arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.4
Based on 3395 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 3395 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 7.6
  • Location 8.3
  • Room Comfort/Standard 8.8
  • Service 8.6
  • Value for Money 8.3
  • Food/Dining 7.6

Jacquen T.
Singapore
October 22, 2015
Good location, clean and beautiful hotel
Good location, clean and beautiful hotel
Hotel is opposite Pratunam market where morning shopping is available. It's also less than 3 mins walk to Pratunam night market. Platinum mall is within 6 mins walk which is a plus point. The hotel is attached to a shopping mall where they have making and alteration of suits, shirts for people which charge reasonable and good price. The boss is a nice person. Highly recommneded. Jus diagonally opposite the shop is a massage place although is about 100thb more expensive than outside shops along the street but it has cleaner and more confortable environment. Hotel is clean and beautiful.

Jacquen T.
Singapore
October 22, 2015
Excellent stay
Very good location, nice and clean hotel
Hotel is opposite Pratunam market where morning shopping is available. It's also less than 3 mins walk to Pratunam night market. Platinum mall is within 6 mins walk which is a plus point. The hotel is attached to a shopping mall where they have making and alteration of suits, shirts for people which charge reasonable and good price. The boss is a nice person. Highly recommneded. Jus diagonally opposite the shop is a massage place although is about 100thb more expensive than outside shops along the street but it has cleaner and more confortable environment. Hotel is clean and beautiful.

Su Y.
Singapore
October 22, 2015
Comfort, cozy and good location
Comfort, cozy and good location
I like this hotel very much, very cozy, clean and breakfast was good, they have different types of selection. And they prepare a small cake for us, as is our anniversary. Thank you to Centara Watergate's staff Will consider to stay this hotel again, if we come to Bangkok again.

Swani A.
Indonesia
October 21, 2015
Cozy and Nice Hotel
Clean and nice room, helpfull staff and good breakfast
Satisfied

Swani A.
Indonesia
October 21, 2015
Cozy Hotel
Nice room, near Platinum Mall, and nice staff
Overall we are satisfied with all the service at this hotel, the staff is helpfull dan so the room was so comfort. next i will stay at this hotel when i visit Bangkok

Veronica L.
Singapore
October 21, 2015
Great stay
The location is good, within walking distance to major shopping areas. Comfortable bed. Helpful and friendly staff.
It was a great stay at centara watergate. It was within walking distance to the shopping areas. The staff there were helpful and friendly. Just wish to point out that slippers and toothbrush Shld be provided in the room and not upon request.

Parichat H.
Australia
October 20, 2015
Disappointed with the brand of centara
I have been travelling to many countries and staying at many hotels, but centara grand pavilion pratunam is the most depressing among hotels at this rate.: entrace is at the side while front area is heavily occupies with local shops. This makes it confusing even to taxi driver. Materials used to build the hotel is the low quality which is very standard for cheap local apartment, receptionists do not have good enough manner when compare to other place.

loh K.
Singapore
October 20, 2015
anniversary
decor, staff, room
enjoy

loh K.
Singapore
October 20, 2015
Nice hotel
staff , root top bar, room
happy with the staff

LIM B.
Singapore
October 19, 2015
All best in general.
morning breakfast, room clean, staff best services.
This is one of the best hotel I have ever stayed in BKK.