Back to hotel info

Excellent 8.4
Based on 3460 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 3460 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 8.8
  • Service 8.6
  • Value for Money 8.3
  • Food/Dining 7.6
Sort by

Julia L. from Malaysia
Couples
Stayed 4 nights in March 2015
Pleasant stay
Breakfast buffet, cleanliness, great location
This was my second time staying at Centara, and my overall experience had been pleasant. However, I do wish that the housekeeping personnel double and tripple check their fridge inventory of the previous guest before checking in the next one. We were wrongfully charged for items we did not consume.
Reviewed March 23, 2015

Ron O. from Singapore
Couples
Stayed 3 nights in March 2015
Nice Hotel but Poor Location
Staff, Cleanliness, Price
The hotel is actually quite far from the Platinum Mall, around 15mins walk. It is even further from any BTS station, thus not very convinent. However, the hotel is very clean and well-maintained, making the stay within the hotel very comfortable. The staffs can communicate fluently in English and they are very friendly, always ready to help the guests. Overall, the stay was enjoyable except the long walks m.
Reviewed March 23, 2015

Wee T. from Singapore
Groups
Stayed 3 nights in March 2015
Nice and comfy stay
Nice bed, nice location, nice staffs
Will definitely be back!!
Reviewed March 22, 2015

Sze L. from Malaysia
Families with young children
Stayed 2 nights in March 2015
if there is a swimming pool it will more awesome
relax , comfortable room, clealiness
is good, but is is far from the BTS, customer have to walk a very long distance. if there is a swimming pool there will be more awesome.. overall, hotel facility and staff is good.
Reviewed March 21, 2015

TAN H. from Malaysia
Couples
Stayed one night in March 2015
High recommend
comfortable,good service,nice view
Reviewed March 19, 2015

Ck S. from Malaysia
Groups
Stayed 3 nights in January 2015
Excellent Location for shopping
Excellent Location for shopping, Good view of restaurant
Excellent Location for shopping, Good view of roof top restaurant.
Reviewed March 19, 2015

Cherise L. from Malaysia
Couples
Stayed 4 nights in October 2014
Good location
Location location location!
Good stay.
Reviewed March 19, 2015

yeo L. from Singapore
Families with young children
Stayed 3 nights in March 2015
Disappointment
none
Disappointed for the room arrangement. Request 3 month before hand to have 2 room to link together, but in the end we still dont get it.
Reviewed March 18, 2015

Mohammad M. from Brunei Darussalam
Couples
Stayed 5 nights in March 2015
Very comfy hotel to stay
Luggage services very satisfactory,cleanliness of hotel is very good and the staff very friendly
Satisfactory
Reviewed March 18, 2015

Quan Y. from Singapore
Couples
Stayed 2 nights in May 2014
Big and comfy bed
Comfy bed, friendly staff, pool
The staff were very friendly. The hotel room is big and spacious and clean. At night, try to sit at the pool side to admire the night view
Reviewed March 18, 2015