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Excellent



based on 469 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.4
  • Service 8.0
  • Value for Money 8.2
  • Food/Dining 7.2

Tong S. from Malaysia
Business travelers
Stayed 2 nights in July 2016
Location
Location was good, 5 minute walk to Nanjing Street & subway. Hotel room was clean
Reviewed July 20, 2016

Calvin Y. from United States
Solo travelers
Stayed 7 nights in June 2016
Great Hotel, Location but with some minor flaws
Room was beautiful, awesome views from my room at least, and in the middle of the main tourist drag. Peoples Square is near along with many places of interest. Eateries galore within 2-3 blocks. Hotel staff was friendly, They permitted me to change rooms twice during the 14 night stay at my request. Now on to the negatives. Wifi was nearly not usable, constantly dropping and requiring a resign on process, but a Lan connection was provided. The cooling system was cool enough, in fact a bit too cool. Had to turn the A/C off because a tad cold on a summer's night. The building is in dire need of a new water system. Taking a shower could suddenly turn ice cold or very hot. At times seems not to get hot enough, water pressure on the low side. It seems as if another guest flushes the toilet, the water would get very hot, and vice versa, if another guest was using hot water, your shower will run cold. The dining room could be run better - very confusing was more than one restaurant but the same central welcome staff - couldn't find my reservation. Despite these issues, I will book this hotel again - I hope they correct the problems. Who knows, maybe it will then deserve a full 5 stars.
Reviewed July 06, 2016

James L. from United States
Couples
Stayed 3 nights in June 2016
Superb value for location
Half block from Nanjing Road East, walkable mid way between Peoples Square and the Bund and subways. Requested a high room and view of city and Pudong, somewhat and reasonably obstructed, was wonderful. Even in the cloudy and rainy weather. WIFI service was great, especially compared to other places we stayed throughout the country. Information desk staff spoke English well. They were patient as we asked our frequent questions. A reminder to travelers that we need to be patient as staff tries to understand what it is we want. Because of other plans and our schedule we did not eat in any of the restaurants including breakfast. The piano bar looked very inviting and prices seemed comparable to hotel lounges. Firm bed was very comfortable. Having a full desk and small sitting area made with TV made our stay more relaxing. Oh! Wonderful mirrors and good lighting in the bathroom for applying make up. (So often bathroom lights are dim. ). Family Mart, a quick stop store, down the block from main entrance, made it easy to pick up our nightly beers.
Reviewed July 01, 2016

Jacob B. from United States
Couples
Stayed one night in June 2016
Great night
Great location for the people's park and the buns asst a very reasonably price
Reviewed June 29, 2016

Calvin Y. from United States
Solo travelers
Stayed 4 nights in June 2016
Nice Hotel nice amenities
The location is fabulous, one block away from Nanjing Pedestrian Street, close to subway with shops and eateries galore. room has wired and wireless Internet but the wired did not seem to work for me but don't know if it's my laptop port. The WIFI was slow. Room layout is nice, lighting is great - many lamps so you can adjust from a cozy intimate theme or bright like I prefer. Large 7 foot high windows yield spectacular views. I feel pampered in my room, staff was great, permitting me to change rooms after two days. Great hotel at a decent price. Better than Howard Johnsons next door.
Reviewed June 28, 2016

Alex S. from United Kingdom
Business travelers
Stayed 2 nights in June 2016
2 night stay
Location good, hotel average, food poor
Reviewed June 28, 2016

Alex S. from United Kingdom
Business travelers
Stayed 2 nights in June 2016
2 night stay
This is an average hotel in a very good location, the breakfast and food was below average.
Reviewed June 28, 2016

Foo W. from Malaysia
Business travelers
Stayed 4 nights in June 2016
Convenient and 5 star
Great location. Excellent facilities. Sharing the swimming pool facilities with its sister hotel next door and it was marvelous.
Reviewed June 26, 2016

Wee T. from Singapore
Families with young children
Stayed 5 nights in June 2016
Convenient location for shoppers
Very convenient to shops and metro train station.
Reviewed June 26, 2016

Lena Y. from Malaysia
Business travelers
Stayed 3 nights in June 2016
Convenience location, confortable room
The room was spacious, nice set up, comfortable stayed here. Will be back here if visit Shanghai
Reviewed June 18, 2016