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More about this hotel:
    Area recommended for:
  • beaches
  • family fun
  • romance
    Distance to airport:
  • Phuket International Airport (1.1 Km / 14 min walk)
    Customer comments:
  • "Close to the airport", "Nice private beach", "Peaceful"
    Top nearby attractions:
  • Mai Khao Beach (2.7 Km)
  • Nai Yang Beach (2.9 Km)
  • Blue Canyon Country Club (3.1 Km)
  • Naithon Beach (6.8 Km)

Note: Distances are measured as a straight line.

Centara Grand West Sands Resort & Villas

65 Moo. 4 Maikhao Soi 4, Tambol Maikhao, Amphur Thalang, Mai Khao, Phuket, Thailand 83110

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February 9, 2016 - February 11, 2016 | 2 nights
Room Types Max
Price per night

Features of Centara Grand West Sands Resort & Villas

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • BBQ facilities
  • bicycle rental
  • business center
  • car hire
  • coffee shop
  • concierge
  • convenience store
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • family room
  • fax machine
  • gift/souvenir shop
  • laundry service
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • photocopying
  • poolside bar
  • postal service
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area
  • taxi service
  • tours
  • wheelchair accessible

Sports and Recreation

  • diving
  • fitness center
  • games room
  • garden
  • indoor pool
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • spa
  • water park


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Greek
  • Russian
  • Thai

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Resort Description
Designed for both business and leisure travel, Centara Grand West Sands Resort & Villas is ideally s...see more Designed for both business and leisure travel, Centara Grand West Sands Resort & Villas is ideally situated in Mai Khao; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Splash Jungle Water Park, Phuket International Airport, Soi Dog foundation.

Centara Grand West Sands Resort & Villas also offers many facilities to enrich your stay in Phuket. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, fax machine.

Centara Grand West Sands Resort & Villas is home to 558 bedrooms. All are tastefully furnished and many even provide such comforts as internet access – wireless (complimentary), whirlpool bathtub, air conditioning, wake-up service, desk. The hotel offers an excellent variety of recreational facilities, including water park, fitness center, outdoor pool, indoor pool, diving. Whatever your purpose of visit, Centara Grand West Sands Resort & Villas is an excellent choice for your stay in Phuket.
Resort Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (2289)

Business travelers (40)

Couples (323)

Solo travelers (51)

Families with young children (1333)

Families with older children (422)

Groups (120)

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Value for Money
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Hotel Condition/Cleanliness
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All reviews (2289)
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Atthapon K. Families with young children
Thailand, February 08, 2016
Rooms, Food, Splash Jungle

Food, Splash Jungle, Service
We had a really great time at Centara Grand West. We book for the room with breakfast included & half board (Free Dinner). Considering the location of the Resort it was the best decision for us. We are vegetarian so it would have been difficult to find food around that area during night time. The staff at the restaurant were really accommodating to our needs. Since there weren't vegetarian options among the buffet at breakfast & dinner, we were able to order vegetarian food for ourselves. Dinner at the Breeze Restaurant was especially delicious. Our room, deluxe suite one bedroom with breakfast & free dinner, was spacious. The room was nice but nothing special that would have exceeded my expectations. The bathroom was alright, could've done with a overhead shower (rain shower)in a separate area than taking bath in the bath tub. The best part about the resort is obviously the Splash Jungle Water Park. All the slides were a lot of fun. They had everything for kids as well as adults. The Waves generating pool was really cool...the water itself was also really cool. The only bad thing we could say about this is that they close too early. They open at 10am and close at 6pm. The resort had other great facilities such as gym, kids club, and lots of activities with the Carpediem Group, but we weren't able to utilize this as much with our short stay. We also wish the gym would be open until later than 10pm. All in all, a great stay, thanks to all the staff for their help. We'd definitely come back to this resort in the future!
smadar R. Families with young children
Israel, February 09, 2016
nice for young kids

the water park
room was very comfortable but poorly maintained. we had water coming down from the shower ceiling, after calling the guest canter 6 times-each time with a promise that a maintenance worker will be there immediately it was not repaired- as a result during the night the power went down so we woke up in the morning with no air and sweating like pigs. the receptions staff was very kind and we were fairly compensated .food was OK but pricey. to put all that aside the kids enjoyed the water park and lovely swimming pool. mice stay for 2 or 3 night with young kids
Lu L. Families with young children
China, February 03, 2016

