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Excellent 8.2
Based on 5825 reviews

Recent customer comments

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Excellent



based on 5825 reviews
  • Cleanliness 8.2
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for money 8.3
  • Food/Dining 7.5
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Siang L. from Singapore
Families with young children
Stayed 5 nights in December 2014
disappointed with staff service
Clean, good location, spacious room
Room is clean and spacious. However I very disappointed with the staff services: 1. Ask hotel staff to assist to get taxi, requested for meter taxi. He got us taxi without meter and requested us to pay 500baht which actually is below 200 baht. The hotel staff just walked off and left us with the taxi driver. 2. Ask for room extension for 2 hours as my kid was not feeling well, hotel staff told me agreement is till strictly 12pm. 3. Van service - different quotation by different staff. Overall the good point is only clean and spacious room, hotel only housekeeping staff did very good job, they clean the room very fast.
Reviewed December 13, 2014

Mohamed Z. from Maldives
Families with young children
Stayed 8 nights in November 2014
Hotel need more clean, and the staffs must be frie
Food, location and eminity
Ok
Reviewed December 12, 2014

Patricia L. from Singapore
Families with older children
Stayed 3 nights in December 2014
BKK Centrepoint Pratunam
Friendly staff; Room is spacious and decent breakfast buffet spread.
Good and pleasant except the room is a bit old.
Reviewed December 11, 2014

andre S. from Indonesia
Couples
Stayed 2 nights in November 2014
Great Location !
Great Location , Spacious Room, Great Price
A very spacious room that match for you who go to Pratunam and buy a lot of things, at Deluxe room you can open up 6 luggages together and still have enough room, 5 minutes walking to Platinum mall, 15 Minutes walking to BTS and Siam area, Many stores, shops, massages, food all around the hotel. The only bad thing is about the transportation lady, she stand outside the lobby with short hair and keep smoking, he will charge you three to four times higher then taxi. she will scares you by saying your destination is far and jam. Do not ever use her services
Reviewed December 11, 2014

andre S. from Indonesia
Couples
Stayed one night in November 2014
Great Location !
Great Location, Great Price, Spacious Room
Staying for 4 days here to shops at Platinum mall, just a 5 minutes walking, may shops, foods, massages, outside of the Hotel , walking to Siam square also only take around 15 minutes, The room is very spacious can put over 6 luggage and open it together (deluxe room), the only thing you want to be careful about this hotel is the girl outside that work as a transportation manager, The girl with short hair and keep smoking all the time in front of the lobby, she will charge you three to four times more for a trip. don't ever use her services, better take taxi and the price will be a lot cheaper. she will scares by saying the place you want to go is so far and traffic so bad.
Reviewed December 11, 2014

Huan C. from Malaysia
Couples
Stayed 3 nights in December 2014
Awesome experience
Location, room size, cleanliness
Overall very good experience. Location is perfect for us as our major activity is shopping around platinum area. Breakfast is great with a lot of choices. Room is spacious and clean. The only bad thing about the room is the shower, water temperature is not consistent, sometimes too hot and sometimes no not water. the swimming pool should be open till 10pm and gym should be 24 hours. However overall great hotel.
Reviewed December 11, 2014

andre S. from Indonesia
Couples
Stayed one night in November 2014
Best Hotel for Shopping at Pratunam /Platinum Mall
Great Location, Spacious Room, Great Value
I stay here for four days, enjoying the big spacious room (deluxe), have four big luggage and 2 big boxes in my room and it feels like it still have more space. 5 minutes walking to Platinum Mall, many street food & massages in front of the hotel. Indonesia may find this hotel even more comfortable, because their embassy were just across the street.
Reviewed December 11, 2014

Cynthia S. from Singapore
Families with older children
Stayed 3 nights in December 2014
Our ratings
Room spacious
1) items not replenished, Eg slippers, coffee/tea, toilettery, pillows etc even though room is for 4 persons. 2) foul smell from toilet, suspect drainage area, spreaded to living room. Especially overnight or came back after a few hours 3) shower tap not working well
Reviewed December 10, 2014

chua S. from Singapore
Groups
Stayed 3 nights in December 2014
nice hotel
location comfort and cleanliness
the water heater is a disaster. please do something about it
Reviewed December 10, 2014

Janice Y. from Singapore
Groups
Stayed 3 nights in December 2014
Great location and affordable too!
great location, near BTS, Platinum mall, Clean big room and beds, great taxi service!
Awesome! The room was clean, beds were large and comfortable. Hotel was very accessible. Walking distance from Phaya Thai and Ratchathewi BTS.. making travelling from airport and going around Bangkok by train very easy. Taxi service at Centre Point was commendable. It was easy with their help and the taxis went by meter too. Definitely will recommend this hotel!
Reviewed December 10, 2014