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Centara Grand West Sands Resort & Villas

65 Moo 4 Maikhao Soi 4, T.Maikhao, Athalang, Mai Khao, Phuket, Thailand 83110 (Show on map)

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Centara Grand West Sands Resort & Villas Phuket - Waterslides Centara Grand West Sands Resort & Villas Phuket - Waterslides Centara Grand West Sands Resort & Villas Phuket - Waterslides Centara Grand West Sands Resort & Villas Phuket - Waterslides Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Restaurant Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Exterior Centara Grand West Sands Resort & Villas Phuket - Beach Centara Grand West Sands Resort & Villas Phuket - Beach Centara Grand West Sands Resort & Villas Phuket - Beach
Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Restaurant Centara Grand West Sands Resort & Villas Phuket - Children water play area Centara Grand West Sands Resort & Villas Phuket - Children water play area Centara Grand West Sands Resort & Villas Phuket - Children water play area Centara Grand West Sands Resort & Villas Phuket - Children water play area Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Activity
Area: Mai Khao Number of Rooms: 275
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
1403 reviews

Value for Money
7.7
Location
6.7
Staff Performance
8.1
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (1403)
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Seagull H. Families with young children Taiwan, March 27, 2014
excellent

water facility, beach
8.7
mostly are excellent, except.. slow WiFi. Thai restaurant in the hotel no picture menu.
Wipada O. Families with young children Thailand, March 27, 2014
Happy family day

Centara Grand West Sands Resort & Villas
8
Chung M. Families with young children Hong Kong, March 25, 2014
a good stay here

beach, atomsphere
8
Mary K. Families with older children United States of America, March 22, 2014
Good value

Quiet beach, water park for kids
7.7
Only stayed for one night, but was a comfortable hotel
Stewart M. Families with young children United Kingdom, March 22, 2014
"This is not Thailand" (my 4 y.o.)

I honestly cannot name 3
4
My 4 year old's comment on arriving, "This is not Thailand", and in a way she was correct. The hotel is right next to the airport. When I say right next, I mean a few hundred yards from the runway. The planes are plentiful, and whilst by the end of the week you get used to them, they are still very noisy. The hotel is also in a remote location, therefore local food options are limited, and there are no shopping options without taking a transfer. The room we had was bright, spacious, and with a balcony. However, there is a lack of anything that reminds you of Thailand. There are no pictures, ornaments or even plants. The rooms are built in blocks, and it is very noisy. Each time someone closes a door, the noise echos along the corridors. It feels like a dormitory. The breakfast had a good selection. But, we are invaded by flies each day, so you spent half your time shooing them away. My children refused to eat in the restaurant as a result. To cap it off, on my last day my bacon had a fried beetle the size of a thumbnail (pictures available on request). The service is not great. What you expect in Thailand is a warm welcome and great service, but this was missing from all of the staff; one or two exceptions. The resort is large, so they offer a buggy service to get around. This is great fun for the children, but sometimes the wait for the buggy can be quite long. We had several instances throughout our week where we had to wait 30 minutes plus for a buggy, and it's too far to walk with too sleepy children and all the usual paraphernalia for the beach. The swimming pool is large, however, on 2 occasions I had to remove fist size balls of pooh from the pool. When pointed out to the staff, they didn't really know what to do. This put us off using the pool. Credit to the entertainment team. They were lively, and very good with the children!
Prapawan P. Families with older children Thailand, March 21, 2014
Very nice hotel and ocean park for family.

Ocean park
9
Alexius P. Families with young children Singapore, March 20, 2014
kids fun hotel

water theme park, hotel's own beach and discounted room prices
7
overall, the hotel was OK but the best things were the water theme park and the beach (which is part of the hotel, something not found on patong, karon or kata beaches). the hotel is pretty huge, so you have to wait for a buggy / tram to bring you around (you can call reception for a pick up, but it could arrive from 5 to 20 mins later). the beach is clean. the hotel is self-contained, but there are a small row of shops just outside the hotel. civilisation is easily 20minutes away by car... my advise for this hotel is the following: 1. book it only if there is a discount on the room (the published price makes the cost not worth it) 2. book here ONLY if you want to take advantage of the water theme park (otherwise, there are other better hotels along Mai Khao beach e.g. holiday inn, marriott etc.) 3. the water theme park will only appeal to kids of age 5-15.
Graham T. Families with young children Australia, March 11, 2014
Great Family hotel...especially for younger kids

Secure and safe for the kids,The splash park and beach...
7
Really enjoyed our stay...The splash park was excellent and provided many hours of enjoyment for the kids as well as us adults...The park was very well supervised with lifeguards all around the park which provided peach of mind... The beach was great and private with only hotel guests..The beach was also supervised by lifeguards. The rooms were good and very comfortable...We had a deluxe 2 bedroom family suite with daily buffet breakfast included... Food was good quality and a fair price for meals, being that it was a resort...There were also a few local run eateries just outside the main entrance a 2 minute walk,if you wanted a change and a cheaper option.... Shopping,there was only a few small gift and market type shops just outside the main gate also about a 5-6 minute walk...You will need to plan a daytrip into patong if you want the option of alot of markets etc...(round trip from hotel to patong and back will be 1500-2000 thai baht which is 70 Aud...Expensive but ypu need to realise the hotel is along way from most things...usually an hours drive... Alot of other reviews will complain about the aircraft noise...Really we did not find it an issue...All the rooms are double glassed and you hardly notice any of the noise. When outside yeah you can here it but its usually only between mid morning and early afternoon really will not effect the holiday...if anything we enjioyed going out and watching the planes take off and land and,they come right across the beach about 300m down from the hotel where you can sit as they are only about 100m from the ground..i got some cool photo's... This hotel is great for families 10/10...If you want a relaxing holiday with the little ones this is the place to go...
Sidsel J. Families with young children Denmark, March 9, 2014
Airport hotel with a waterpark

Easy transfre to and from the airport, and the waterpark is a good place to hang before taking an evening plane out of Phuket
6
It´s very close to the airport so you can see and hear planes taking off and landing all day long. We did´nt mind as we where there for only one night. We stayed in a Family delux room, and was not impressed. The bahtroom floor was tilted the wrong way, so the floor was floded after taking a shower and the shelves was Falling off the wall. The waterpark "SplashJungle" was okay, five slides, a wavepool and a area for the smaller kids to play.
Jerry B. Families with young children Canada, March 2, 2014
Fun.

Beach, pool and waterpark
8
Good. Ended up staying g an extra night! Loved sitting on the beach watching the planes land over head!

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Customer Reviews - Centara Grand West Sands Resort & Villas, Phuket

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