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Centara Grand West Sands Resort & Villas

65 Moo 4 Maikhao Soi 4, T.Maikhao, Athalang, Mai Khao, Phuket, Thailand 83110 (Show on map)

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Centara Grand West Sands Resort & Villas Phuket - Waterslides Centara Grand West Sands Resort & Villas Phuket - Waterslides Centara Grand West Sands Resort & Villas Phuket - Waterslides Centara Grand West Sands Resort & Villas Phuket - Waterslides Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Restaurant Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Activity Centara Grand West Sands Resort & Villas Phuket - Exterior Centara Grand West Sands Resort & Villas Phuket - Beach Centara Grand West Sands Resort & Villas Phuket - Beach Centara Grand West Sands Resort & Villas Phuket - Beach
Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Restaurant Centara Grand West Sands Resort & Villas Phuket - Children water play area Centara Grand West Sands Resort & Villas Phuket - Children water play area Centara Grand West Sands Resort & Villas Phuket - Children water play area Centara Grand West Sands Resort & Villas Phuket - Children water play area Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Swimming Pool Centara Grand West Sands Resort & Villas Phuket - Activity
Area: Mai Khao Number of Rooms: 275
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
302 reviews

Value for Money
7.8
Location
6.7
Staff Performance
8.4
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.0
Food/Dining
7.2
Families with older children (302)
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Kannaset C. Families with older children Thailand, November 30, 2014
Get away

Private, quite, peaceful
7
A hotel with nice villa, if you want to get away from busy noisy town's life, this will be a good place to go. Big private pool villa by the beach.
Carrie G. Families with older children United States of America, November 3, 2014
Too big for its own good.

The waterpark was fun, room was big.
6.7
The grounds are nice enough and the family rooms are good sized, but if you're staying in a standard room, they are so far away from everything. It's a pain to have to wait for a cart to get anywhere. I also feel like Centara likes to lure you in with reasonable room rates and then charge you $20 for breakfast, which is outrageous in Thailand. Also, they get you to the hotel with pictures of the water park and then tell you that it isn't included with the room. The water park was really fun, and we did enjoy our stay, but there were a number of little annoyances.
Tawal C. Families with older children Thailand, October 22, 2014
Expected a bit more.

Spacious room. Great pool. Attentive staff.
8.7
Firstly Agoda doesn't mention that booking through the website doesn't include entrance to the waterpark. You have to pay extra to get in (which isn't that great actually). The rooms/buildings are very spread out so you have to use the shuttle service which they don't have enough of. And the breakfast area isn't big enough to accommodate all the guests. But the staff is super nice and try their best to make up for the shortcomings. The pool is great and no one uses it because everyone goes too the waterpark.
Fung M. Families with older children Hong Kong, August 30, 2014
Good for relex resort

good swimming place, nice beach, big resort
7.3
no not water for bath in room
So Y. Families with older children China, August 28, 2014
Great waterpark but too close to the airport.

Great water park, spacious room
7.3
Room was spacious but a bit old. It was great to have jacuzz in every room of the penthouse.
Pui G. Families with older children Hong Kong, August 14, 2014
Excellence staff

Staff, food & water park
8.3
I booked a family residential room and upgraded to a 2 bedrooms suite. The first suite hadn't been cleaned cause the hotel was fully booked on the day before and he led us to another room very quickly. My mom is a vegetarian and I requested the Sunset Breeze restaurant to cook two Thai food receipts without pork and oyster sauce. We didn't expect much the taste will be as good as with pork & the sauce, but we're wrong. It's so tasty that my mom preferred to have lunch there on the next day. There's always room for improvement, first is the line-up management for playing the water slides in the water park. May be a rope can be used as a separator for the 'big bowl' & 'U-shape' water slide. Many people jammed on the stair and some returned cause too crowded. Additionally, an announcement should be in Putonghua and English to remind Chinese and European guests to line-up. Thank you very much for all staff in Centara Grand West and I look forward to visit again in next summer.
Ngai C. Families with older children Hong Kong, August 10, 2014
Nice Water Park

The water park is great but don't miss their pool. The hotel is near the Airport and easy to access. Friendly Front Desk staff and smooth checked in and out.
8.7
Need to improve the bathtub drainage problem which easily flood the floor. Also, insufficient male locker at water park. Overall a great hotel and will return in nearest future.
Stuart M. Families with older children United Kingdom, August 9, 2014
Kids loved the water park.

Water park. Pool.
7.3
The water park was great. Hotel was very near the airport but not too noisy. Other attractions were all 1 hour away by taxi, and the taxis aren't cheap. The beach was great (and quiet) but due to the big waves in August/September the beach was closed for swimming, and no water sports. Wi-fi worked well. shops in the hotel were closed, but there are some small shops just outside the hotel. There's a long path along the beach which was good for running. Kids liked the kids club - had a Wii and Playstation plus other games. pool in the hotel was quite big and good.
Wai K. Families with older children China, August 8, 2014
Review

Location is good. Food are good. Water Park is fun.
9
Overall experience was good but the Spa manager forgot to reserve booking for us. My friend has bad experience in Spa. Staff attitude was bad there, they said.
Ammy L. Families with older children Hong Kong, August 8, 2014
Worth to stay

close to the water park, quite place, close to beach
6.3
Free entrance to water park if you stay in the hotel. Similar as LEGOLAND but cheaper. In-house restaurants were OK if you would not ask much on Family Hotel. Still, so many mainland china travelers were stayed in this hotel. Very noise when they appeared.

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Customer Reviews - Centara Grand West Sands Resort & Villas, Phuket

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