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Centara Grand West Sands Resort & Villas

65 Moo 4 Maikhao Soi 4, T.Maikhao, Athalang, Mai Khao, Phuket, Thailand 83110 (Show on map)

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Centara Grand West Sands Resort & Villas Phuket - Waterslides Centara Grand West Sands Resort & Villas Phuket - Waterslides Centara Grand West Sands Resort & Villas Phuket - Waterslides Centara Grand West Sands Resort & Villas Phuket - Waterslides Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Restaurant Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Exterior Centara Grand West Sands Resort & Villas Phuket - Beach Centara Grand West Sands Resort & Villas Phuket - Beach Centara Grand West Sands Resort & Villas Phuket - Beach
Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Restaurant Centara Grand West Sands Resort & Villas Phuket - Children water play area Centara Grand West Sands Resort & Villas Phuket - Children water play area Centara Grand West Sands Resort & Villas Phuket - Children water play area Centara Grand West Sands Resort & Villas Phuket - Children water play area Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Activity
Area: Mai Khao Number of Rooms: 275
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
1609 reviews

Value for Money
7.7
Location
6.7
Staff Performance
8.1
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (1609)
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Chan E. Families with young children Hong Kong, September 28, 2014
great place for travelling with kids

great food and service , free entry to waterpark
9.3
Tawatchai Y. Families with young children Thailand, September 25, 2014
fun water park, difficult to go to breakfast room

fun water park, good service, fair food
6.3
wait too long for the transfers withing the resort area
Tawatchai Y. Families with young children Thailand, September 25, 2014
fun water park

fun water park, good service
6.3
Chip B. Couples Canada, September 25, 2014
Forget About It

1) Only two days booked, big pool, 3) not found
4.3
This hotel seems to be a re-brand of a failed property used as a bulk tourist/tour destination, and masquerading on the internet as a four or five star property. It is located beside Phuket airport. The nine separate barracks total between 500 and 900 rooms and suites. It offers ample opportunity for exercise, as some buildings are 850 or more metres from the beach and breakfast location, a one mile round trip. You can order a "buggy" and ride around, but plan ahead. The beach was unusable this time of year (late Sep) as it is steeply sloping the SW Monsoon winds keep a heavier surf up constantly. The undertow is strong enough to knock down an unsuspecting or weaker adult. The beach approaches are covered in trashy old/disused bits of wood, rope and other material. The sign warning not to swim is clear concerning the red flag etc. but the flag itself is flown from a 5 or 6 metre tall pole hardly visible up in the trees. Few of the restaurants and facilities were open, or even serviceable. The breakfast was ok. The facility gives the impression that it is a former military camp, a newer one, but nonetheless that is the style. Our room had a defective toilet flush mechanism (reported to staff) and the very poorly designed bathtub surround caulking harbours black mold. The staff were pleasant and tried hard, but the overall atmosphere is terrible, as fully agreed by another guest trapped there for two weeks. The water park is the only saving grace, and with children this is important. However you are trapped far enough away from any civilization that you are fully dependant upon the Phuket taxi cartel to get anywhere at rates that are up to 400% higher than Bangkok, for example. Centara Grand brand has taken a serious hit in associating themselves with this property, it will take a lot to restore our confidence in the brand. When it is a discount property, suggest you do not try to sell it as luxury...
See S. Families with young children Malaysia, September 20, 2014
overall the most satisfaction is the staff service

staff service excellent
7.3
Good... pleasant staff
Wai Y. Couples Malaysia, September 16, 2014
Great hotel

Staff, environment, pool
8.7
Everything is good. Staff is friendly and polite. Environment is very serene and beautiful. Also, there is a water park and also lots of kid activities which are very suitable for families with kids. Only one thing is bad, the tour desk. Impolite, bad attitude, totally not interested in helping. If not, it will be an excellent hotel to stay. And, not forgetting the food stalls outside, it was good as well. Friendly and always with a smile.
Steven Y. Families with young children Malaysia, September 15, 2014
Great for young kids

Kids Club, Water theme Park , Activities for kids
7.7
First few days was good before thunderstorm appear, water theme park that next to the hotel was a great fun for the little one, Kids club activities was handy as well keeping them occupied, We enjoy our stay at Centara, room was decent for the family room size. The kids love the bunk bed. Nothing much in this area, and if wish to go to the city side, it take about 45 min or more which is a pain.
Larson O. Families with young children Singapore, September 13, 2014
Theme Park Hotel in Phuket

Theme Park, Space, Beach
7.3
10 minutes drive away from Phuket International Airport, the Centara West Sands (CWS) is a 10-ish years old 5 star resort away from the hustle and bustle of Patong Beach. CWS will be a very good choice if you are travelling with children 12yrs old and below because it has a mini water theme park within the property. The water park is clean and pretty well maintained but isn't as big and elaborate and has maybe 9 to 10 rides while I was there. Despite that, it is decent enough to spend 1 or even 2 days lazing around within and not step out. The resort has stand alone villas, suites and standard rooms and if you are travelling in gang of 4 and above, you might want to get the villas which mostly comes with a waddling pool all for yourself. The property also has a couple of entertainment managers planning and coordinating activities and entertainment daily for the kids and family, a little bit club meddish, which is useful if the parents wana escape for a spa treatment away from the kids. The food is decent and the private beach is clean and pretty much for yourself so a nice and quiet environment overall. There is a tour desk at the lobby and the staff are very helpful and quite willing to assist in most enquiries so feel free to check with them. There are 4-5 local restaurants right outside CWS serving barbeque seafood and local Thai food which is at least 30 - 50% cheaper than room service so you might wana give it a try. One problem with CWS though - while it is near the airport, it is very far from everything else. CWS is 1 hour drive away from Patong and Phuket FantaSea and 45 minutes away from Phuket town. Private taxi is probably the only way out and starts 1000 baht one way. So my suggestion is to stay in town (Patong or Phuket Town) for 3-5 days to do up your shopping + sight seeing and later on 2-3 days at CWS to wind down...
Ray L. Groups Hong Kong, September 12, 2014
Friendly staff, poor location

friendly staff, nice pool, nice waterpark
7.3
Near to the airport Happy experience in waterpark (free) reasonable price of food consumed in hotel, international buffet Private beach is very nice Very far away from Patong/central world very few massage shops nearby Poor design of the bathtub - leaking of water to floor
Surajpal S. Families with young children Singapore, September 12, 2014
Great, friendly staff. Beautiful place for kids

Friendly staff, water park and kids club.
9
Good

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Customer Reviews - Centara Grand West Sands Resort & Villas, Phuket

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