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Centara Grand Beach Resort Phuket

683 Patak Road, Karon, Phuket, Thailand 83100 (Show on map)

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Area: Karon Number of Rooms: 262
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
623 reviews

Value for Money
8.0
Location
8.3
Staff Performance
8.6
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
8.0
All reviews (623)
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Ratchaya P. Groups Thailand, September 23, 2012
"nice architecture with great ocean view"

great location and the overall hotel features.
7
A pleasant stay overall. Great location and sufficient facility although the hotel seems to be understaff for slow response to room services.
Jinhoi K. Families with young children South Korea, September 14, 2012
View pretty good, water inside the room terrible

view from the balcony is pretty good
5
Good: Kids facilities(play room & water slide) Bad: yellow & smelly water from water supply such as faucet, shower booth and jaquzi in the room.
Restaurant Tip: Inside the hotel's each restaurant food taste is similar(base on my taste :). If you stay more than 4days, you had better search the outside restaurants.
Darren W. Families with young children Australia, September 10, 2012
Great family resort!

Swimming pools, extensive breakfast buffet
7.7
While this hotel is at the top end price wise of what we've stayed at before I was thorough impressed by the design and layout of the resort. The pool are for the kids small and big, water slides and tube rides, pool bar, and seperate quiet adults only pool. Staff gave great service whenever asked, the breakfast buffet was extensive, not always piping hot or super cold where required though. The rooms have great bathrooms but the water was yellow, didn't seem so bad at other resorts we've stayed at in Phuket. The room was a little crammed and ineficient but had everything we needed. Bar fridge was tiny and needed to be emptied to use. Lots of walking around the resort as it is huge but the concierge boys can pick you up in the golf carts if you need. Overall, small teething issues with room and water, didn't overshadow the great facilities. Location is a little removed/private but $200Baht gets you into Karon centre for anything you need, $400B to Patong shops etc. The hotel should seriously provide a free shuttle into Karon every hour or half hour! Not cheap, but a great holiday.
Kerry V. Groups Australia, August 30, 2012
Absolutely perfect. Could not have asked for more

The rooms size, the views, the pools
9.3
Had an absolutely lovely time. The views over the ocean were great. The infinity pools just beautiful. The water slides were lots of fun also.
Karl D. Families with young children United Kingdom, August 18, 2012
Excellent...wonderful location, fantastic rooms

The facilities were very good, for kids especially. The location was stunning and the room we had (ocen facing deluxe) was excellent
7.3
The hotel itself was excellent with very friendly staff, excellent facilities and stunning views. THe pool and the poolside bar were very good too. The food in the restaurant was very good on the specials nights however the a al carte menu was bland and uninspiring. As to was the room service menu. The choices were poor although the quality was OK. The mainrestaurant cried out for more staff as service was very slow; always polite and friendly but painfully slow.
Hotel Feature Tip: Enquire about the special offer where you can put credit against your room and the hotel give you free credit. Not widely advertised by the hotel but well worth looking into.
April P. Couples United Kingdom, August 11, 2012
Nice Hotel but mass produced

Near a beach, lots of facilities. Inbetween KArong and PAtong
6.3
I would recommend to stay at Movenpick or Meridien. This hotel has been done in some sort of Aladin theme and was not too impressive to be honest. Although facilities are good there are better for your monies worth.
Anuj B. Families with young children India, August 10, 2012
Good resort, but needs maintenance

Great waterpark, good kids club
7.7
stayed for 5 days in a villa suite with private pool, room had ant an problem, which was not solved after complaining to housekeeping. private pool is not temperature controlled, the water was cold and our children could not make use of the same. the staff is friendly but st times cannot understand english.
Sightseeing/Attractions Tip: Taxi in Phuket are very expensive and start at 200 Bath but easily available outside the hotel, Patong market is 10 minutes away. Karon also has a very good market and eating joints but is about 20-25 minutes walk.
Kwok H. Couples Hong Kong, August 4, 2012
a very nice hotel good for coupkles and families

great swimming pools with nicely furnished hotel room
9
the room was great. you can see the ocean right over the balcony. its easy to go to the beach. it's just right in front of the main pool. there are a few pools in the hotel with different things to play, like water slides, jumping stage, lazy river. you won't get bored. the spa is great. however, the service of the restaurant wasn't good. the staff was not too helpful.
Hotel Feature Tip: it's quite a walk to go back to the karon main street.
Pam H. Families with young children Australia, July 18, 2012
Water Theme Park within a Great Beach Resort

Friendly Service, the Lazy River, Jumping pool and the wonderful Buffet breakfast
9.3
We were taken back by the size of the resort. It was so big that a buggy had to drive you to the room. We were very impressed with the friendly service of the people at Centara Grand and as for the food it was fantastic. Both my sons loved the pools and was very upset on the very last day that they were leaving. My younger one cried for ages. We are definitely going back, the place was just amazing.
Debbie W. Families with young children Australia, July 6, 2012
Location is a bit far fr airport and sight seeing

Swimming pool and facilities are great for kids. My girls love the water slides and cliff jumps.
7.7
We have advised Agoda that we required two doubles beds as we have two young Children. But when we checked in the hotel, we were given a king bed only. Kids had hard time sleeping in the sofar. Staffs were very helpful and friendly. They added another bed for us in the room. That was great!

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Customer Reviews - Centara Grand Beach Resort Phuket, Phuket

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