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Excellent 8.4
Based on 3461 reviews

Recent customer comments

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Excellent



based on 3461 reviews
  • Cleanliness 8.9
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 8.8
  • Service 8.6
  • Value for money 8.3
  • Food/Dining 7.6

putra M.
Indonesia
July 09, 2016
very nice hotel
this is our third time to stay in the hotel, very good location if you want to shopping around. clean room and nice service from the crew

ZI N.
Malaysia
July 08, 2016
Great place to stay
Located in Pratunam shopping area with easy access to any location, friendly staffs, fantastic room

Ong H.
Malaysia
July 08, 2016
Overall is good
Only our things have left in the hotel when we checkout at 1pm, but on that time we still at the Pratunam area until 4.00pm we back to hotel to collect our luggage and want go to airport, but the housekeeping din't inform the reception that we have left the things at the room until we reach the airport only we know that we left another things in the hotel, then the taxi diver is very good man, he help us to call the hotel to check but the bell boy say need to ask the housekeeping, final have check it that our things really left in the hotel room forget to take, then wait around 1 hour the hotel people send to airport for us, since the hotel have our contact no. also no call us, only this things i need to say that hope the hotel management can improve in this kind of the service, average a;; is very good.

Tay V.
Singapore
July 07, 2016
Overall pleasant stay
Room was slightly disappointing in terms of cleanliness but the polite and friendly staff made up for it. A huge applause for the staff who served us - friendly and nice.

LEE E.
Malaysia
July 07, 2016
Location good
Easy way to go to pratunam market, big c, central world, platinum mall and outside the road have a lot of massage shop. The staff there was very helpful especially the staff at 1st floor, they help in carry luggage, arrange luggage well.

Chan T.
Singapore
July 07, 2016
Location ok but need to improve housekeeping records.
Was shocked when returned room at night after a full day outing to find no housekeeping done even though we informed the staff when left room in morning and switch on "to housekeep" sign. Service centre stated we may turn on "do not disturb" sign which we did not. Then she claimed records showed housekeeping was carried out in evening but later agreed with us after their staff came to room to check & confirmed it was not done. Subsequently, they send clean towels, mineral water and after our insistence, empty our rubbish bin but did not remove dirty towels. Other then this unhappy incident, everything else is ok.

Yuxuan X.
Singapore
July 07, 2016
Chic Hotel for the Pratu Nam Area
Lovely and modern facilities.

Lee T.
Malaysia
July 06, 2016
Good service!
Hotel room abit shabby and cleanliness so so only. But staff are very helpful and can speak english

LIM T.
Singapore
July 06, 2016
Courtesy n friendly staff
All the staff are very friendly n helpful. No problem and no black face if u need their help. They sincerely help us. Only thing is BTS is far from the hotel but shopping all around the area. Overall happy stay.

Ma R.
Philippines
July 04, 2016
No Service Drinking water in this hotel.
We were too tired to go out for dinner so decided to have it at their Cafe9 a couple of times. The first time we ate there, we were charged for our drinking water at 30baht per bottle. We had 2bottkes. Then the second time they gave us a 60baht per bottle of water!! Waitress never even bothered to ask or tell us if the cost before serving it. They never gave us any service water!!