Families with older children
United States of America,
April 1, 2012
We would stay again
Good rooms, clean, modern, friendly staff, nice pool and gym, good breakfast
Very helpful, friendly and capable staff. Good working English. Got the sense they had training for what they were doing, unlike some places that hire just anyone.
Room tastefully designed and furnished, in excellent condition. Well lit, clean, good size, inviting balcony. Toshiba widescreen TV had red, white, yellow A/V cable for connection of a device (or they’ll rent you their DVD player) Free wireless in rooms as well as lobby. Each floor with own router. Still, speed was slow at times. Bring your own network cable as there’s a jack in the room.
Pool on roof very nice. Quite relaxing space. Pool itself only about 11-12 meters so no laps. Jacuzzi at end of pool.
Nice fitness room on 8th (of 9) floor overlooking Patong. All new LifeFitness equipment.
Breakfast very good: selection, presentation, taste, freshness. An empty serving bowl/container wasn’t to be found as staff are on the ball.
1 elevator for whole hotel though; could be an issue in high seasons.
Ctr Ashlee, Hard Rock Café, Marriott and Holiday Inn Resort all across streets from each other.
Beach 3-4 mins walk down lightly traveled road. Hotel didn’t have ‘their’ section on beach so you rent a chair/bed & umbrella from the locals for THB.
Hotel Feature Tip:
On either side of the hotel are loudish bars and clubs so if you need some quiet ask for a room in the center of the hotel and you'll be fine
March 25, 2012
Great value,helpful staff and good location.
Location, Value for money, Good sized rooms. Clean and modern.
I have stayed here before and will probably stay here in the future as long as the room rates remain reasonable. I was only there for one night this time, check-in was fast and hassle free. The staff are friendly without being gushy and very efficient. The room was quite spacious and clean. The bed was comfotable. A fruit platter had been put in the room while we were out for dinner which was a nice touch considering we were just there for one night. I cannot comment on breakfast or other food as I have not sampled yet. The location is great if you like shopping or having a cold beer in one of the many small bars in the immediate area.
March 23, 2012
Big rooms w/ balcony but the service is just so-so
Big rooms and comfortable
hotel offers spacey room with balcony which allow guests to relaxing themselves with sunshine. the hotel service is just so-so as we were asked to carry the luggages to the rooms by ourselves once arrival. hotel offers wifi service but the connection was very poor and completely not working at night. the hotel staff explained that maybe we were staying at the last room on that level that's why the connection was poor. hotel is just opposite to hard rock cafe so it is quite noisy at night by hrc's band show.
March 15, 2012
The worst staff i have met in 10 years going to Thailand. Customers complaining on entrance constantly, very poor manager who would never try to take care of issues.
March 12, 2012
Great Hotel Large rooms Value Accommodation.
newish hotel, central, great value, beautiful rooms
superior - stayed 6+5 nights- incl breakfast - wifi
great hotel, very central opp hard rock hotel, large newish rooms, clean, big comfortable beds (a little hard) staff are very friendly. we stayed 6 nights but liked it so much decided to stay another 5nights
tip- ask for a quiter room - we had room 407 which is central middle of the hotel as there is noise either end of the hotel - hard rock cafe & bali hut bars at the other.
- central location
- large rooms, bath, bathroom, king size bed
- all food and drink cheap and tax are incl no hidden charges, happy hour 2-4-1 & 99b (5pm-8pm) cocktails
- newish rooms modern
- nice balcony two comfy chairs and coffee table.
- free wifi in rooms
- nice buffet breakfast.
- right beside markets and bali hut bars (recommend australia 1 bar very nice hosts)
- room service everyday if wanted with 2x bottle water each day
- no hot water all day one of the days we stayed there
- no water for a 12 hour period at night but lots of yellow water for half day
- handle off bathroom tap missing
- water runs/leaks from shower around bathtub
- no view of the beach
- shower over bath
- lift ,is only one for all floors (but we walked the stairs it was faster anyway & good exercise)
- can be very noisy from hard rock, if you don't get a quiter room.
definitely stay again over all we really liked this hotel!! great for couples!!, because theres not a lot of room kids :)
Hotel Feature Tip:
Ask for a Quieter room as either end is nosey middle or towards the back is quieter we had 407 theres 8 floors to the hotel.
Australia 1 Hut bar has great hosts + close to walk back to hotel to go the toilets in the lobby
(You don't want to go the public ones!)
March 7, 2012
The hotel has good location. It is 5 mins walk to the Patong beach, close to the main street of bars/restaurants e.g Hard Rock Cafe. Swimming pool is nice and clean. Food is ok. Most of the staff are nice and friendly.
February 27, 2012
Great location, good staff, comfy rooms
Excellent service, clean, recommend!
Never had a problem, staff were friendly and helpful.Only 1 lift, but I prefer the stairs anyway
Centrally placed to shopping & nightlife
February 12, 2012
Excellently located for people under 25
good location, good food and good room sizes
staff didnt speak great english so it was hard to communicate and obtain information we needed. the rooms were nice and it suited our needs well for this part of our trip. the pool wasnt the best as it was one depth the whole way through and the picture makes it look a lot larger than it is! the gym wasn't great either.
Stick to the restaurants not affiliated with hotels! much cheaper!!
February 6, 2012
Great Location-- > Value for Money
the room is big and is in the centre of Patong area
the room is big, everything you need for a hotel is there, sofa,lcd tv, bath tub, hair dryer, and is only 5 minutes to patong beach, 15 minutes to jungceylon, but the sad point is opposite to hard rock cafe, and to me is too noisy when they start singing, the roof top swimming pool and bar is ok.
February 5, 2012
Swimming pool and gym is on the 16th floor
There's not much service in this hotel. No-one rushing to grab your baggage. Nevertheless, the breakfast is good and the price is reasonable.
Some might appreciate the fact that one can carry one's own suitcases and not have a reason to tip. It didn't worry me.
The main activities in Bangla Road are a fair walk away, about 15 minutes or so. If you like the crowded scenario of Patong Beach and Bangla Rd, a 15 minute walk is not too much, I guess.
At least from the swimming pool on the 16th floor one gets a good view.