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Centara Watergate Pavillion Hotel Bangkok

567 Ratchaprarop Road, Makkasan, Pratunam, Bangkok, Thailand 10400

Recent customer reviews

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Excellent

8.4

based on 3302 reviews

2500 reviews in English

Value for Money
8.3
Location
8.4
Staff Performance
8.6
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.8
Food/Dining
7.6
All reviews (3302)
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Sanly L. Couples Indonesia, June 29, 2015
Clean and comfortable

Nice scenery from hotel room, staffs are friendly, good location.
7.3
Requested no smoking room, and was allocated to a room on the 15th floor. However there is a strong smoking smell after walking out of the lift. Overall, everything was good. :)
Lew P. Groups Malaysia, June 29, 2015
clean nice

clean nice
9
Good
Lew P. Groups Malaysia, June 29, 2015
good

clean
9
Goid
Jack P. Couples Malaysia, June 29, 2015
Good Getaway Hotel

Good Location, Clean Room and Rooftop Bar
7.7
Good location for shoppers as it is near platinum mall. Room is clean and it has a rooftop bar!
Wing F. Families with young children United States of America, June 28, 2015
Inconvenience

Great staffings, clean, neat
6.3
Charmaine L. Couples Singapore, June 27, 2015
Fantastic!

Service, cleanliness, housekeeping
7.7
Overall a great experience. Though I was very disappointed with the bouquet of flowers at 2500baht. My girl friend didn't look excited nor happy with the bouquet. I requested for 30 BIG & FRESH roses in a hand bouquet. Your staff got me 30 really small roses that looked like they were bought off some wet market. FYI, Novotel Impact Bangkok managed to get me beautiful big and fresh roses within an hour's notice. That was the only big let down. Other than that I was pretty happy with the cleanliness of the room and service of your staff in general. Housekeeping was on the ball each time I called. In-room dinning was a little slow but I must commend your in-room dinning manager who came personally to my room (1108) after I spoke to him about some mixed up with my order. I don't know his name but it was on 26 June afternoon. And that was quality service.
Shannon K. Families with older children Singapore, June 24, 2015
Good location

a good place to stay. Most shopping malls are within walking distance
7.3
pleasant stay. The room is clean
William T. Couples Singapore, June 24, 2015
Hotel service very good

hotel near every eatery and shopping area
9
It was great will come back again.
Chiu J. Families with young children Singapore, June 24, 2015
Good experience at Centara Watergate Pavillion

Friendly staff. Efficient service. Fast wifi.
7.7
Taxi drivers and tutuk drivers do not seem to know the location of this hotel. They thought it is Centara Grand near Central World. I suggest the hotel may consider to increase its image and advertisements to create more awareness.
Tan H. Families with young children Singapore, June 24, 2015
Money for value n Gd Location...

Price, location and big clean room.
7.7
All were fine except that the dining is a bit too expensive. Overall, is a hotel worth staying the next time we visit BKK.
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