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Excellent 8.2
Based on 5735 reviews

Recent customer comments

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Excellent



based on 5735 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.6
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Staff Performance 8.3
  • Value for Money 8.3
  • Food/Dining 7.5

7.7 PAW W.
Malaysia
September 24, 2014
good location
convenient , big room

6 Ai T.
Singapore
September 24, 2014
Helpful & friendy staff
the hotel is very convient for shoppers who are there to get wholesale items from Platinum Mall.
Has stayed a few times but I think it is time for the management to do some renovation. My girls water heater is not working well. Both our rooms electric sockets have problems. The room size is definitely very big but if you're looking at a more comfy room then I would suggest the hotel on the other street.

9.3 Hui T.
Singapore
September 23, 2014
Best hotel in BKK
Friendly staff, clean rooms, free upgrade!
Was given a handicap room, & the room floods when we bathed. Called to request a change to room but there wasnt any available, the staff told us to try again at night. Instead of giving us a similar priced room, they gave us a free upgrade to a executive suite! Was very pleased with their service & they really value their customers. My 2nd time staying, & i am going back again this sept.

8 Sioh G.
Singapore
September 23, 2014
Good Stay
Good location. friendly.

7.3 Angeline L.
Singapore
September 23, 2014
good location
good location. big and comfort.
Good location. But the balcony is abit of disappointment as is different from the photo. And the the second night my leg is full of bruises i dont know why. And the third night after we are back from shopping the ashtray overturn by itself and the aircon temperature changed. I wonder is someone enter the hotel or theres dirty thing. Because the room i put do not disturb everyday and i believe no one will enter without my permission. I stay in room 2105.

8 Teik L.
Malaysia
September 23, 2014
Good Location, Good Money & Clean
Good Location, Good Money & Clean
Hotel room is big clean, good location and safe.

8.7 Connie A.
Singapore
September 23, 2014
Awesome Stay
Great Location, Awesome Service, Spacious & Good Amenities
Room was specially decorated for honeymoon stay. Location is really accessible & convenient as they have a back gate going in & out to the mall. Only 3mins walk to Platinum Mall, Pantip Plaza & Pratunam. The service of the staffs are good as well, the room is very spacious however the lighting can be more improve to make it brighter & also provide a bath shower if possible. But overall price is reasonable considering the location & they even provide utensils for cooking, probably can include washing machine for every room will be better :) Awesome stay!! Will definitely come back again!! :)

5.7 Edmund N.
Singapore
September 23, 2014
POOR room service.
Very big room, location, cleaniness
Room service were so poor, they don't replenish items daily must ask for it.

8 Teik L.
Malaysia
September 23, 2014
Good Location for shopping
location, clean, safe
good location and safe.

8.3 ONG H.
Singapore
September 23, 2014
Enjoy and convenence
Room, location, staff
nice stay