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Recent customer comments

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Very good



based on 1299 reviews
  • Cleanliness 7.4
  • Facilities 5.3
  • Location 7.4
  • Room Comfort/Standard 7.7
  • Service 7.3
  • Value for money 7.3
  • Food/Dining 7.0

WONG L.
Malaysia
July 28, 2016
Facilities and services provided
Can't connect WiFi , can't watch any TV channel , king size room only provide 1btl mineral water , no toothbrush toothpaste provide , no car jockey , not much staff working ....how come is 4star hotel.

Marphy H.
Malaysia
July 26, 2016
Poor facilities
Lobby lighting turned off too early, access to underground parking is dark, water pressure at level 9 is too low, some television channel is not working, swimming pool under maintenance without any notice.

Chung T.
Malaysia
July 25, 2016
So So
Smelly, but big room

CHIEW Y.
Malaysia
July 25, 2016
Just okay
Previously known as Four Points Hotel by Sheraton. A little lack of maintenance. The lights of the building are dimmed and gloomy at night.

AHMAD M.
Malaysia
July 24, 2016
Maintainance need to improved
No freezer inside the room, tv channel was not working, swimming pool dirty.. Dissapointed for my young men to swim..

Yoke C.
Malaysia
July 23, 2016
comfortable room, nice breakfast and value for money
The hotel outlook is very dark at night due to less lights at the main door. The hotel room is very clean and comfortable. Nice breakfast and the room rate is value for money. Nice hotel, will come back.again.

Kok O.
Malaysia
July 22, 2016
Rundown hotel
The hotel looks spooky at night. They never switch on most of the lights in the lobby. Lift buttons are not working. The room that I was in had a strong musty odour. Hot water not available. Only provided the bath towel. No hand or face towels. I would avoid if I have the chance to decide again.

Galigie U.
Malaysia
July 21, 2016
Experience during stay in century kuching hotel
Staff are very friendly and very helpfull but the hotel are lack of building maintainance, cleanliness and no variety of breakfast, the freshness of food. Its different than during my stay on 2014.

Hoang W.
Malaysia
July 20, 2016
Good Location
Very near to airport, a bit run-down

Hoang W.
Malaysia
July 20, 2016
Name Changed
Previously run by 4points Sheraton