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Excellent 8.2
Based on 5831 reviews

Recent customer comments

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Excellent



based on 5831 reviews
  • Cleanliness 8.2
  • Facilities 7.8
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for money 8.3
  • Food/Dining 7.5
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Jun S.
Singapore
February 21, 2016
Friendly, however not reliable staff.
The staff of Centre Point Pratunam Hotel was friendly during our stay and willing to help with a lot of tasks. However, on the second last day of our stay, I asked the counter staff on how much we should expect to pay for our cab fee to the airport. The counter staff said 400Bhat and when we asked for a cab on the day we were leaving, the rate was at 500Bhat. The reason given was 400Bhat was without road toll fees. I find that incredulous! Why would the staff quote me a price of 400Bhat when it is clear that there will definitely be a road toll fee no matter which day it is in the year? I even stated the time I was going to leave for the airport (6pm, rush hour). 500Bhat should have been the price the counter staff quoted everyday instead of 400Bhat with a unspoken road toll fee. It is clear there was an under current of price change. Please effectively and consistently quote prices when your guests asked them. And not change them as and when there are "road toll fees" It is unprofessional and leads to a poor leaving impression.

David D.
Indonesia
February 19, 2016
CNY holiday
Love the staffs alot... they are too friendly =)

Ong T.
Singapore
February 18, 2016
Nice, & comfortable stay.
Friendly concierge lady to help us with the arrangement of the transport from the hotel
It was a pleasant stay. Especially happy with the friendly Concierge lady who helped us with the arrangement of the transport from the hotel to the places which we wished to go. I was there with 3 other friends, & stayed in Room 2001 & Room 2002 (adjoining room) - which was what I had requested for. Very good service indeed. Only downside was the distance we need to take (have to cross the overhead bridge), in order to walk from Platinium Mall to the hotel (& vice versa).

Pauline C.
Singapore
February 18, 2016
Good location
Nearby massage, shopping and friendly staff
It was a pleasant stay.

Chin T.
Malaysia
February 17, 2016
. Location is good , clean and spacious
Love the location ... I booked for a family room which is very spacious with coffe making facilities and microwave with some bowls and plates ... Which is useful for us because my dad was sick during the trip and we were able to heat up some food for him and he got a good rest at the hotel too .....

Yee C.
Malaysia
February 15, 2016
Nil
Clean, polite staff and nice deco at lobby
Hot water supply not consistent. Cant turn to the warm point.

Jing D.
China
February 15, 2016
Downtown Area with Good Services
Many massage shops downstaris and can provide room services without any extra charge, Room is big with Microwave, Refri. Shopping center is nearby.
Hotel is locate in downtwon area with big room, two king-size beds is very suitable for family with two kids, microwave and refrigerator is available. Many massage shops downstaris with cheap price and nice sevices. Hotel services is perfect and breakfast buffet is very richful.

Edwin T.
Singapore
February 15, 2016
Great location but old hotel
Hotel seems old but location is excellent. The rooms are huge too and there are lots of stalls and massages nearby. Hotel needs a refresh with renovation, other than that, everything is good.

Katerina R.
South Korea
February 15, 2016
It was just ok
I don t like when i went to breakfast the staff wasnt nice,some of them look angry and like they are anoying with us ,they dont say good morning they dont help me to find free table (I think that is their job)and i hate when the cleaning lady will come in the room and start moping the floor while we are still having breakfast and the time for breakfast was not finish.After 3 days my kids were saying to me Mom please let eat somewere else here is nothing good. I think they should put more food choice. The room was always clean and the staff on the reception was always kind and tray to help us. Location is very good,gym is good but i dont like the swimimg pool area it looks old and there is no sun in the swiming pool area. For 5 days I Was paying another hotel for a swimimg pool becouse my kids wanted swiming and playing in the sun and there was not space or sun becouse of the big bildings around. Swimimg pool is always in shadow so i dont recomend for people who like tanning just like I do. When ever I went to the swiming pool there were no people I guess they dont like too.

Ruby T.
Indonesia
February 14, 2016
Good hotel
Its a nice and clean hotel and room, will stay again next time