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Centara Grand West Sands Resort & Villas

65 Moo 4 Maikhao Soi 4, T.Maikhao, Athalang, Mai Khao, Phuket, Thailand 83110 (Show on map)

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"water park, buggy services, dinner buffet free of charge..."

  • Man, Hong Kong
  • July 24, 2015
  • Area: Mai Khao
  • Rooms : 275
  • Free Wi-Fi

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Room Types
Max
Rates
Luxury Suite with Breakfast - 2 Bedrooms
Luxury Suite - 2 Bedrooms
Luxury Suite 2 Bedrooms-Last Minute
Luxury Suite with Breakfast 2 Bedrooms-Last Minute
Luxury Suite with Breakfast 2 BR-Thai Resident Only
Luxury Suite 2 Bedrooms
Deluxe Family
Deluxe Family room only - Last Minute
Deluxe Family with breakfast - Last Minute
Deluxe Family room only
Deluxe Family with breakfast
Deluxe
Deluxe With Breakfast
Deluxe- Last Minute
Deluxe With Breakfast - Last Minute
Deluxe
Deluxe Suite With Breakfast 1 Bedroom Thai Resid. Only
Deluxe Suite-1 Bedroom -Thai Resident only
Deluxe Suite 1 Bedroom
Deluxe Suite-1 Bedroom - Last Minute
Deluxe Suite With Breakfast -1 Bedroom - Last Minute
Deluxe Suite With Breakfast -1 Bedroom
Deluxe Suite-1 Bedroom
Deluxe Family Residence room only
Deluxe Family Residence with breakfast
Deluxe Family Residence room only - Last Minute
Deluxe Family Residence with breakfast - Last Minute
Deluxe Family Residence w/breakfast Thai Resident only
Deluxe Family Residence
Luxury Suite 1 Bedroom
Luxury Suite With Breakfast Thai Resident only
Luxury Suite - Last Minute
Luxury Suite With Breakfast-Last Minute
Luxury Suite With Breakfast
Luxury Suite
Deluxe Family Suite with Breakfast - 2 Bedrooms
Deluxe Family Suite - 2 Bedrooms
Deluxe Family Suite 2 Bedrooms-Last Minute
Deluxe Family Suite Breakfast 2 Bedrooms-Last Minute
Deluxe Family Suite 2 Bedrooms
Penthouse Pool Suite 3 Bedrooms room only
Penthouse Pool Suite 3 Bedrooms room only -Last Minute
Penthouse Pool Suite 3 Bedrooms
Penthouse Pool Suite w/Breakfast 3 Bedrooms -Last Minut
Penthouse Pool Suite with Breakfast - 3 Bedrooms
Deluxe Pool Villa with Breakfast - 2 Bedrooms
Deluxe Pool Villa w/Breakfast 2 Bedrooms-Last Minute
Deluxe Pool Villa 2 Bedrooms room only
Deluxe Pool Villa 2 Bedrooms room only -Last Minute
Deluxe Pool Villa 2 Bedrooms
Luxury Pool Villa 3 Bedrooms
Penthouse Pool Suite 4 Bedrooms room only
Penthouse Pool Suite 4 Bedroom room only -Last Minute
Deluxe Pool Villa 3 Bedrooms
Deluxe Pool Villa 3 Bedrooms room only
Deluxe Pool Villa 3 Bedrooms room only -Last Minute
Penthouse Pool Suite 4 Bedrooms
Luxury Pool Villa 3 Bedroom room only
Luxury Pool Villa 3Bedrooms room only -Last Minute
Luxury Pool Villa w/Breakfast 3 Bedrooms-Last Minute
Deluxe Pool Villa w/Breakfast 3 Bedrooms-Last Minute
Penthouse Pool Suite w/Breakfast 4 Bedrooms-Last Minute
Deluxe Pool Villa with Breakfast - 3 Bedrooms
Luxury Pool Villa with Breakfast - 3 Bedrooms
Penthouse Pool Suite w/Breakfast 4 Bedrooms
Luxury Pool Villa with Breakfast - 2 Bedrooms
Luxury Pool Villa w/Breakfast-2 Bedrooms-Last Minute
Luxury Pool Villa 2 Bedrooms room only
Luxury Pool Villa 2 Bedrooms room only -Last Minute
Luxury Pool Villa 2 Bedrooms

 

When would you like to stay at this hotel?

