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Recent customer comments

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All reviews (5690)

Business travelers (649)

Couples (2149)

Solo travelers (703)

Families with young children (702)

Families with older children (552)

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Excellent
8.2
based on 5690 reviews
Hotel Condition/Cleanliness
8.2
Facilities
7.5
Location
8.6
Room Comfort/Standard
8.3
Staff Performance
8.3
Value for Money
8.3
Food/Dining
7.5

7.3 WEI C.
Singapore
October 21, 2014
Big room
Wifi, Convenient and Comfortable
5min walk from platinum mall which was fantastic. Only issue was that the back door was closed at night and we had to walk a short distance to the front door.

7 KITTIPON K.
Thailand
September 10, 2014
bad smell, the room has cigarett odor
location
fair

6 Yu T.
Singapore
September 29, 2014
AWESOME AWESOME AWESOME AWESOME
AWESOME AWESOME AWESOME AWESOME
AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME

8.7 Mohamed S.
Maldives
August 03, 2014
Great hotel to stay at!
Located close to shopping centers, Value for money, Friendly staff.
It's a great hotel to stay at if you plan to explore the city and do some shopping. Hotel is located to many shopping centers (Pantip Plaza, Platinum Mall, MBK, Siam Paragon). The furniture in the room is a bit dated, but is kept clean and in working order. Room service menu is limited and they don't offer 24/7 room service.

9 MOHAMMAD Y.
Singapore
August 01, 2014
Great value and friendly staff
Gym, Swimming Pool, Lobby
Great place for famillies, food and shopping area.

10 chab K.
Cambodia
August 08, 2014
It's comfortable and feeling fresh
Best service nice staff comfortable place
Feeling great with the service

8.7 Lee W.
Malaysia
August 06, 2014
Great location, nice service & good respond
Good location at Centre of Bangkok, surrounding have many choose of food centre, very close to shopping centre too
Good location at Centre of Bangkok, surrounding have many choose of food centre, very close to shopping centre too.If next trip going to Bangkok again I was sure to choose this hotel as my 1st Priority

7 Hoey H.
Malaysia
August 15, 2014
Nice Hotel
Big Room, Dining area, Friendly Staff
It took us a while to locate the hotel when we first arrive from bts station.. The hotel room is spacious.. There is only two lift servicing 30floor, sometimes need to wait a bit for the lift.. Overall is good hotel..

10 Melvin C.
Singapore
August 03, 2014
Exceeds all expectations
Great location, excellent breakfast and service
Excellent service, breakfast and spacious rooms. The swimming pool however looked dirty but that's nitpicking. We're not there to swim, we're there to shop! Location is a stone's throw away (by Hercules) from every mall within Pratunam and BTS (train). All in all, my 7 day trip was great thanks to the hotel which exceeded almost all expectations. Will definitely recommend.

8.7 Shawn L.
Singapore
August 04, 2014
good location and service but some lapses
clean, helpful and polite staff, good location
We traveled as a group of 9, staying in 4 rooms. The check-in was supposed to be from 2pm onward but the rooms were only ready past 4pm. This was quite an inconvenience as we were looking forward to resting after the flight and journey from the airport. All 4 rooms also experienced problems with the water heating in the shower. The water would fluctuate from hot to cold. Not a huge deal but was a minor annoyance. Apart from that, we all enjoyed our stay here. The rooms were clean and always made up very quickly. The staff were also very pleasant and helpful. Location wise, the hotel is situated about 5 minutes walk from Platinum mall, with many eateries within walking distance. Several massage establishments are also conveniently located just outside the hotel. Overall, apart from the check-in and water heating issues, we had a good experience and would definitely stay here again.