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Excellent 8.4
Based on 3392 reviews

Recent customer comments

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Excellent



based on 3392 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 7.6
  • Location 8.4
  • Room Comfort/Standard 8.8
  • Service 8.6
  • Value for Money 8.3
  • Food/Dining 7.6

SINTA Y.
Indonesia
August 24, 2015
Rude staff and overated for its price
Strategic location, clean & spacious room, near to family mart & street food vendor
None of the staff (including on duty manager) were friendly (kinda rude when your guest talked to you but you didn't look at them as if they weren't there). The check in schedule was 1 hour late, i had to wait at lobby with 3 other families (1 fam with babies). On my last day i couldnt connect the wifi, i went to lobby & asked the only staff there. He ignored me when i was standing infront of him, instead he answered the phone while "helping" me. Hard to get taxi from hotel (wait for at least 10-15minute)

Liyana L.
Singapore
August 24, 2015
Great location !
Located near Pratunam Market. Staff were friendly and polite. Room was spacious and clean.

Felicia K.
Singapore
August 24, 2015
Nice hotel with good location
It has a good location with shops, eating places , shoppig belt nearby.
Enjoyed the stay, staff were friendly and helpful. Hotel room is clean and comfortable.

khay C.
Malaysia
August 21, 2015
Worthy for Money
Location, Comfortable, Hotel Condition
Love this hotel so much, in term of facilities, cleanliness and hotel location. Very near to famous market Pratunam, Platinum mall and Central World. Hotel just located at Airport Link - Ratchaprarop Station, 3-5 minute walk, can access to Suvarnabhumi Airport easily.

Grace P.
Singapore
August 20, 2015
Awesome!
room cleaning, location, comfort
Awesome! It has a great location, near to all the shopping around the area - platinum fashion mall, pratunam market etc. It is comfortable, room is not small at all and just nice for 2! The lighting for the room also makes it really comfortable! The room cleaning is very well done, we had a plushie and it is placed at a different location every night and made our night great! One night the plushie was placed under the blanket as if it is lying on the bed and we loved it, it was so cute! Staffs were really friendly to us, getting a cab for us making sure the location is right and the price is right, helping us with our luggage when it's heavy too. The only downside is it is located inside a mall so you'll have to walk further into the hotel, and the lobby is on the 9th floor! Just a note for it. I'll recommend this hotel to others! Great stay!

Cherlin N.
Singapore
August 20, 2015
2nd stay here
location
my second stay within 3 mths.. like the location of this hotel and the staffs as well.. always friendly & helpful.. but on my last day of stay, they took away the access card I left in my room after doing the house keeping.. i'm disappointed that this happen as they are not suppose to remove anything without my knowledge.. overall is ok..

Yvonne L.
Singapore
August 20, 2015
Clean and spacious rooms. Great for families with
Hotel is white concept so feels very clean. Breakfast was good too. Staff were friendly.
Wonderful stay though I was a little disappointed there was no in room slippers and a random lizard found under my bed. Overall was a good stay.

Christopher H.
United Kingdom
August 19, 2015
Great value hotel, very helpful, friendly Staff
Generally speaking it was a very nice hotel - which made our stay very pleasant
Very enjoyable, most definetly stay There again.

Wei L.
Singapore
August 17, 2015
Nice hotel with just a little losing on location
Nice room, nice service and outside street got massages....
Overall it good except when you mention the hotel name not much taxi driver know where it ts....

ABNER P.
India
August 16, 2015
nice hotel
location is good
over all experience was good.just few issues,the lobby and the entrance of the hotel stinks alot.you guys have to work on this also the staff was not that friendly we had to complain.