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Excellent 8.4
Based on 3458 reviews

Recent customer comments

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Excellent



based on 3458 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 8.8
  • Service 8.6
  • Value for Money 8.3
  • Food/Dining 7.6
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Sylvia G.
Singapore
March 31, 2015
Clean and comfortable
Spacious, cleanliness and friendly staff
Overall my stay was good, rooms were spacious and clean. Ordered room service on the last day of my stay, the food was tasty and I love the complimentary soft rolls buns. The only downside (but not a huge one) was, there was no chair in the room so one of us had to stand to eat. Also they do not have a pool at the hotel, I have not read the facitlities section properly and assumed that there will be one (from some of the photos by the hotel), went looking for it and was told that there isn't one. I would recommend the hotel to people looking to shop mostly at platinum shopping mall, everything else (BTS, siam paragon, central world) is a short distance walk.

LINA T.
Singapore
March 29, 2015
Worth the price
Roof top bar WALK , clean room , worth the price
Love the roof top bar . Clean room. But a little feedback, staff is not as friendly as my last stayed there last year (September 2014)

CHANG P.
Malaysia
March 28, 2015
Great
room condition, service, location
great! Comfortable room with nice design, the location is good for ladies to shopping, breakfast is nice.

SOO Y.
Singapore
March 28, 2015
Location is out for tuk tuk and taxi.
Staff are helpful and room is clean.
We are happy except location is difficult to get tuk tuk and taxi.

Liew W.
Malaysia
March 28, 2015
value for money
location, comfortable, clean

Zhao L.
Malaysia
March 27, 2015
Nice hotel staff
Clean, nice view, location
Enjoy

Su T.
Malaysia
March 26, 2015
Clean Rooms and Good Spa
cleanliness. spa.
We booked a superior family room intending it to be for 3 girls. Was informed at reception that it was meant for 2 adults and 2 kids. Upon check in, we were informed of this and offered an upgraded room but had to pay for an extra movable bed.no problem.but remember if you are after a triple room..The superior family room is not for you. Apart from the that, rooms and bathrooms are clean.Spa is convenient and good.

Geoffrey H.
South Africa
March 25, 2015
Great location for shopping
shopping, location, view
It was good. The front desk staff are tired and not very helpful, however the bell hops were fantastic. Do not be fooled that this hotel has a pool, it looks like it does but it does not. Beers are overpriced.

Ho L.
Malaysia
March 25, 2015
Comfortable hotel
Comfortable hotel, good location & nice root top bar
Hotel just inside the watergate pavillion mall. Although the hotel lobby is at 9 floor. It still easy to locate. Room is comfortable & clean. Night time can relax at roof top cafe too.

wai P.
Macau
March 24, 2015
centara watergate pavillion hotel bangkok
good
good