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Centara Grand Island Resort & Spa All Inclusive

Centara Grand Island, South Ari Atoll, Maldives Islands, Maldives (Show on map)

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Area: South Ari Atoll Number of Rooms: 112
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
131 reviews

Value for Money
8.3
Location
8.7
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.7
Food/Dining
8.4
All reviews (131)
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Huiyu L. Families with young children Canada, February 1, 2014
Paradise

Snorkeling, food, spa
8.3
Amazing island with excellent snorkeling, beautiful beach and views. The Thai and Italian restaurants were superb, while the main restaurant was normal. The 2 bed room pool villa we stay in was comfortable, however, it is facing the wind so the beach is not suitable for snorkeling, there is a dam blocking the view as well. Both view and swimming are better other side of the island. That's the only thing we found less satisfactory. Otherwise the island is perfect. We especially enjoy the snorkeling, food, spa and various activities. But you have to make reservation timely everyday to have a spot. Majority of the guests are from China. They are friendly and quiet. We normally only see people at breakfast or dinning times. Most of the time it is very quiet at the beaches and pool.
Angelia T. Couples Singapore, December 21, 2013
disappointed..

snorkel right below your villa. spectacular view.
5
Very disappointed with the hotel services that they provided. Maybe we are the unlucky one that met these problems in a 2nights stay. 1. We already emailed centara 2 weeks before that we will reach airport male before 1pm. Only on that day we then get to know that we are scheduled on a 430pm seaplane flight. Basically 1 full day was gone when we reach centara. 2. reception staff who received us did not tell us that we have to do booking 1 day in advance for lunch and dinner at the italian or thai restaurant. She told us about reservation and so we thought its just a simple reservation a couple of hours before will do. Until last day of the stay the bar captain told us then we knew about these. 3. All-inclusive package as it seem. We did not get to eat in the thai or italian restaurant. All other activities are fully booked to days ahead. We could only snorkel arround our villa as no booking required for that. 4. Very poor services, since from morning we called reception to replenish our room minibar. Called 5times, all we get is 'we will come over in 5-10mins time'.. But they never appear. We got pissed off, we went over to reception and happens to see the front office manager, told him our story. Then, the staffs starts moving. 5. We did notice on the first day that the airconditioning system not working, room was not cold. Informed the reception staff on the first night, get entertained again, nobody came to attend to the matter. Till last night of the stay, aircon totally malfunctioned. Its warm!! Called the reception then they willing to get their maintenance guy over. Its a great disappointment! My honeymoon mood was spoilt by all these so called services.
Nath S. Families with older children Thailand, December 6, 2013
Family Fun, Snorkelling, Relaxing Spa

Wide variety of activities for all family members, Great location for snorkelling,
8.7
- friendly staff with attentive service, convenient stay, luggages are delivered to our door - wide variety of activities for all family members, such spa, snorkelling trip, sunset cruise - shark whale trip is a must, though it's a bit crowded as over 50 people (both from our resort and others) swimming to see only one shark whale, not recommend for people who cannot swim or not quite good at swimming - great location for snorkelling around the resort island, very clean beach and clear water - room are large and clean, high speed internet in room and restaurant area - food is so so/acceptable, in my opinion, Italian restaurant is the best in the resort, however, we ordered seafood set (exclusive),it's quite disappointed as the crab might not fresh as expected, but lobster, oyster, and prawn are fine
Ittima T. Families with older children Thailand, November 5, 2013
Paradise Island

location, sea, sand, sun, everything
10
this is my secound time in Maldives and far best memories I have ever had!!
Young K. Couples South Korea, October 17, 2013
fancy

food, view, sea
10
it was very nice of view, fish & activity
Qiang G. Families with young children China, October 5, 2013
Good hotel

Good place for holidays, service is good and all activity are free of charges
9
Charanpong P. Couples Thailand, September 25, 2013
Amazing Island

Good View, Snorkelling, Thai food
7.7
Helpful and very friendly staffs especially Thai staff-named Doi. Various kind of food and drinking, you can order all of them without more charge. But the room is quite far away from reception and restaurant and no service of golf car to pick up you to/from the room to other places. The one danger is the golf car run very fast without slow down when pass guests, only done is you have to stop yourself and stand beside the walkway to let golf car go away. A lot of excursion while you stay but it is the not so interesting and may duplication. You should select only 1 activity and just snorkel near your room if you stay at Luxury or Deluxe, it is very amazing snorkeling you have not ever experience before.
Veeraboon R. Couples Thailand, September 18, 2013
romantic & beautiful island

quiet surroundings,friendly staffs and romantic place
5.7
although first night,there was a ploblem of air conditioner but we were satified with overall services. I think they should change the room for us since we had been informed on the problem instead of trying many times to fix the air conditioner.
Qiu P. Families with young children China, September 6, 2013
Feel good, but the emloyee is not very helpful.

Water villa, activities in sea with boat
8.3
Employee always say rules. And is difficult to communicate with and get the real help from them. Must check out while 12 o'clock and never arrange the seaplane according guest's requirement.
Arne B. Couples Netherlands, September 6, 2013
Luxury, romantic, relaxing

The location, the accommodation, the restaurants
8.7
We had an amazing stay at this hotel. It is rwally relaxing and the all inclusive formula is amazing. Especially the 30 minutes of spa time every day.

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