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Excellent 8.2
Based on 5827 reviews

Recent customer comments

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Excellent



based on 5827 reviews
  • Cleanliness 8.2
  • Facilities 7.8
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for money 8.3
  • Food/Dining 7.5
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LI C. from China
Couples
Stayed 4 nights in May 2014
Nice big hotel
The room is huge
I like the huge room and the gym facilities in the hotel but the swimming pool is a let down as it is simply too small to do any real swimming.
Reviewed May 11, 2014

JIMMY S. from Singapore
Solo travelers
Stayed one night in May 2014
Good stay
Easy access to mall
I love to there because it is easy to access to food and shopping
Reviewed May 10, 2014

wesley J. from South Africa
Business travelers
Stayed 5 nights in November 2013
Front of house staff are not up to standard
Location good for shopping, breakfast and restaurant staff very good, rooms large.
The front of house staff and housekeeping is not up to the standard that is offered at similar hotels in the area. The restraint staff are very professional and the varied buffet breakfast is very good. The rooms are large and have sliding doors that open up to the balcony.
Reviewed May 09, 2014

Chin K. from Malaysia
Families with older children
Stayed 3 nights in May 2014
4-Star Hotel that is Worth Paying For
Easy Access to Shopping Areas, Friendly and Helpful Staff, Extremely Comfortable Room
We were welcomed by friendly and helpful staff upon arrival. They could communicate well in English and are willing to assist you in whatever problems or plannings you have including tour arrangement and taxi services. Refreshments were also provided for free in the lobby as a sign of welcome. The room is extremely comfortable and spacious enough for 3-4 people. Necessary hygienic items such as bath towels, toothbrushes, toothpastes, shower caps, shampoo, body wash and body lotions were sufficiently provided. Wardrobe is large enough to be filled with plenty of clothes. Silverware and ceramic plates, bowls and coffee cups were arranged elegantly in the kitchen cabinet and were readily available for use anytime. Design of the room is up to standard with no faulty mechanisms resulting in a pleasant stay without any worries. Wi-Fi connection is fairly fast too. We were never bored of the breakfast buffet for the entire 4-days stay since there were variety of food provided (different menu each day) which include Western, Thai and Chinese cuisines, desserts, cereals and pastries. The food quality was great that you won't be satisfied with only a single serving. The hotel is also strategically located where customers especially shoppers could reach to Platinum Fashion Mall, hundreds of fashion boutiques/stalls, souvenir market, cafes and restaurants within few minutes walking distance. However, traveling to other places of interests (Chinatown, Ayuthayya, Grand Palace etc.) via taxi will take a lot of time due to the traffic congestion. Will surely recommend this hotel to friends and relatives and will continue being its patron if they maintain and further improve their services.
Reviewed May 09, 2014

Cesar D. from Philippines
Couples
Stayed 3 nights in April 2014
excellent stay
excellent srvice, location and quality of the rooms
Very nice stay in the hotel as the facilities are good
Reviewed May 09, 2014

Graeme P. from New Zealand
Couples
Stayed 4 nights in May 2014
Very nice hotel.
Staff very nice speak good English
Enjoyed this hotel that much booked a further 4 days.
Reviewed May 09, 2014

Alex L. from Singapore
Couples
Stayed 3 nights in May 2014
Good and centralized location for shopping
Location was good as it is very close to Platinum Mall. The room service was value for money and serves delicious food. The rate was cheap and affordable for people on a budget.
The whole stay was good, the only thing was that the shower head was spoilt on the first day, resulting in the loss of hot water. Got the technician to fix it. Apart from that, everything was good.
Reviewed May 09, 2014

Daniel W. from Malaysia
Solo travelers
Stayed 2 nights in May 2014
Spacious Room, Centrally Located, Excellent Staff
Spacious Room, Centrally Located, Excellent Staff
Spacious Room, Centrally Located, Excellent Staff... Only drawback hot water not functioning.
Reviewed May 08, 2014

Indawati G. from Singapore
Couples
Stayed 4 nights in May 2014
Great!
Good Size of room, good location & great service!
Fantastic! In short - Recommended to stay here!
Reviewed May 08, 2014

Wei H. from Singapore
Groups
Stayed 2 nights in April 2014
Convenient and comfortable
Good Location, Near Food and Public Transport
Reviewed May 08, 2014