Back to hotel info

Excellent 8.4
Based on 3460 reviews

Recent customer comments

Filter by traveler type

based on 3460 reviews
  • Cleanliness 8.9
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 8.8
  • Service 8.6
  • Value for money 8.3
  • Food/Dining 7.6
Sort by

Jason L.
November 13, 2015
SOSO hotel
free complimetary message
not so bad.

November 13, 2015
nice boutique hotel
nice breakfast big bed city center
My second time to stay here because location is close to places I go. Many street food around, only a bit far from bts. The hotel is chic, not very big but good enough for me. Airport link just around the corner even though I didnt use it this time.

Ee Y.
November 12, 2015
Nice hotel
Location, environment, shop surroundin
Nice hotel, good location and nice stuff

Wong K.
November 11, 2015
Highly Recommend
Friendly Staff, nice room and good location
Stay for the second time, very friendly staff with great smile. Enjoy their Breakfast very much, very nice food. They will be my 1st choice hotel for my future stay

Chee H.
November 11, 2015
Great hotel for travel with kids
Great location, room comfort and clean.

Nicholas L.
November 11, 2015
Overall stay in Centara Watergate Pavillion
Size of room, Service & Cleanliness
The stay was awesome. This is the 2nd time of the year that I went to bkk and stayed at the same hotel. To start off, the service of the staffs were commendable. They were friendly and provided great hospitality upon my arrival. They made sure my check in process wasn't delayed and most important of all, the hotel is clean and vibrant. I will definitely stay at this hotel again when I go back to BKK.

Jimmy N.
November 10, 2015
A Chic hotel with a human touch
Location, Excellent staff service, Cleanliness
Our stay over the weekend (Nov 7 to 9, 2015) turned out much better than I expected. My mum and I love the well-designed rooms, reception lounge and the bars/restaurants on the top. The only downside is there's no pool, but I reckon the rest makes up for that. Who would want to go swimming in a hotel located right in Pratunam, when there's not even enough time to finish checking out the various night market's stalls! What that made the stay a memorable one, was the warm hospitality offered by the staff. My mum slipped when stepping out of the bathroom on Saturday, and hurt her foot/ankle badly. She could barely walk! We were staying at the Family Residence Suit the first night. It's a nice, cute room, but one will have to stand in the bath-tub to shower (there's no enclosed glass door, and there's only a glass that covers part of the bathtube). Hence, the bathroom floor is always wet and slippery after a shower. Nikki, the front-desk manager came personally up to our room, with their nurse and other staff. She apologize profusely, and even offered to arrange for the hatel's car service to bring my mum and I, to and fro from the private hospital, in the hood. Upon coming back from the hospital, Nikki took the initiative to upgrade us to a bigger suite, with separate enclosed bathroom, and many of the staff (from bell-boys, to house-keeping to front-desk) were extremely warm, and attentive to my mum's needs. My mum and I are very touched and appreciative of Nikki, and her team, for making our stay a wonderful and homely one! We will definitely stay in this hotel again next time!

Wai T.
November 09, 2015
Great Location
Location, Cleanliness, Value for Money
Great location

Hui K.
November 07, 2015
Nice and comfort hotel
Great Location, Comfort, Service
Location is good, just 5 mins walk to Platinum mall. Clean room and Friendly staff. The Breakfast is nice and many variety. The only issue is taxi driver not sure about the location, we take quite some time to get to there.

Celeste N.
November 05, 2015
20 minutes walk to BTS line
Room, Service, Cleanliness was beyond amazing. Such a joy to be back every night.
Hotel was amazing. But please be prepared you'd have to walk 20 mins to get to the BTS station (Chit Lom). Even to Platinum Fashion Mall requires you to cross one or two overhead bridges. Most taxi drivers will drive you to Centara Grand.