Features of Centara Grand West Sands Resort & Villas
Facilities

24-hour front desk

24-hour room service

24-hour security

airport transfer

ATM/cash machine on site

babysitting

bar

BBQ facilities

bicycle rental

business center

car hire

car park

coffee shop

concierge

convenience store

currency exchange

daily housekeeping

elevator

executive floor

family room

fax machine

gift/souvenir shop

laundry service

lockers

luggage storage

meeting facilities

newspapers

photocopying

poolside bar

postal service

printer

restaurant

room service

safety deposit boxes

shops

tours

Sports and Recreation

diving

fitness center

games room

garden

indoor pool

kids club

massage

outdoor pool

pool (kids)

spa

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

Chinese (Mandarin)

English

French

Russian

  

Book now!

Sale ends soon!

Well-placed in the family fun, beaches, romance area of Phuket city, Centara Grand West Sands Resort & Villas provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Centara Grand West Sands Resort & Villas offers impeccable service and all the essential amenities to invigorate travelers. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, fax machine.

Experience high quality room facilities during your stay here. Some rooms include internet access – wireless (complimentary), whirlpool bathtub, air conditioning, wake-up service, desk, provided to help guests recharge after a long day. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as fitness center, outdoor pool, indoor pool, diving, spa. Centara Grand West Sands Resort & Villas is your one-stop destination for quality hotel accommodations in Phuket.
Well-placed in the family fun, beaches, romance area of Phuket city, Centara Grand West Sands Resort ... see more
Splash Jungle is available at no additional charge for the entrance fee.



Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance to Airport
15Km

Non-Smoking Rooms / Floors
Yes

Number of Bars
5

Number of Restaurants
5

Number of Rooms
275

Room Voltage
220

Time to Airport (Minutes)
15


Recent customer comments

Filter by Traveler Type

 

Very Good

7.6

from 1997 reviews

Value for Money
7.7
Location
6.8
Staff Performance
8.1
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (1997)
Sort by:
Melanie D. Families with young children New Zealand, July 26, 2015
Fabulous family fun

food, room comfort and water park
10
The room configuration was fantastic for the four of us with separate sleeping areas. We would happily have stayed here longer as the kids loved splash jungle with its many rides. The food was fantastic also.
Report this review
Man F. Families with young children Hong Kong, July 24, 2015
a poor first impression

water park, buggy services, dinner buffet free of charge for kids
3.7
We stayed 4days 3nights in the resort. The room was booked online with agoda . We forgot to select the number of occupants from the menu at the very first beginning. After the payment was made, we noticed the problem. So we called Agoda and stated clearly that we are a family of four with kids aged 7&12. The Agoda spokesman confirmed with us the booking was okay for a family like us. Agoda then gave us an email saying that the room was for four adults and two kids. When we arrived and checking in , the staff presented the first confirmation document to us and said that our room is for two occupants only. The guy further stressed that this was the only document they received from the agents , that is Agoda in our case. They would not know what deals the agents had made with us. After we prvoided the Agoda email which stayed clearly the room was booked for two adults and two kids. The staff responded by repeatedly saying it is the hotel's policy that occupants aged 12 are classified as adult! From this point onwards, the hotel gave us the feeling they were just asking for more money from their clients. We requested a supervisor to further explain the so called hotel policy. But the guy kept us waiting for another 10 mins and said the supervisor was busy. The staff then suggested he could let us stayed in the room we booked, but the space might not big enough. What's more, he also said that the hotel would only issue the Water Park tickets and breakfast vouchers for three of us. But if we upgraded the room by paying 3000 bahts, all of us could have the tickets and vouchers. As it already took us 30mins for the negotiations . We finally paid the money...... The hotel is only 15 mins from Phuket airport. Indeed, it is located in a rural area with no interesting spots around. The Water Park is good. The room is not as deluxe as our house. That's it!
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Marc M. Families with young children United Kingdom, July 20, 2015
Great facilities let down by food and maintenance

