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Centara Watergate Pavillion Hotel Bangkok

567 Ratchaprarop Road, Makkasan, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 281
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

from 2785 reviews

Value for Money
8.3
Location
8.4
Staff Performance
8.6
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.8
Food/Dining
7.6
All reviews (2785)
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Yeong W. Families with young children Malaysia, September 20, 2014
Double std on service

Location
7.7
The hotel needs to look at their staff service quality seriously. On the first nite I checked in, they requested only 1k baht as depo & provided me a receipt for refund when check out. On the 2nd check in ( I was staying there for 2x a week on these dates 15/9 & 19/9 ), the front desk requested 2k baht as depo & being ask why they ask differently on two chk in, none of them can answer me. Although I saw their front desk mgr was there too (her name tag shown she is), she pretended like nothing & cont' with her work. End up? They asked only for 1k depo w/o any receipt provided & I had explained to the officer again on my depo w/o receipt for check out.
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Chan K. Couples Malaysia, September 19, 2014
My Bangkok Hotel Experience

The breakfast was good, we requested for extended check out and was given until 2.00pm.
6.3
The hotel is a normal 4 star hotel, the breakfast spread is OK. But the location is an issue as its a traffic congested area near the clothing/fashion area. Its quite a long walk to Central World walking in the traffic,living dangerously.
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By S. Couples Japan, September 19, 2014
Helpful staff and clean

Staff were really helpful, kind and good location.
9
It was our first time in this hotel. Everything were very great and especially staff performance were excellent. Will visit there again in our next trip.
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Ng D. Business travelers Malaysia, September 18, 2014
Clean Room, Near Shopping Mall,

Clean & Comfort Room with Nice shower room.
7.7
This hotel is located not far from the Plainum Mall. The room condition is clean and nice.
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Seah E. Couples Singapore, September 18, 2014
Clean and nice place

Good location, clean and nice hotel.
7.7
Pleasant and comfortable stay.
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Linda P. Families with older children Australia, September 18, 2014
Beware of giving your credit card at check in

Breakfast
6
At check in hotel will block your credit card for 2000thb per nights stay.. They will say they will cancel the transaction at check out. My money is still blocked after 10 days and manager still insists that it has been unblocked. Do not give them your credit card if you want to spend your money on your holiday. They also dont have a pool but post photos to look like they have one. Shopping center underneath hotel is empty... Rooms are small and no where to put your suitcases. Only good thing about this hotel is that its clean and the breakfast is very good.. I wont be staying here again.
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Yi Z. Couples Singapore, September 17, 2014
Clean hotel

clean, good service, conveninent
9
The customer service was excellent.
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Joann C. Couples Singapore, September 17, 2014
Comfortable & Spacious Room

Clean room; Centralised location; Great Security.
8.7
I enjoy my stay in the hotel. I will be good if the toilet is fully accessorized, i.e toothbrush, comb and slippers. Lamp lights alone the street to the hotel will help enhance the security.
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Phang H. Groups Malaysia, September 17, 2014
Shopping Hotel

Location
7
The hotel is located at center heart of many the shopping malls...Room cleanness is poor with dirty bed sheet & blanket..Other facilities in room still ok & room is spacious The trademark is their swimming pool & sky park on 20th floor...Superb nice view & thumbs up for the view
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Suet C. Families with older children Singapore, September 17, 2014
Good value for money

Location, cleanliness and service
9
Overall the hotel was great. Even had a surprise birthday cake for my dad as we where there to celebrate his birthday. Will definitely return
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Customer Reviews - Centara Watergate Pavillion Hotel Bangkok, Bangkok

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