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Customers like this hotel for:
    Nearest transport:
  • East Nanjing Road Metro Station (0.4 Km / 5 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Shanghai Hongqiao International Airport (14.6 Km)
  • Shanghai Pudong International Airport (31.3 Km)
    Customer comments:
  • "Clean new hotel", "Friendly and helpful staff", "Reasonable price"
    Top nearby attractions:
  • The Shanghai Landmark Building (0.2 Km / 3 min walk)
  • Raffles Square (0.4 Km / 5 min walk)
  • Nanjing Pedestrian Street (0.5 Km / 6 min walk)
  • M on the Bund Restaurant (0.5 Km / 6 min walk)

Note: Distances are measured as a straight line.

Central Hotel

No.555 Jiujiang road, People Square and South Bund Huangpu, Shanghai, China 200001 (Show on map)

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Features of Central Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • massage
  • sauna
  • spa


  • car park

Languages Spoken

  • Chinese (Mandarin)
  • English
  • Japanese

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Hotel Description
The Central Hotel, located in downtown Shanghai, has a lot to offer, including a great location all...see more The Central Hotel, located in downtown Shanghai, has a lot to offer, including a great location all done in sleek and Western stylings. A very large hotel, with 27 stories to its towering frame, Central Hotel provides a wide array of options and room sizes to match your needs. All of the rooms are quite spacious. Something to keep in mind is that while other hotels may offer non-smoking rooms, this hotel offers entire non-smoking floors, something that can be very refreshing for non-smoking families. With the Wi-Fi, catering, meeting rooms, and high-class décor, Central Hotel is ideal for business. It's great location, right next to a popular shopping mall and many other areas of interest, makes for a fine choice of leisure as well.
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Recent customer comments

Filter by Traveler Type
All reviews (332)

Business travelers (155)

Couples (91)

Solo travelers (42)

Families with young children (11)

Families with older children (15)

Groups (18)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (332)
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Arthur H. Couples
United Kingdom, September 22, 2015

location location location
Ryan N. Business travelers
Singapore, September 22, 2015
Good location and nice room

Nice room. Good location. Free movie on demand
Good experience. Satisfied.
Aderine L. Business travelers
Singapore, September 16, 2015
Comfortable Stay But Staff Service can be improved

Location, Comfort, Clean Room
My team stayed a total of 5 nights at the hotel. It was located near the shopping belt so dining options are plenty (but expensive compared to the more rural parts of Shanghai). Hotel room is spacious and clean. One of my team mate's birthday was on the 2nd last day of the stay. The hotel prepared a birthday cake for him. This was a pleasant surprise because we did not highlight the occasion to the staff. However, there were a few incidents which could be improved. (1) When the housekeeping staff was cleaning the room (just as we were leaving the room), she changed her countenance when we wanted her to change our bedsheets. Prior to that she was greeting us cheerfully, but after the request, she just ignored us even though we were thanking her in advance. (2) When we were checking out, the receptionist wanted to do a charge to the credit card that was used for guaranteeing the room but the payment did not go through as it was past the spending limit of the credit card. We had prepaid the room charges via agoda and was trying to explain to her that there was no need to charge to the card. We also panicked when she mentioned the credit card was over the spending limit (which should not be the case). It was then that we realised that the previous receptionist (who handled our check-in) wrote down the credit card numbers (probably belonging to another guest) and they were billing the wrong credit card. The manager had to step in to check our booking vouchers and rectify the wrong credit card payment before we rushed off for our flight. All in all, it was a good stay but perhaps they might need to conduct more training for their staff.
Alan M. Business travelers
United Kingdom, September 14, 2015
Really excellent hotel

Comfortable, affordable and just nice
This is a really nice hotel! Just as nice as any good 5 star hotel in Shanghai but for 4 star money. The location is very good too and is close to everything. I will definitely be staying here the next time I visit Shanghai.
Kelven T. Families with older children
Singapore, August 28, 2015
Great location

Location, Room cleanliness, staff courtesy.
It was a comfortable stay but wifi speed was slow.
LESLI S. Couples
Singapore, August 24, 2015
Good location

location, condition, staff
Very good. it is very near to the subway. The room is spacious and comfortable.
Rita T. Families with older children
Netherlands, July 26, 2015
Good hotel

The location and the comfort
It was good but the employees are not friendly it doesn't hurt to be friendly and polite.
Shobna N. Couples
India, June 17, 2015
Fantastic overall experience

Courtesy location cooperation
Wuyi Y. Business travelers
Singapore, September 04, 2015
Good Location but old hotel

Location, amenities, ease of public transportation
Hotel stay met expectations. Basically booked this hotel due to its location. Stayed for a day without using much of its facilities. Staff were generally helpful.
Shane C. Business travelers
Hong Kong, June 12, 2015
China Developer Hotel Near Nanjing East Road Area

Near Metro & Shopping Street & Walking distance to the Bunds
It is a hotel of the Central Development group and it has been operated more than 20 years. Rooms has been renovated and come to 4 stars.Staff in the hotel is not quite helpful and we are always asking for the assistance without the proper services so it is unlike the nearby Howard Johnson Plaza Hotel.We have some trouble even when we made a check out.

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