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Central Park Hotel

49/67 Queensborough Terrace, Hyde Park, London, United Kingdom (Show on map)

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Area: Hyde Park Number of Rooms: 295

Recent customer reviews

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Pleasant

6.8

based on
261 reviews

Value for Money
6.8
Location
8.6
Staff Performance
6.4
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
6.4
Food/Dining
5.9
All reviews (261)
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Ali C. Business travelers Australia, July 31, 2014
worst ever place only if i there's 0 score option

check out time
3.3
crap
Xiaoling P. Couples Singapore, July 6, 2014
budget hotel

cheap
6
not so special but ok
Luxsana K. Solo travelers Thailand, June 28, 2014
Bad service.

Good environment at lobby.
3
Not recommend to other. Need new GM, he didn't solve problem quickly.
Yaron K. Couples Australia, June 25, 2014
its like faulty towers

the manager
4.3
shocking! its like the stuff is trained to be rude. had to change the room. the free lobby wifi never worked so had to purchase on daily basis. also the room key took 10 tries before the door would open. only one day manager seemed to care and gave us complimentary wiring for one day do not stay there - specially in summer! rooms are hot and no a/c
Soh E. Groups Malaysia, June 23, 2014
Front desk service is pretty bad

Located closed to tube station
3
unpleasant, no aircon, room is not cleaned, furniture are very old. no air con at all. not to mention wifi is also out at lounge, will not book at this hotel anymore. not recommended.
Whoyoung K. Business travelers South Korea, June 22, 2014
worst

location
3.7
beds were deeply sunk in middle, food-materials of breakfast were never fresh
Scott D. Families with older children United States of America, June 16, 2014
Our five days in London

Location and didn't have to check out right at noon, let us stay until 1:00, hot pot in room for making tea
4
The "marquis/sign" was under scaffolding for repair?, but no one seemed to be doing any work. The lobby was air conditioned, the only welcome relief in this boiling hot hotel. The wifi was difficult to use and only worked once. I had no problem accessing the wifi in restaurants at outside locations. The rooms were shabby with very few places to put clothes. The hangars are the kind that stay attached to the closet bar so no way to hand wash clothes and hang them in the bathroom. The bathroom fan was so inadequate that after a shower the guest room was instantly engulfed in heat and humidity. There was no smoke detector in the guest room which is amazing to me. The concierge was apathetic and not friendly. He even told me the wrong terminal for my airline at Heathrow. If he had looked it up on his computer things would have been better as it was my daughter and I almost missed our flight. I will never stay again.
Luke A. Groups Singapore, June 7, 2014
Poor. Rooms don't even have air conditioning.

Near the underground
3.7
everything else is poor.
Mike M. Business travelers United Kingdom, May 8, 2014
Brief stay for business - excellent value and good

Value for money, location and access to public transport
7.3
Good hotel for my purposes in view of factors set out above
Romanoff B. Business travelers United Kingdom, May 7, 2014
it was a pleasant stay

centrally located and easy access to transportation
6.3
It was a pleasant stay although the bed was old already and toilet was not functioning well but the rest was fine... staff were so helpful by the way...

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