Huong N. Families with young children
Australia, January 28, 2016
Family with 2 young children

Water park, beach
We stayed at this resort for 11 nights using Agoda voucher. The first reason we chose it because it was rated 5 star. However, the resort is no where to 5 star standard. Nothing like what we saw from their website apart from the waterpark. The room we checked it was very smelly & they had to change room for us. Rubbish is almost everywhere, flies on food. Staffs not well trained at all, management need to work on this ! On the 5th day, late night there was fire alarm & turned out it was from someone smoking. But the responses & following ups from staffs & management were slow Overall, not up to standard at all in every way, especially in the hotel industry.
Fabricio F. Families with young children
Brazil, January 19, 2016
The Hotel became a Russian Camp

the water park for the kids
The Staff in the reception desk was ok but, the staff in the pool and in the restaurant(Breakfast) was terrible, very confused and the restaurant was extremely dirty, full of flies, not to mention that you have to speak russian there, because english is poor. The room was in bad conditions with the bathroom shower flooding and the toilet bow clogged, it took them 12:00hrs to fix. The electric car that used to take us to the pool and the restaurant was only passing every 30 mins and always full. The quests, most of them russians were very inconvenient,; like every night(always after midnight), there was somebody fighting in the hotel corredor(sometimes couples, sometimes kids or even parents) and there was no hotel security. Any discount in the hotel price is not worth the hassle.
prabhu S. Families with young children
Nepal, January 09, 2016
Under staff in a huge resort ...

Water Park, Beach and After dinner kids program
We have to wait for everything such as check in, check out, dinner, .. Breakfast was ok .. Very under staff and unplanned in restaurant ...guests becoming angry for not providing prompt service is very normal..but best part is Water Park and beach which is inside the resort makes the guest very happy...good to go once but expect some delays in service...
Hoi C. Families with older children
Hong Kong, January 06, 2016
Nice Staff... Worn out facilities

Nice Front Desk Staff
Very informative front desk staff in Phuket standard. The resort is very big and location is a bit off the main area. So practically you are stuck in the resort if you don't have any car or bike rental. Nearest 7-11 was a 10 min walk away. The main pool was nice but need more sun loungers. It is connected to the beach which is mostly quiet and occupied by hotel guests due to the location. Overall I would stay there again if I have young children and rented a car. But really the room facilities are quite worn out and needs some maintainence done
Pitchakorn M. Families with young children
Thailand, January 16, 2016
Bad bad bad
Very bad staff, rude! Esp the one at buffet restaurant.
Chong W. Families with young children
Hong Kong, January 04, 2016
Enjoyable Stay

hotel facilities, staff performance, good value for money
Pattamaporn T. Groups
Thailand, January 04, 2016
Building 9# room condition are poor

Various outdoor activities, Good water park and Safety staffs on the beach and water park
We booked 4 rooms for our group, and hotel provide poor welcome service. We were put in building 9# which the room condition are poor, dirty and smelly. Honestly the rooms in building 9# are lower than 3 stars hotel. We made complaint after late check in at almost midnight and got chance to change rooms from building 9 to other building at 1.30 am. We are really disappoint on the hotel check in process, but thank you hotel's staff to move our group to better room condition. My recommendation is to renovate all the room in building 9# those not even up to 3 star hotel standard. Everything other bad experience in building 9# was ok and the hotel provides many activities to serve big family. Thank you

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