Splash jungle , generous size rooms, staff
5.3
Have stayed several times in different rooms , the last a private villa , nothing works well , lovely size and great looking but then , broken coffee machine , blinds , sink, every door had broken handles (several doors) , it has the potential to be really good but attention to detail is missing . I would rate 3.5 stars , great for a visit to splashy jungle but the faults would upset be if I stated more tan 1 night
Report this review
Maxim S. Families with young children Russia, July 19, 2015
) We visited this place only for WaterPark )

Bad Internet, good place for kind, far from anywhere
6.3
not too bad.
Report this review
Vincent F. Families with young children Hong Kong, July 18, 2015
Poor Service

The big waterpark, nice pool villa, good gym
6.3
I came to this hotel in the past 4-5 years. Getting worse now. Long queue for waiting for breakfast, insufficient tables & foods. We stayed in a 3-bedroom pool villa. Poor maintience, water leakage, poor make up room service. No drinking water. Won't come anymore.
Report this review
Grace C. Couples Singapore, July 18, 2015
Unforgettable trip in Phuket

Near Airport, beautiful Beach, cosy room
7.7
Cosy room with various facilities, service staff were all excellent, especially June from Reception Desk as well as Chai who assist us during checked in. They are friendly and humble. Definitely will return again near future. Thank you to the Management for the Birthday Surprise, appreciate it very much, the cake taste good :)
Report this review
Warwick A. Families with young children Australia, July 18, 2015
A pleasant stay

Customer service, spacious room, water park
9.3
Report this review
Trang H. Families with young children Vietnam, July 15, 2015
Over-price, not value for money

spacious room, nice water park, good golfcart service around hotel
5.3
We came as the first time to Phuket and to Centara hotel with 2 kids. We spent almost double the cost normally for 3 nights vs other 5-start hotel however the quality and service is below our expectation. The family deluxe room is in fact 2-connected rooms, overall still acceptable and spacious. However, the lobby, hall way to the building on the ground floor is very dirty - looks like no-one ever clean it even we stayed for 3 days continously. There are 2 swiimming pools and we tried the big one opposite the ocean. It is however not clean either. seems not well maintained, Breakfast was terrrible as family with children are assigned to 1 restaurant which does not have enough table and space esp during rainy mornings. Hotel should have well prepared in advance. A lot of family with kids have to queue for long to get a table and then it turns out to run out of food. this is very disappointing.
Report this review
Suksiri P. Families with young children Thailand, July 13, 2015
Good for family holiday.

Water park, Beach and Breakfast.
9.7
Report this review
Christine K. Families with young children United States of America, July 7, 2015
Terrific for families

the water park for the kids was a big hit and we left when they closed for the day. The staff was friendly and very helpful. The "systems" were beautifully managed for a big property, and easy.
8.7
We had a very short stay, but found everything scrupulously clean (if not plush) and the staff delightful. The area is not conducive to exploring so that gusts probably stay at the resort, which unfortunately insulates you from the real Thailand.. One needs to leave the compound to find authentic food and much lower prices. It is a western experience. However, we were very comfortable.
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< Previous page 1 - 10 of 1997 reviews Next page >

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Customers like this resort for:
Area recommended for:
  • beaches
  • family fun
  • romance
Distance to airport:
  • Phuket International Airport (1.1 Km)
Customer comments:
  • "Close to the airport" , "Nice private beach" , "Peaceful"
Top attractions in the area:
  • Mai Khao Beach (2.7 Km)
  • Nai Yang Beach (2.9 Km)
  • Blue Canyon (3.1 Km)
  • Naithon Beach (6.8 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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