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Centara Grand West Sands Resort & Villas

65 Moo 4 Maikhao Soi 4, T.Maikhao, Athalang, Mai Khao, Phuket, Thailand 83110 (Show on map)

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Centara Grand West Sands Resort & Villas Phuket - Waterslides Centara Grand West Sands Resort & Villas Phuket - Waterslides Centara Grand West Sands Resort & Villas Phuket - Waterslides Centara Grand West Sands Resort & Villas Phuket - Waterslides Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Restaurant Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Exterior Centara Grand West Sands Resort & Villas Phuket - Beach Centara Grand West Sands Resort & Villas Phuket - Beach Centara Grand West Sands Resort & Villas Phuket - Beach
Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Restaurant Centara Grand West Sands Resort & Villas Phuket - Children water play area Centara Grand West Sands Resort & Villas Phuket - Children water play area Centara Grand West Sands Resort & Villas Phuket - Children water play area Centara Grand West Sands Resort & Villas Phuket - Children water play area Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Activity
Area: Mai Khao Number of Rooms: 275
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

from 2059 reviews

Value for Money
7.7
Location
6.7
Staff Performance
8.1
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (2059)
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Lynda L. Families with young children Singapore, June 11, 2015
Great time great staff

The vast space- the helpful staff- the lovely beach
9.7
We had an enjoyable time there. Place was beyond our expectations - it was vast, spacious, landscaping was beautiful. They even had a management cocktail nite to meet & greet us. such a nice warm gesture. Really made us feel welcome and special. We especially liked one of the staff who drove the buggy. he always greeted us with the widest smile and would always converse with us ....was ever ready to give recommendations on what to do and where to go.....a very friendly guy who really made our stay a very pleasant one.
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Jeremy T. Families with young children Singapore, June 8, 2015
huge villa with but very run down

the Spash Jungle is just in the hotel, near to airport
4.7
Good: The resort has the splash jungle water theme park inside and is full of fun for kids and adults though it is a bit old, the ageing can be seen in the railings, staircase, slides, life jackets and washrooms. Park needs some refurbishing to upkeep and encourage return customers. near to the Airport check in early at around 1130am Villa is huge and has a fully equipped kitchen Beds are comfortable and air conditioning is adjustable to your comfort. The Bad: The villas are very badly maintained, our first villa had a malfunctioning WC (choked and overflow) Another bathroom had a faulty sliding door (cannot close at all and cannot be repaired), faulty shower hose, taps had extremely hot water, but showers had extremely cold water. Faulty air circulation in the bathroom, making the bathroom smells extremely pungent. Villa main door was not able to lock at all. Faulty kitchen tap,painful to use. Floors are dirty and full of blemish. We called the house keeping to come in at least 10 times for different complaints. In the end, we requested for a change of villa after 1 night and were given a nicer beach front villa which was in a better condition. As compensation, we were granted a later check out at 230pm which in no way could make up for the pain we suffered on the first day and the pain of transferring. The food was nothing to shout about,breakfast below average. The resort is at least 1 hour away from Patong beach and Phuket town where all the buzz and activities are,no shopping malls, no restaurants nearby. Will recommend this hotel if you are keen in the splash jungle water theme park and has no intentions to go to patong and Phuket town for the night markets and shopping. Staff generally courteous and service oriented with 1 exceptionally rude and offensive staff. I will say this is a 3 star hotel at best and a rating of 2 out of 5. Will not return.
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Lim C. Families with older children Malaysia, June 6, 2015
Paradise

Room were comfortable and clean, staff were friendly and helpful.
8.7
In Phuket, we have booked into numerous hotels/resorts but by far, this is the best. We intend to come back again with some guests and to stay longer this time. Overall, staffs from the doorman to the receptionist, buggy drivers to the room service dept and the Splash Jungle were very helpful and friendly...not just to us but to all guests that I saw. This resort is well planned with everything you need/want in place and the environment is superb!
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Damien T. Families with young children Singapore, June 5, 2015
Excellent 5 days stay and excellent hospitality

Hospitality, staff were friendly and helpful. Clean, all parts of the resort are maintained Up to standard. Food, good choice and selection of food throughout the week
8.7
Excellent stay. Great staff all over the place and very engaging staff at the kids club. Made my kids very comfortable and they had an enjoyable trip. Will choose to stay there again.
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Neetu V. Families with older children India, June 4, 2015
better 2 look 4 more options b4r considering this

Water park, villas r spacious n the beach.
5.7
Waterpark is nice. good if u travel in a group not a happening place.Vry scattered so u keep moving around though there r carts every now n than. If u r lookin for a calm n quite place than its good.
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Lee K. Families with young children Malaysia, June 3, 2015
Family Short Break

Facilities, Location and Staffs
8
We spend about 4d3n there. The hotel has all the facilities like great choices of restaurants, gym, spa, pool, beach and water park.The place clean and free wifi.The also got a team called CarpeDiem entertainers organizing daily activities for kids and adults.
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Ibrahim E. Couples Lebanon, June 2, 2015
Everything was great; location; service; ambiene;

Location; ambience; service
9
Everything was great except one issue that there is no Halal food available so if there is any muslim want to stay for one month how can he eat?
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Nattaparn T. Families with young children Thailand, June 2, 2015
Cool place for family!

Adventure water park, big pool, good service
7.3
Cool!
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Jade H. Families with young children Australia, June 2, 2015
Friendly helpful staff and great facilities.

The breakfast, friendly helpful staff and the water park.
8.7
This was the best place to stay at the start of our trip as the resort is close to the airport (we easily arranged an airport transfer) and had great facilities for our young children including play equipment and a paddling pool. The breakfast had a large variety of foods western and Thai with vegetarian and gluten free options. The kids really enjoyed the water park with water slides suitable for a range of ages. The staff were extremely friendly and helpful. We wiping recommend this resort to any of our friends.
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Pansak L. Couples Thailand, June 1, 2015
Relax and Private

Room, water park and location
7.7
It was a nice relax and room and water park, great stuff and enjoy.
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Customer Reviews - Centara Grand West Sands Resort & Villas, Phuket

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