arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.4
Based on 3350 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 3350 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 7.6
  • Location 8.4
  • Room Comfort/Standard 8.8
  • Service 8.6
  • Value for Money 8.3
  • Food/Dining 7.6

7.3 Li C.
Malaysia
January 15, 2015
Good
Room cleanliness , good service
Fabtastic

7.7 alvin W.
Malaysia
January 15, 2015
nice location
cleanly..nice location..good services
well location..convenience with all of it..

10 Vidia H.
Malaysia
January 14, 2015
SuperB
Will definitely back to this hotel

10 zaharah I.
Singapore
January 13, 2015
the best hotel
room, ambience , food and friendly staff
Excellent honeymoon

10 Foo L.
Singapore
January 13, 2015
Fantastic Hotel
Room, toilet, location
Fantastic! Got a big room. I always stay here :)

7.7 Eelaine G.
Malaysia
January 13, 2015
Good Location
Good Location, Clean, Beautiful
Centara Watergate Pavilion Hotel is in a Great location. Close to shopping area. Hotel lobby and rooftop bar is a great place to chill.

9.7 Lee M.
South Africa
January 12, 2015
Fantastic Hotel
service, rooms, food, dining and facilities, location
We loved our stay at this beautiful hotel. We stayed in superior rooms which were beautiful, modern, spacious and clean. We were on the 16th floor and had a lovely view of Bangkok, particularly at night when it was lit up. The glass showers were great, with a curtain that opened to show the room and a rain shower-head. The bellman and valet service was fantastic, they bargained with taxis and tuk-tuk drivers for us, asking us what we wanted to pay or advising if it was too much, they we're always full of great suggestions and always welcomed us back with a big, friendly smile and enquiries about our day. We were meant have things delivered to the hotel while we were out and they even went as far as ensuring it arrived in time and was ready and waiting for us on our return. The breakfasts were excellent and with a massive selection, had everything you could have asked for, including things like bircher muesli and egg white omelets. There were stations that catered to ALL requirements. The hotel was a 5 minute walk to Central World and about 8 minutes to Siam Square, very convenient location for shopping. They also offered free transfer to the shopping center from the hotel. The Ratchaprarop BTS station is less then a 5 minute walk from the hotel. The Moom Sabai was lovely and we regretted not having more time to spend relaxing on the beds in the water. Room service was 24hrs, the food came promptly and was always good. All the staff in the hotel were very friendly and helpful. All e-mails received a prompt response, even the ones we had sent very late at night. Both our check-in and check-out were quick and easy. Will definitely be staying here on our next trip to Bangkok.

9.3 Lisa W.
Philippines
January 12, 2015
If I go back to Bangkok, this is THE hotel!
Roomy, great location, pretty interiors
We don't usually prefer to stay in the same hotel when we go back to Bangkok because we feel there's a lot to explore BUT this is an exception. Centara Watergate is such a beautiful place to stay in. They have a very beautiful room-- you'll be tempted not to step out. And if you step out, it's very near Platinum. There are a lot of food options nearby so you'll love, love, love your stay. The staff's nice and helpful. The breakfast is so-so but hey, the room and service more than makes up for it. The best part? It's reasonably priced.

10 Lee M.
South Africa
January 12, 2015
Fantastic
rooms, food, dining and facilities, location
We loved our stay at this beautiful hotel. We stayed in superior rooms which were beautiful, modern, spacious and clean. We were on the 16th floor and had a lovely view of Bangkok, particularly at night when it was lit up. The glass showers were great, with a curtain that opened to show the room and a rain shower-head. The bellman and valet service was fantastic, they bargained with taxis and tuk-tuk drivers for us,asking us what we wanted to pay or advising if it was too much, they we're always full of great suggestions and always welcomed us back with a big, friendly smile and enquiries about our day. We were meant have things delivered to the hotel while we were out and they even went as far as ensuring it arrived in time and was ready and waiting for us on our return. The breakfasts were excellent and with a massive selection, had everything you could have asked for, including things like bircher muesli and egg white omelets. There were stations that catered to ALL requirements. The hotel was a 5 minute walk to Central World and about 8 minutes to Siam Square, very convenient location for shopping. They also offered free transfer to the shopping center from the hotel. The Ratchaprarop BTS station is less then a 5 minute walk from the hotel. The Moom Sabai was lovely and we regretted not having more time to spend relaxing on the beds in the water. Room service was 24hrs, the food came promptly and was always good. All the staff in the hotel were very friendly and helpful. All e-mails received a prompt response, even the ones we had sent very late at night. Both our check-in and check-out were quick and easy. Will definitely be staying here on our next trip to Bangkok.

8 CHEW O.
Malaysia
January 12, 2015
good services hotel
This is nice hotel,services very good,and the location is near the partunam market juz 5-10 arrived by walking.