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Centara Grand Mirage Beach Resort

277 Moo 5, Naklua, Banglamung, Wongamat Beach, Pattaya, Thailand 20150

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Excellent

8.3

based on 5506 reviews

1827 reviews in English

Value for Money
7.9
Location
8.5
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
8.0
All reviews (5506)
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Marwintawie V. Families with young children Thailand, April 30, 2016
Good
6.7
Very good
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Joao S. Couples Macau, April 30, 2016
Nice resort hotel, but with dirty balcony
4.3
Stayed at the end of April. Overall is fine. The most worse thing is a dirty balcony for the room with Jacuzzi. There are lots of cigarette butt at the balcony drainage after I checked-in. Not sure if Housekeeping checked their rooms before sell to guest. I'm not sure is it because of the green hotel, there is no toothbrush and shaver placed inside the bathroom. Strongly recommend to enjoy dinner in Flames, specially their Monday night buffet for steaks and seafood. Their staffs are very kind and attentive and foods are nice.
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Rensheng L. Business travelers China, April 27, 2016
Nice place
5.7
The best reaort i have been
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Chalika B. Families with young children Thailand, April 27, 2016
Good
5.7
Enjoy pools
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Patteera V. Groups Thailand, April 25, 2016
Poor check in, Poor breakfast
3.7
Check in process is extremely slow. We got the room around 4 pm. The breakfast was crowded. People have to line up almost 10 minutes just to enter into the cafe. The buffet line is running out of food. We walked to the buffet line 4 times but can't even get the bowl of congee. Food quality is not even the 5 stars grade, no variety of food. The elevator was out of service. We took about half an hour just to go up and pick up something and came down to the beach. Parking was full and you have to park at another location and use hotel shuttle which is totally inconvenience. Refrigerator has a durian smell which make me sick. The hotel should have a caution sign not to bring durian in the guest room. Overall, I think it is not worth the price. The hotel just boost the sell by selling the group tour, selling too many vouchers without the good capacity management. All staffs are trying their best to ensure customer service but hotel management was poor. This totally waste of money and disappointed.
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Cherrie K. Families with young children Thailand, April 21, 2016
Good for kids
6
Valued for money. Love the pool area and activities. Staff are nice and kidsfriendly. Breakfast offered many choices but tasted just not stand out. Should have more seats available for high season.
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Aisha Y. Couples United Kingdom, April 20, 2016
Great pit stop
6.7
We stayed one night returning home do it was great to explore the huge hotel grounds. So much to see and do and someone was always there to help and point you in the right direction.
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Achareepan K. Families with young children Thailand, April 19, 2016
Great
6.7
Loved it. Gonna go back again
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Achareepan K. Families with young children Thailand, April 18, 2016
Value for money
6.7
We loved it. Definitely going back
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Nathakorn O. Families with young children Thailand, April 18, 2016
great pool side
5.3
Great place for familly
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