Hotel but mass produced

Near a beach, lots of facilities. Inbetween KArong and PAtong
6.3
I would recommend to stay at Movenpick or Meridien. This hotel has been done in some sort of Aladin theme and was not too impressive to be honest. Although facilities are good there are better for your monies worth.

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Customer Reviews - Centara Grand Beach Resort Phuket, Phuket

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