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Centara Grand West Sands Resort & Villas

65 Moo 4 Maikhao Soi 4, T.Maikhao, Athalang, Mai Khao, Phuket, Thailand 83110 (Show on map)

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Centara Grand West Sands Resort & Villas Phuket - Waterslides Centara Grand West Sands Resort & Villas Phuket - Waterslides Centara Grand West Sands Resort & Villas Phuket - Waterslides Centara Grand West Sands Resort & Villas Phuket - Waterslides Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Restaurant Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Exterior Centara Grand West Sands Resort & Villas Phuket - Beach Centara Grand West Sands Resort & Villas Phuket - Beach Centara Grand West Sands Resort & Villas Phuket - Beach
Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Restaurant Centara Grand West Sands Resort & Villas Phuket - Children water play area Centara Grand West Sands Resort & Villas Phuket - Children water play area Centara Grand West Sands Resort & Villas Phuket - Children water play area Centara Grand West Sands Resort & Villas Phuket - Children water play area Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Activity
Area: Mai Khao Number of Rooms: 275
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
1574 reviews

Value for Money
7.7
Location
6.7
Staff Performance
8.1
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (1574)
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Telly N. Families with young children China, August 20, 2014
Good to try

Near airport, free waterpark is excellent and comfortable room
8
The hotel is comfortable and good for family. You can simply stay in the hotel and enjoy. The kids club is a bit small, but the waterpark and swimming pool is excellent. The spa also with good price and great service. Highly recommended. (but a little bit noise as near airport, but it is acceptable) Minor point to improve : The timing of tidy up room could be improve. Each day we go out to breakfast and waterpark but the room still not yet clean up. We had to contact staff to arrange the clean up.
Tay K. Families with young children Singapore, August 18, 2014
Wealthy experience.

Room. Staff performance. Environment
6.7
Very relaxing and comfortable. But food is limited and expensive. The resort is too remote. But if you prefer to experience the escape from city life holiday, this is the choice.
Chan C. Families with young children Hong Kong, August 14, 2014
bad food in the restaurant !!

good water park, good for whole family with children
5.7
The food in the main restaurant very bad and also the waitress not very friendly , house keeping not really precise cleaning as found many hairs in the bathroom!!
Pui G. Families with older children Hong Kong, August 14, 2014
Excellence staff

Staff, food & water park
8.3
I booked a family residential room and upgraded to a 2 bedrooms suite. The first suite hadn't been cleaned cause the hotel was fully booked on the day before and he led us to another room very quickly. My mom is a vegetarian and I requested the Sunset Breeze restaurant to cook two Thai food receipts without pork and oyster sauce. We didn't expect much the taste will be as good as with pork & the sauce, but we're wrong. It's so tasty that my mom preferred to have lunch there on the next day. There's always room for improvement, first is the line-up management for playing the water slides in the water park. May be a rope can be used as a separator for the 'big bowl' & 'U-shape' water slide. Many people jammed on the stair and some returned cause too crowded. Additionally, an announcement should be in Putonghua and English to remind Chinese and European guests to line-up. Thank you very much for all staff in Centara Grand West and I look forward to visit again in next summer.
Chiu M. Families with young children Hong Kong, August 14, 2014
Bad feeling - Centara Grand West Sands Resort

Water park, staff services and quiet place.
4.3
It should not be 5 Stars. If only prefer water park, it is fine. There are so many flies in the lorry and restuarants, I think they can do somethings with that. We had breakfast buffet, the food were not good enough. I will prefer eat outside the resort. We had Deluxe Family Suite with Breakfast - 2 Bedrooms, but the bath rooms were all wet after having shower or bath. There are massage baths, but I think they are not often using, they are so dirty when using them.
Ngai M. Families with young children Hong Kong, August 14, 2014
Family holiday

water park, water park, water park
6
This hotel is great because of their water park. We enjoyed the stay very much by visiting the park everyday during our stay. We hired a car for easy access to other areas for sight seeing, which is very convenience if you were driving on your own.
Chornon P. Families with young children Thailand, August 12, 2014
A great get away but a bit too far

The resort has one of the best room, more like a fully equipped apartment. The staff was really friendly too. And plane spotting was almost addictive.
8.3
We had a good time at the resort with the spacious unit and friendly staff. The water park was a bit smaller than what I had expected and therefore I had trouble finding appropriate activity for her and as the result, we only spent 1 hour in the water park during the 3 days 2 nights that we were there. But the unit itself was so good we could not complain and just relaxed in our room! The food was extremely expensive relative to what we saw on the menu and as the result, we did not eat anything there other than breakfast. The location is the real issue. Luckily we decided to rent a car. It generally took us 45-60 minutes to drive to key parts of Phuket like Patong, Kamala or Phuket town itself as the resort is right next to the airport (plane spotting was fun though).
Wai K. Families with young children China, August 12, 2014
Good to stay

Location, food and spa
8.7
Good
Chan S. Families with young children Hong Kong, August 11, 2014
Amazing water park

nice room, amazing water park, good wifi network
6.7
Ngai C. Families with older children Hong Kong, August 10, 2014
Nice Water Park

The water park is great but don't miss their pool. The hotel is near the Airport and easy to access. Friendly Front Desk staff and smooth checked in and out.
8.7
Need to improve the bathtub drainage problem which easily flood the floor. Also, insufficient male locker at water park. Overall a great hotel and will return in nearest future.

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Customer Reviews - Centara Grand West Sands Resort & Villas, Phuket

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