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Centara Grand Mirage Beach Resort

277 Moo 5, Naklua, Banglamung, Wongamat Beach, Pattaya, Thailand 20150 (Show on map)

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Area: Wongamat Beach Number of Rooms: 555

Recent customer reviews

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Excellent

8.3

based on
5241 reviews

1737 reviews in English

Value for Money
7.9
Location
8.5
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
8.0
All reviews (5241)
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Suvit T. Couples Thailand, June 22, 2015
Fun and also relaxing

Location is perfect. Good view and also the pool is amazing
8.7
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Asanee I. Families with young children United States of America, June 21, 2015
Great fun but stay away from Italian Restaurant!!

Facility for children, views, rooms
9
It was fun. We were there with our 3.5 year old, and our friends were with their 16 months old and 12 year old. There were lots for them to do. We had a great time. Except!! Aqua restaurant. Was relatively expensive (expected) but did not expect raw/uncooked pasta, and we understand the chef may have been upset but we were basically blamed for not telling them we wanted pasta specially cooked (soft)...when in fact we just wanted our pasta simply cooked. We know the difference between al dente and raw (the little white center when you break the pasta and the crunchy bite..we make pasta at home all the time...we KNOW.) And even if it were "al dente" as they claimed, we told them they were for children (16 months and 3.5 years old) so being tough for us adults to chew would have done a number on the children. We were then told we had to wait 20 minutes for them to be remade cuz al dente pasta takes 20 minutes to do..no, we got put at the bottom of the queue so one of the child went up to our room to have something else to eat. Short ribs were "guaranteed to melt in your mouth" but still taking some effort to cut and chew...we also know what "melt in your mouth means", my wife almost flipped the plate over cutting a rib portion off..so no, not melting in our mouths. Then to top it all off, our friend had stomach flu next morning throwing up and diarrhea, and since we didn't go out anywhere after the meal... 1+1 is 2. We recommend the resort for family and children but stay away from the Italian restaurant!!
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Pinnapa N. Families with young children Thailand, June 21, 2015
Location &service

Facilities, Service, clean,
9.7
Very good
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Tongjai T. Families with young children Thailand, June 20, 2015
Excellent except some issues with room

Excellent facilitiesvery nice staff (I heard about the long check in and out times etc.) we didn't experience any of that, great
8.7
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Lau Y. Couples Hong Kong, June 19, 2015
Good Location, Defintely will Come Back

Excellent Staff with Good Service, Good Swimming Pool
9
Staff with fluent engish for easy communication, Private Beach, Each Room with a Ocean Facing, Water Park with lazy river, breakfast with lot of variety, eventhought a handmake milk tea or coffee.
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Elisa C. Couples Hong Kong, June 19, 2015
3 nights in Pattaya

Gym, Seaview balcony and Breakfast
5.3
Overall hotel services are bad: Did not provide free shuttle bus to shopping mall, charge Bt50/pax/way The staff were not well trained and worked very slowly Did not provide enough info to guests during check-in e.g. hotel wi-fi info, shuttle bus schedule
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Joseph S. Families with young children United States of America, June 17, 2015
4 night stay

The pool, the breakfast, the rooms
7.7
I found the stay comfortable, but was frustrated daily by the lines at the elevators. It seems a hotel of that size would have more than 3. Also our family deluxe room had water fixture issues in that the shower would not switch heads and the toilet spray would not shut off. We also lost power to half the room on an apparent blown fuse the first night. Awesome pool and breakfast though!
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Saubhagya M. Families with young children Singapore, June 17, 2015
Far from city center

Water park, beach and the staff
7
Good generally
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Wanassanan T. Families with young children Thailand, June 17, 2015
good place for family

breakfast, kids club, swimming pool
9.3
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Phromphiriya P. Families with older children Thailand, June 14, 2015
it was good

the place area clean and park very fun
6.3
the place is good and location also great but the reception seem to be very slow and too waste the time waiting to check in.
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