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Excellent 8.2
Based on 5781 reviews

Recent customer comments

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Excellent



based on 5781 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 8.3
  • Food/Dining 7.5

Susan H.
United Kingdom
May 02, 2015
Enjoyable stay
room size, staff and pool
Thoroughly enjoyed. Staff were very helpful. Lovely garden areas to sit. Breath of fresh air away from hustle and bustle.

Unchalee W.
Netherlands
May 02, 2015
The hotel is clean, comfortable and good location
Location, clean, comfortable
The room is good, clean and comfortable. The lication is perfect. Hotel staffs are friendly. The reception are friendly but I think can work more efficient so the customers don't have to wait too long to be helped. We stayed in April 3 times in this hotel and have requestef on the internet for a room with the view of Shibuya. 1st stay we just got a room from the other side. Before we left we requested the same again for our 2nd a few weeks later, the reception noted that but we did not get the room we asked for. We tried again for our 3rd stay a few weeks later, they promised to give us the requested room. When we got here, it went wrong again. It's obvious to us that they can't manage the request so well. In the end we just gave up.

Sarah R.
Malaysia
May 02, 2015
Comfy room and great location!
Location, staff and spacious room
Great location.. Easy access to platinum mall and surrounded with a good selection of Thai massage spa and it is open till 2am!

Marissa H.
Brunei Darussalam
May 01, 2015
Nice love it clean
Gym salt water swimingpool nice staff

AZMAT U.
Pakistan
May 01, 2015
Outside room is no AC. Hotel location is no good
Breakfast , lobby, staff.
So so

Kal L.
Singapore
April 30, 2015
Great location
Location, spacious room & value for money

Yee H.
Hong Kong
April 30, 2015
Everything ok but a bit fr
Staff, food and 4bed room
We stay there throughout the whole trip, firstly the staff are very friendly and helpful, the staff who responsible for taxi service is very professional! The room is tidy but a bit old, well equipped. The 4 bed room is perfect for us as we have 4 people and we can spend our days and nights together :). But the location is a bit far, it takes 15 mins walk to nearest BTS,and around 15-20 mins to centre world, turns out it give us many chance to exercise after eating many food! Also, many massage shops nearby the hotel! Overall we recommend this hotel :)

yng C.
Singapore
April 28, 2015
not my first time staying here
location, price, room size
overall it was good. only one factor that i was a bit unhappy was the attitude of one of the staff there. either then that the hotel is good with a good thai message place just located at the side door. walk out of the side door turn right and in a few steps u will see a message place which is very good!!!

yng C.
Singapore
April 28, 2015
Not my first time staying here
location, price, room size
overall it was good. only one factor that i was a bit unhappy was the attitude of one of the staff there. either then that the hotel is good with a good thai message place just located at the side door. walk out of the side door turn right and in a few steps u will see a message place which is very good!!!

Cheng T.
Singapore
April 28, 2015
near shopping
friendly staff
good. they even upgrade room size